140 West 98Th Ste 215, Bloomington, MN 55420
For more information about senior living options: (844) 490-3973
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Affinity Residential Care comes across as a company that many clients genuinely value for its care, responsiveness, and commitment to a person-centered approach. The collection of experiences shared reflects a broad spectrum: heartfelt praise for several staff members and improvements over time, along with a candid recounting of a difficult personal experience. Taken together, the narratives illustrate a provider that is capable of outstanding service and meaningful impact, even as it navigates organizational changes and occasional challenges.
In the early phase of engagement, the reviewer describes significant hurdles around moving a client into an apartment. The plan initially targeted an apartment in Newport, MN, but the move never materialized due to a flurry of back-and-forth that ultimately stalled the process. This was especially troubling because the client was transitioning out of a program and needed stable housing. The reviewer attributes at least part of this setback to a lack of cross-department communication, suggesting that organizational changes within Affinity may have contributed to gaps in how information was shared and decisions were coordinated.
Despite these initial difficulties, there is a clear sense of improvement that unfolds after a pivotal meeting with Shawntrice, the Program Manager for the ICS department. The reviewer notes that once they sat down with Shawntrice, communication improved substantially and remained consistently respectful, open, and honest. Under her guidance, the client was able to move into his first apartment with far greater ease than before. This turnaround is framed as a turning point in the relationship, highlighting how leadership and clear communication can make a tangible difference in outcomes.
The intake process is also highlighted positively, with Jamarques singled out as a professional and respectful representative - described as a young Black man who connected well with the client. The reviewer believes he is one of the case managers, praising the interpersonal connection and the way his approach helped set a positive tone for the client's engagement with Affinity. Beyond the intake, the reviewer repeatedly emphasizes that Affinity's overall process feels smooth compared to other providers they've worked with, underscoring a sense of competence and reliability in navigating complex care arrangements.
Several passages celebrate Affinity's ongoing strengths: the facilities are described as among the cleanest in the metro area, and the staff as knowledgeable and responsive to client needs. The organization's commitment to person-centered care and inclusivity comes through vividly. The reviewer highlights a robust calendar of summer activities and company-wide gatherings that encourage clients to invite loved ones, illustrating a community-focused environment. The holidays are singled out as a particularly meaningful time, with the team going above and beyond to create a safe, family-like atmosphere. A client even reportedly said, "This is the best provider I've had outside of my family," emphasizing the deep emotional support and sense of belonging Affinity can foster. The reviewer also mentions successful experiences with holiday events, catered meals, and toy drives, all of which contribute to a perception of Affinity as a provider that goes beyond basic care to nurture a sense of connectedness and celebration.
The narrative also credits Affinity's leadership with driving growth and innovation in the Minnesota region. The owner is described as one of the brightest minds in Midwest healthcare administration, and there is evident enthusiasm about Affinity's continued growth in offering holistic and person-centered services to vulnerable populations. The final sentiments are hopeful and aspirational: the reviewer urges continued growth and sustained life-saving work, signaling strong overall trust in Affinity's mission and capabilities.
Amidst the positive experiences, there is a deeply troubling firsthand account from a former resident at a different Affinity residence (14th Avenue in Minneapolis). This reviewer describes a serious violation of personal dignity: a visitor opened the door with a code and an interaction that left them emotionally devastated. They report raising concerns with multiple staff, receiving assurances that no one would access the property, only to have services stopped for the remainder of their stay. The account conveys a sense of betrayal and ongoing frustration with how the complaint was handled, and it culminates in a clear warning not to stay at that specific residence. This negative experience stands in contrast to the otherwise laudatory impressions elsewhere and underscores the importance of consistent, respectful, and accountable safeguards across all locations.
Overall, the collected experiences paint Affinity Residential Care as a provider capable of dramatically positive impact when communication lines are clear and leadership is engaged. They acknowledge an era of organizational adjustments that may have caused some hiccups, particularly in coordination and transition processes, but also celebrate notable improvements driven by dedicated staff and managers. The presence of standout individuals like Shawntrice and Jamarques is highlighted as a major contributor to successful outcomes, while the broader team's commitment to cleanliness, responsiveness, and inclusive, person-centered care is repeatedly praised. At the same time, the negative resident story serves as a cautionary reminder of the ongoing need for rigorous safeguarding, prompt, credible complaint handling, and consistent service delivery across all facilities. Overall, the sentiment is one of gratitude for progress and a hopeful outlook for continued growth and better experiences for clients and families alike.
Affinity Residential Care in Bloomington, MN is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents.
The community provides fully furnished accommodations with cable or satellite TV for the comfort and entertainment of its residents. Each resident has access to a dining room where they can enjoy delicious and nutritious meals prepared by the staff. The kitchenette allows residents to prepare their own snacks or beverages if desired. Housekeeping services ensure that the living environment is always clean and tidy.
Residents can take advantage of the outdoor space, which includes a beautiful garden, to relax or engage in outdoor activities. High-speed Wi-Fi and telephone services are also available for residents to stay connected with family and friends.
24-hour supervision is provided by trained staff members who offer assistance with daily living activities such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive proper medical attention when needed. The community also offers diabetes diet management, medication management, and mental wellness programs to support the overall health and well-being of its residents.
Special dietary restrictions are accommodated in the dining options provided by Affinity Residential Care. Residents can enjoy delicious meals tailored to their specific needs.
The community encourages an active lifestyle by offering resident-run activities as well as scheduled daily activities for social engagement and entertainment purposes. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals provide convenient access to various amenities outside of the community.
Overall, Affinity Residential Care in Bloomington, MN is dedicated to providing a comfortable living environment with comprehensive care services for individuals seeking assisted living support in the area.
Affinity Residential Care is located at 140 West 98Th Ste 215, Bloomington, MN 55420 in Hennepin County, Minnesota
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