Woodland Manor

Pros

• The family was grateful for the facility's physical therapy services and its efforts to help their dad.
• The person appreciated the nurse taking the time to call for medication approval.
• Despite some communication issues, the person acknowledged the hard work of the social worker in trying to assist them.
• The family was thankful for the care provided to their grandmother, especially in terms of her happiness and social interactions.
• Maplewood was commended for its ability to provide assistance and support, allowing the grandmother to live comfortably despite her health condition.

Cons

• The person who called before admitting the dad didn't listen and seemed in a hurry.
• The nurse never bothered to inform the family that the communication was private and as a result, the dad didn't get his medication over the weekend.
• No updates were given to the family about their dad's progress unless they initiated contact.
• The social worker was too busy moving offices to assist and didn't respond to voicemail messages for two days.
• The social worker called the wrong number despite being provided with a call back number on voicemail.
• Due to the staff's poor communication, the family missed a care conference.
• After scrambling to find another facility, they were informed that their dad's discharge did not mean he would be released but instead would be staying longer.
• Overall, the communication with staff at this facility is described as terrible and difficult to obtain information about family members.

Review

In these reviews, we are presented with contrasting experiences at a facility for physical therapy and long-term care. The first review depicts a frustrating and disorganized experience with the staff, highlighting poor communication and lack of attention to detail. The reviewer's father was admitted for physical therapy but faced numerous issues right from the start. The initial contact person seemed rushed and failed to listen to important information provided by the reviewer. This lack of attentiveness continued when a nurse called seeking approval for the father's medication but failed to inform the reviewer that it was a private email, resulting in the father not receiving his medication over the weekend.

Moreover, the reviewer expresses disappointment at not being kept informed about their father's condition and progress during his stay at the facility. They had to take the initiative to call and inquire, only to discover that there were issues with their father that they were unaware of. Adding to their frustration was their inability to reach the social worker assigned to assist them, who neglected to return calls or respond promptly due to office relocation.

This compounded dissatisfaction led the reviewer to seek alternative arrangements for their father's care, assuming he was being discharged as they were informed. However, they later found out that discharge did not mean release from the facility but rather an extended stay. Thus, this miscommunication further emphasizes the poor level of communication within the staff team.

On a contrasting note, another review portrays a positive experience at Maplewood for an elderly resident who lived both in assisted living and nursing home sections. For this family, Maplewood proved invaluable as it provided comfort knowing that their grandmother was happy and surrounded by friends.

Despite suffering from severe rheumatoid arthritis, she enjoyed many years living independently in her own apartment within Maplewood's assisted living section. The supportive staff assisted her with daily tasks such as dressing and household activities while also providing meals in a communal dining room setting.

The reviewer expresses gratitude towards Maplewood for allowing their grandmother to maintain a sense of autonomy and enjoy life despite her physical limitations. Acknowledging the facility as a godsend, they attribute their grandmother's happiness and social connections to the positive environment fostered by Maplewood.

In conclusion, these reviews shed light on both positive and negative experiences at Maplewood. While one reviewer laments the lack of communication, disorganization, and frustration encountered during their family member's stay, another reviewer praises the facility for providing their grandmother with a fulfilling and supportive environment in which she thrived. These differing accounts highlight the importance of effective communication and attentiveness within healthcare facilities' staff teams to ensure optimal care for patients and peace of mind for their families.

Places of Worship

• Lakeview Hospital (0 miles)
• Evangelical Covenant Church (0.1 miles)
• St Paul's Lutheran School (0.7 miles)
• St John Vianney Catholic Church (0.9 miles)
• Fairmont Baptist Church (0.9 miles)
• St John's United Church of Christ (1 miles)
• Church of Jesus Christ of Latter Day Saints (1 miles)

Transportation

• Five Lakes Aviation (0.3 miles)
• Fair Lakes Transportation (1.7 miles)
• U-Haul Moving & Storage (2.1 miles)
• Brown Truck Lease (2.3 miles)

Parks

• Wards Park (0.7 miles)
• Sylvania Park (0.8 miles)
• Gomsrud Park (0.8 miles)
• Prairie Dog Exhibit (1 miles)
• Veterans Park (1.1 miles)
• Fairmont Aquatic Park (1.1 miles)
• Lincoln Park (1.6 miles)

Restaurants

• Channel Inn (0.8 miles)
• El Agave Mexican Restaurant (0.9 miles)
• Edie's Restaurant (0.9 miles)
• Blazer Bar & Grill (0.9 miles)
• Dairy Freeze (0.9 miles)
• Graffiti Corner (0.9 miles)
• Taco John's (1.4 miles)

Pharmacies

• J & R Drug Gift & Floral (0.9 miles)
• Sterling Pharmacy (1.4 miles)
• Sterling Stores (1.4 miles)
• Sterling Drug - Five Lake Centre (1.5 miles)
• Walgreens (1.6 miles)
• Sterling Drug (8.4 miles)

Hospitals

• Fairmont Medical Center (1.3 miles)
• Fairmont Medical Center-Mayo Health - Sam Meals MD (1.3 miles)

Physicians

• Fairmont Orthopedics & Sports Medicine PA (1.4 miles)
• Center for Primary Care (1.5 miles)
• Center for Specialty Care (1.5 miles)
• Dulcimer Medical Center (2.5 miles)
• United Hospital & Clinic (18.7 miles)

Cafes

• Caribou Coffee (1.5 miles)

Theaters

• Fairmont Movie Theater (2.9 miles)