Hillcrest Terrace

Pros

• The facility has a team of staff who appear to be certified and are trained to provide medication management.
• The organization aims to create a structured environment for residents, with activities centered around communal spaces.
• Staff members are available to assist residents as needed, ensuring they receive necessary medical attention.
• Residents have access to prescribed medications that may help manage their health conditions.
• The facility has the potential to improve resident care and overall cleanliness with appropriate management changes.

Cons

• The residents are treated poorly by both staff and management.
• The facility has a horrid smell and is not clean.
• Residents spend their days sitting at the table with no engagement, while staff are distracted on their cell phones.
• Many staff members appear to be unqualified, having only received minimal training before handling medications and injections.
• There are concerns about medications being forced upon residents, undermining their autonomy.
• The facility presents a false image of being a great place for elders, despite numerous reasons to avoid it.

Review

The unfortunate reality of some elder care facilities can be alarming, as highlighted by troubling accounts from individuals with loved ones in a particular establishment. Concerns surrounding the treatment of residents, the overall cleanliness of the environment, and the qualifications of staff members are prevalent themes that urge potential clients to think twice before placing their elders in such care. Reviews have painted a stark picture of an institution where both management and staff seem to fall short in their responsibility towards those they are meant to serve.

Upon entering the facility, visitors are immediately struck by an unpleasant odor that permeates the air. This initial impression serves as a harsh precursor to what seems to be a pervasive lack of hygiene standards within the premises. Cleanliness is critical in any care environment, especially one that houses vulnerable individuals such as elderly residents. The reports indicate that many areas of this facility are not maintained adequately, leading to concerns over the health and safety of its occupants. Such conditions reflect poorly on management's commitment to providing a safe and welcoming atmosphere for those who reside there.

Residents apparently spend significant portions of their day sitting at tables without engaging in meaningful activities or personal interactions. This monotonous routine raises questions about the quality of life being offered to these individuals. Engagement and social connection are vital components for mental well-being, particularly for seniors who may already struggle with feelings of isolation or loneliness. It is disheartening to learn that while residents remain inactive, staff members appear distracted and disengaged themselves—often found absorbed by their personal cell phones rather than providing necessary support or companionship.

Moreover, there are serious allegations concerning staff qualifications and training protocols within this facility. While employees may present themselves as certified caregivers, many reportedly have only undergone minimal training—just six hours—which is hardly sufficient preparation for handling the complexities associated with administering medication and managing delicate situations involving elderly patients. The gravity of responsibilities like distributing pills or administering injections cannot be overstated; proper training is crucial for ensuring safety and efficacy in caregiving practices.

Compounding these issues is the troubling claim that staff feel empowered to administer medications against residents' wills or without fully informed consent by sneaking pills into food items. This practice not only violates ethical standards but also undermines trust between caregivers and those receiving care. Even though medications may be prescribed by health professionals, forcing them upon unwilling residents raises alarm bells regarding patient autonomy—a key principle in healthcare settings which should always prioritize individual rights and preferences.

Ultimately, despite outward assurances from management suggesting that this facility provides high-quality elder care services, many exasperated voices indicate otherwise. The alarming combination of poor conditions, inadequate staff training and engagement levels suggest a systemic failure within this particular establishment when it comes to genuinely caring for its residents. As potential clients consider options for elder placement or care arrangements, it becomes imperative they carefully evaluate facilities based on firsthand experiences shared by others rather than merely relying on superficial impressions or marketing claims. The welfare of loved ones deserves nothing less than thorough consideration—one where every aspect, from cleanliness to personalized attention, plays an essential role in ensuring dignified living conditions during their twilight years.

Transportation

• Storage on the Move (0.1 miles)
• Hibbing Taxi (0.7 miles)
• Mesabi Regional Medical Center Heliport (0.8 miles)
• U-Haul (1.1 miles)
• Tac Tran (2 miles)
• Z - Taxi (6.6 miles)
• U-Haul Neighborhood Dealer (7.2 miles)

Places of Worship

• Connect Kids (0.2 miles)
• First Assembly Of God (0.2 miles)
• Abundant Life Church (0.2 miles)
• Grace Lutheran Church Lcms (1.3 miles)
• Open Door Church (1.5 miles)
• Blessed Sacrament Church (1.7 miles)
• Wesley United Methodist Church (1.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• Thrifty White Drug (0.5 miles)
• Thrifty White Pharmacy (0.6 miles)
• Super One Foods (0.6 miles)
• Baron's Pharmacy - Fairview Mesaba (0.6 miles)
• Baron's Pharmacy (0.7 miles)
• Baron's Pharmacy - Hibbing Family Medical Clinic (0.7 miles)

Physicians

• Hanger Clinic: Prosthetics & Orthotics (0.6 miles)
• Rudberg Susan Fairview Mesaba Clinic Hibbing Hibbing (0.6 miles)
• Anastas Provatas, MD, Hematology /Oncology - Leading Physicians of the World (0.7 miles)
• Fairview Mesaba Clinics (17.9 miles)
• Eveleth Iron Range Clinic (18.6 miles)

Cafes

• Mesaba Java (0.7 miles)
• Caribou Coffee (1.3 miles)
• Sunrise Bakery (1.7 miles)
• Sunrise Deli (2 miles)

Hospitals

• Fairview University Medical Center Mesabi (0.7 miles)
• Fairview Range Billing Service (0.8 miles)
• Radiation Therapy Center-Fairview (0.9 miles)
• Leisure Hills Of Hibbing (2.5 miles)
• Duluth Clinic-Chisholm (6.5 miles)
• Fresenius Medical Care (18.6 miles)

Restaurants

• Dq (1.2 miles)
• Subway (1.4 miles)
• Hardee's (1.4 miles)
• Steak Escape (1.4 miles)
• The Rhythm Deli (1.9 miles)
• Homer Tavern (2 miles)
• Sportsmen's Restaurant & Taverna (2 miles)

Parks

• Vic Power Park (1.6 miles)
• Hibbing Parks & Recreation (1.8 miles)
• Hibbing Park (2.1 miles)
• North Hibbing Dog Park (3.2 miles)
• Playground (6.3 miles)
• Long Year Lake Park (7 miles)
• Keewatin City Park (7.2 miles)