Assured Care

9630 Upton Road, Bloomington, MN 55431

For more information about senior living options: (844) 490-3973

4 from 9 reviews
5 stars
6
4 stars
1
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0
2 stars
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1 stars
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Assisted Living

Overall Review of Assured Care

Pros

  • pro The facility is a great place for residents.
  • pro It provides attentive care to residents.
  • pro The staff are wonderful, professional, and friendly.
  • pro The facility is well maintained.
  • pro The management team communicates impeccably with the business owner.

Cons

  • pro The reviewer had a very bad experience at knob hill road.
  • pro Daily medication errors occurred at the facility.
  • pro The care staff were not trained to perform their duties, nor to speak English, nor to read medications.
  • pro The owners of Assured Care are two sisters who are impossible to deal with.
  • pro One staff member was not capable of daily functioning.
  • pro The reviewer claimed that a man downstairs should be back in prison.
  • pro The reviewer alleged that this man threatened and harassed another resident.
  • pro The reviewer stated that this is the most dangerous group home in Minnesota.

Review

A range of experiences is reflected in recent reviews, illustrating that impressions of care facilities can run the full gamut from standout quality to serious concerns. On the positive end, several readers describe a place that feels welcoming and well-run, with praise for both the environment and the people who work there. One reviewer opens with a straightforward, uplifting verdict: "Great place." They go on to highlight a "great facility" with "attentive care to residents," and a generally "wonderful staff." The sentiment is hopeful and confident, underscoring a sense that the setting is capable of meeting residents' needs and earning strong recommendations from those who visit.

Further affirmations come from other reviewers who focus on the professionalism and demeanor of the staff. They describe the team as "professional and friendly," noting that the facility itself is "well maintained." This combination of courteous personnel and a tidy, orderly environment appears to contribute to a positive overall experience, reinforcing the belief that the care provided is reliable and capable of sustaining residents' daily routines with care and respect.

Management and communication are also highlighted as strong points by some reviewers. One account praises the leadership, calling it a "great management team," and emphasizes clear, direct communication with the business owner. The emphasis on immaculate communication suggests that at least in some locations or contexts, there is a well-functioning partnership between administrators and owners, which can help ensure consistent operations and timely responses to concerns or needs.

However, the overall picture is not uniformly favorable. A distinctly negative experience is described by a reviewer who focuses on Knob Hill Road, presenting a troubling contrast to the more glowing assessments. In this account, the reviewer says they had a "very bad time with this care" at that location, casting doubt on the quality and safety of the services provided there. The narrative shifts from general praise to specific accusations about daily lapses in care, signaling a serious departure from what others have described.

Key points in this troubling account include allegations of daily medication errors, with the reviewer stating that the care provided involved medicines being mishandled on a routine basis. The reviewer claims that staff were not adequately trained to perform their duties, could not speak English, and were unable to read or correctly interpret medication instructions. Such statements point to potential gaps in training, communication, and safety protocols that are essential in any care setting and are deeply concerning if true.

The reviewer also portrays the owners of Assured Care as two sisters who are "both impossible to deal with," suggesting that interpersonal dynamics at the leadership level exacerbated the problems on the ground. In addition, the account describes a resident who resides downstairs and is labeled as someone who "should be back in prison," with allegations that this individual has threatened and harassed another resident. The language here is strong and provocative, reflecting the reviewer's view of a dangerous environment within the home.

Ultimately, this account culminates in a stark verdict: the reviewer asserts that this is "the most dangerous group home in Minnesota." This alarmist claim underscores the fear and urgency they associate with the reported incidents, painting a picture of a facility where safety and humane care are put at serious risk. While these statements represent one person's perspective, they carry enough weight to raise questions about safety protocols, resident screening, staff training, and the overall culture within that particular setting.

