Walker Methodist Highview Hill

Pros

• The facility has a friendly and warm atmosphere, making residents feel welcomed and comfortable.
• Most of the staff are friendly and seem to enjoy working with seniors, providing a supportive environment.
• Walker Methodist Highview Hills offers a variety of activities and programs, keeping residents engaged and busy.
• The dining room is described as open, airy, and sunny, enhancing the dining experience for residents.
• Many visitors enjoyed the food served at the facility, noting that it was generally good.
• Residents appreciate the clean environment maintained by the staff during their stay.
• Highview Hills provides ample amenities such as a library, hair salon, exercise room, craft room, and entertainment options like a movie theater.
• The facility has good accessibility to outdoor spaces and community outings for residents.

Cons

• The care provided in the memory care unit is described as poor, with staff misleading family members about the actual conditions.
• There are constant issues with inconsistent routines and medication mix-ups for residents.
• The food quality in the dining room is criticized as being average or at times inedible, with limited healthy options available.
• Residents experience significant staff turnover, leading to a lack of continuity in care.
• The facility imposes extra charges for special meals, which some residents find unacceptable.
• There are delays in arranging assisted living services when a resident's needs change, causing potential risks for those without nearby family support.

Review

The reviews for the memory care unit at Walker Methodist Highview Hills present a complex picture of a facility that offers appealing amenities but struggles with critical care aspects, particularly in its memory care services. Many reviewers express dissatisfaction with the actual quality of care provided to residents, contrasting it sharply with the staff's optimistic assessments. One family raised concerns about their loved one's treatment, revealing troubling insights through hidden cameras. They noted discrepancies between what the staff reported and what was evidenced on camera, indicating a concerning lack of transparency. Although attempts were made to address these issues with management, improvements were often short-lived, suggesting systemic problems within staffing and operational protocols.

Another significant issue highlighted across multiple reviews is staff turnover and inconsistency in routine. Patients' schedules appear erratic—ranging from wake-up calls as early as 5:30 AM to after 9 AM—leading to confusion and discomfort among residents who thrive on routine. Complaints about basic hygiene practices abound; one resident recounted an alarming two-month period without a shower for their loved one, along with instances of soiled sheets left unattended. The inadequacies extend beyond personal care into medication management as well, with reports of mix-ups that jeopardize residents’ health.

Despite these serious concerns in memory care, some reviewers praised Walker Methodist Highview Hills for its attractive facilities and community engagement opportunities. A recent tour revealed impressive amenities such as craft rooms stocked with tools for hands-on activities, beautiful dining spaces reminiscent of old-fashioned snack bars, and dedicated areas for spiritual engagement. However, while visually appealing and well-designed spaces are abundant—a cozy library and various activity rooms included—the high cost associated with residing there poses a barrier for many families seeking quality care.

Food service at Highview Hills drew both praise and criticism; while some residents appreciated friendly staff interactions and decent meal options, others felt that the quality frequently fell short of expectations. Concerns over nutrition arose particularly regarding low sodium diets; many found the regular menu uninspired and unvaried, featuring too many processed items like french fries or potato chips instead of fresh vegetables or fruit options—which are crucial elements of healthy eating standards for seniors.

As one reviewer noted from personal experience transitioning into high-end independent living combined with memory care services, navigating dietary needs was complicated by a reliance on commercially prepared meals that lacked nutritional adequacy. The insufficiency in fruit and vegetable servings was alarming given general dietary recommendations highlighting these food groups' importance in maintaining health among older adults. While planned activities exist to enrich daily life at the facility—ranging from outings to in-house entertainment—the absence of a dedicated Activity Director at times undermines programming consistency.

Overall impressions vary widely but coalesce around common themes: While many find warmth in community interactions—with friendly staff members fostering positive environments—serious shortcomings exist when it comes to providing critical care necessities vital for comfort and safety among residents needing specialized assistance. For families considering placement here or any similar facility, an important takeaway is understanding how promptly assisted living services can be initiated should needs change; timely adjustments can significantly impact quality of life during potentially vulnerable times in senior care journeys.

This area of Lakeville, Minnesota, offers a mix of dining options ranging from casual fast food chains like McDonald's and Culver's to more upscale choices like Buckboard and Barley + Vine Kitchen & Bar. There are also several pharmacies nearby for convenience. For medical care, there are multiple physicians' offices within a short distance, including Orthopaedic & Fracture Clinic and Nystrom & Associates. The neighborhood also boasts beautiful parks such as Foxborough Park and Pine Knoll Park, providing plenty of opportunities for outdoor recreation. Additionally, there are theaters like Jj’s Theatre & Draft House for entertainment options. For those looking for spiritual fulfillment, there are several places of worship within driving distance. Overall, this area offers a variety of amenities that could make it a comfortable and convenient choice for seniors considering senior living in Lakeville.

Restaurants

• Buckboard (0.8 miles)
• Barley + Vine Kitchen & Bar (2.8 miles)
• McDonald's (2.9 miles)
• Northern Taphouse (3.1 miles)
• Culver's (3.2 miles)
• McDonald's (3.8 miles)
• Red Fox Tavern (3.8 miles)

Transportation

• Airlake Airport LVN (1.9 miles)

Physicians

• Orthopaedic & Fracture Clinic - Erik S Stroemer, MD (2 miles)
• Eye 35 Eye Care (3.5 miles)
• Eisenstadt Allergy & Asthma (3.5 miles)
• Nystrom & Associates (5.4 miles)
• Dr Anthony Battaglia (5.5 miles)
• Fairview Ridges Specialty Care Center (6.5 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (6.6 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3.4 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.6 miles)

Parks

• Foxborough Park (3.4 miles)
• Pine Knoll Park (3.4 miles)
• Lac Lavon Park (4.3 miles)
• Keller Park (4.7 miles)
• Greenhaven Park (5.4 miles)
• Cleary Lake Regional Park (7.7 miles)
• Cleary Lake Off Leash Dog Park (7.9 miles)

Theaters

• Jj’s Theatre & Draft House (4.7 miles)
• Emagine Eagan (9.4 miles)

Cafes

• Panera Bread (5.2 miles)
• Starbucks (5.5 miles)
• Panera Bread (6.6 miles)
• Starbucks (6.9 miles)
• Caribou Coffee (6.9 miles)
• Caribou Coffee (7.1 miles)
• Starbucks (7.5 miles)

Hospitals

• Apple Valley Medical Clinic (5.7 miles)
• Fairview Ridges Hospital (6.6 miles)

Places of Worship

• Watt Munisotaram (9.5 miles)
• St Catherine Of Spring Lake (9.6 miles)
• St Michael Catholic Church (10.2 miles)