9630 Upton Road, Bloomington, MN 55431
For more information about senior living options: (844) 490-3973
A range of experiences is reflected in recent reviews, illustrating that impressions of care facilities can run the full gamut from standout quality to serious concerns. On the positive end, several readers describe a place that feels welcoming and well-run, with praise for both the environment and the people who work there. One reviewer opens with a straightforward, uplifting verdict: "Great place." They go on to highlight a "great facility" with "attentive care to residents," and a generally "wonderful staff." The sentiment is hopeful and confident, underscoring a sense that the setting is capable of meeting residents' needs and earning strong recommendations from those who visit.
Further affirmations come from other reviewers who focus on the professionalism and demeanor of the staff. They describe the team as "professional and friendly," noting that the facility itself is "well maintained." This combination of courteous personnel and a tidy, orderly environment appears to contribute to a positive overall experience, reinforcing the belief that the care provided is reliable and capable of sustaining residents' daily routines with care and respect.
Management and communication are also highlighted as strong points by some reviewers. One account praises the leadership, calling it a "great management team," and emphasizes clear, direct communication with the business owner. The emphasis on immaculate communication suggests that at least in some locations or contexts, there is a well-functioning partnership between administrators and owners, which can help ensure consistent operations and timely responses to concerns or needs.
However, the overall picture is not uniformly favorable. A distinctly negative experience is described by a reviewer who focuses on Knob Hill Road, presenting a troubling contrast to the more glowing assessments. In this account, the reviewer says they had a "very bad time with this care" at that location, casting doubt on the quality and safety of the services provided there. The narrative shifts from general praise to specific accusations about daily lapses in care, signaling a serious departure from what others have described.
Key points in this troubling account include allegations of daily medication errors, with the reviewer stating that the care provided involved medicines being mishandled on a routine basis. The reviewer claims that staff were not adequately trained to perform their duties, could not speak English, and were unable to read or correctly interpret medication instructions. Such statements point to potential gaps in training, communication, and safety protocols that are essential in any care setting and are deeply concerning if true.
The reviewer also portrays the owners of Assured Care as two sisters who are "both impossible to deal with," suggesting that interpersonal dynamics at the leadership level exacerbated the problems on the ground. In addition, the account describes a resident who resides downstairs and is labeled as someone who "should be back in prison," with allegations that this individual has threatened and harassed another resident. The language here is strong and provocative, reflecting the reviewer's view of a dangerous environment within the home.
Ultimately, this account culminates in a stark verdict: the reviewer asserts that this is "the most dangerous group home in Minnesota." This alarmist claim underscores the fear and urgency they associate with the reported incidents, painting a picture of a facility where safety and humane care are put at serious risk. While these statements represent one person's perspective, they carry enough weight to raise questions about safety protocols, resident screening, staff training, and the overall culture within that particular setting.
Taken together, these reviews present a mosaic of experiences that can happen across care environments. Some residents and visitors emphasize excellence - clean facilities, courteous and capable staff, and strong leadership that facilitates good communication. Others recount deeply troubling scenarios involving medication errors, language and training gaps, and troubling behavior among residents and staff. The juxtaposition suggests that experiences can vary markedly by location or circumstance, reinforcing the need for careful vetting, ongoing oversight, and firsthand observations when evaluating any care facility.
Assured Care in Bloomington, MN is a premier assisted living community that offers a wide range of amenities and services to ensure the comfort and well-being of its residents. The community boasts spacious and fully furnished accommodations with cable or satellite TV, a dining room, kitchenette, telephone, Wi-Fi/high-speed internet access, and outdoor space for relaxation and enjoyment.
At Assured Care, residents can expect round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management, coordination with healthcare providers, diabetes diet monitoring, and specialized meal preparation to accommodate special dietary restrictions. Move-in coordination services are available to assist new residents in settling comfortably.
In addition to the excellent care provided at Assured Care, the community offers various engaging activities to enhance residents' mental wellness. Resident-run activities are organized regularly, providing opportunities for socialization and personal growth. A schedule of daily activities ensures that there is always something exciting happening for individuals to participate in.
Conveniently located near numerous amenities and services in the surrounding area, Assured Care offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including medical transportation), theaters, and hospitals. This ensures that residents have everything they need within close proximity for their convenience and peace of mind.
Assured Care in Bloomington is committed to providing exceptional care and an enriching lifestyle for its residents. With its top-notch amenities, personalized care services, engaging activities program, and convenient location near essential amenities and services – this assisted living community offers a comfortable and fulfilling living experience for seniors seeking quality care in a vibrant setting.
Assured Care is located at 9630 Upton Road, Bloomington, MN 55431 in Hennepin County, Minnesota
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