Taken together, these reviews present a mosaic of experiences that can happen across care environments. Some residents and visitors emphasize excellence - clean facilities, courteous and capable staff, and strong leadership that facilitates good communication. Others recount deeply troubling scenarios involving medication errors, language and training gaps, and troubling behavior among residents and staff. The juxtaposition suggests that experiences can vary markedly by location or circumstance, reinforcing the need for careful vetting, ongoing oversight, and firsthand observations when evaluating any care facility.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (6 miles away) Minneapolis-St Paul International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Assured Care in Bloomington, MN is a premier assisted living community that offers a wide range of amenities and services to ensure the comfort and well-being of its residents. The community boasts spacious and fully furnished accommodations with cable or satellite TV, a dining room, kitchenette, telephone, Wi-Fi/high-speed internet access, and outdoor space for relaxation and enjoyment.

At Assured Care, residents can expect round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management, coordination with healthcare providers, diabetes diet monitoring, and specialized meal preparation to accommodate special dietary restrictions. Move-in coordination services are available to assist new residents in settling comfortably.

In addition to the excellent care provided at Assured Care, the community offers various engaging activities to enhance residents' mental wellness. Resident-run activities are organized regularly, providing opportunities for socialization and personal growth. A schedule of daily activities ensures that there is always something exciting happening for individuals to participate in.

Conveniently located near numerous amenities and services in the surrounding area, Assured Care offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including medical transportation), theaters, and hospitals. This ensures that residents have everything they need within close proximity for their convenience and peace of mind.

Assured Care in Bloomington is committed to providing exceptional care and an enriching lifestyle for its residents. With its top-notch amenities, personalized care services, engaging activities program, and convenient location near essential amenities and services – this assisted living community offers a comfortable and fulfilling living experience for seniors seeking quality care in a vibrant setting.

Nearby Places of Interest

Physicians

  • Minnesota Eye Consultants (1 miles)
  • Fairview Clinics (1.3 miles)
  • Endocrinology Clinic of Minneapolis (2.4 miles)
  • Southdale Pediatrics (2.7 miles)
  • CCRM Fertility of Minneapolis (3.8 miles)
  • University of Minnesota Physicians Heart at Fairview Southdale Hospital (4 miles)
  • Twin Cities Orthopedics Edina - Crosstown (4 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.1 miles)
  • Minnesota Medical Solutions (2.3 miles)
  • Geritom Medical (2.8 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.3 miles)

Restaurants

  • Chick-Fil-A (2.2 miles)
  • Culver's (2.7 miles)
  • Pinstripes (2.9 miles)
  • Taco Bell (2.9 miles)
  • Wooden Hill Brewing (3.4 miles)
  • Taco Bell (3.7 miles)
  • Shake Shack (3.8 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Starbucks (2.7 miles)
  • Caribou Coffee (4.3 miles)
  • Starbucks (5 miles)
  • Starbucks (5.8 miles)
  • Caribou Coffee (5.8 miles)
  • Starbucks (5.9 miles)

Parks

  • Centennial Lakes Park (2.6 miles)
  • Hyland Lake Park Reserve (2.9 miles)
  • McGuire Park (4.4 miles)
  • Taft Park (5.2 miles)
  • Bossen Field (6.3 miles)

Theaters

  • 0705 Amc Southdale 16 (3.5 miles)
  • Emagine Eagan (5.7 miles)

Hospitals

  • Fairview Southdale Hospital (4 miles)
  • Abbott Northwestern Center For Outpatient Care (4.5 miles)
  • Fairview Ridges Hospital (5.9 miles)

Transportation

  • Mall of America LRT Station (4 miles)
  • Delta Employee Bus Stop #1 (4.9 miles)
  • Terminal 2-Humphrey (5.2 miles)
  • TSA Checkpoint 1 (5.3 miles)
  • Concourse F (6.1 miles)
  • Terminal 1-Lindbergh (6.2 miles)
  • Concourse E (6.2 miles)

Frequently Asked Questions

Where is Assured Care?

Nearby Communities

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