International Quality Homecare II

116 West 1St Street, Fairmont, MN 56031

For more information about senior living options: (844) 490-3973

3.1 from 12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 stars
5

Assisted Living

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    Overall Review of International Quality Homecare II

    Pros

    • pro They are very helpful and polite.
    • pro The staff are friendly and knowledgeable.

    Cons

    • pro The company goes through people like crazy.
    • pro They have a huge problem with communication.
    • pro It is the worst company they have ever dealt with.
    • pro They were ripped off for mileage promised by the manager.
    • pro The company cannot keep workers because many clients are upset with being lied to and given BS when complaints are made.
    • pro Clients who need care are highly misinformed, and the same is true for employees.
    • pro Anyone who works for this place is said to be nuts and a very bad person.

    Review

    There is a strong sense throughout these remarks that the organization operates with a troubling contradiction: on one hand, the staff are described as helpful, friendly, and knowledgeable; on the other hand, there is a persistent and growing frustration with how the company is run, including serious issues with honesty, communication, and stability. Some reviewers begin by acknowledging the positive - courteous and capable individuals who seem to genuinely want to do good work - yet they quickly pivot to the deeper, more damaging realities they've experienced or observed. The overall tone suggests that good people can be found within the company, but the systemic problems overshadow any acts of kindness or competence.

    In several reviews, the staff's approachability and expertise stand out as a bright spot in an otherwise troubling picture. Clients who needed care and some employees who were involved in the day-to-day operations describe the workers as friendly and knowledgeable. These notes imply that frontline interactions can be positive and that individuals in the field may perform well when they have the chance. However, the praise for personal conduct does not erase the dissatisfaction with broader organizational practices, which reviewers feel undermine those individual performances.

    Beyond the interpersonal success stories, there is a repeated accusation that both clients and employees are being misinformed. Reviewers claim that essential information is miscommunicated or withheld, leading to confusion and a sense that people don't know what to expect. This theme of misinformation appears to cut across different groups - the people who need care and the workers who deliver it - creating an atmosphere where trust can quickly erode. The result is a perception that decisions or policies are not being conveyed clearly, leaving stakeholders uncertain and frustrated about what is actually happening.

    A core complaint running through the accounts is instability: the company "goes through people like crazy." In other words, turnover is incredibly high, and experienced staff members do not stay for long. This constant churn is read as a symptom of deeper management and communication failures. When employees leave and new staff arrive, continuity and consistency suffer, and customers - already irked by other issues - feel there is no reliable backbone to the operation. The sense of instability feeds a broader anxiety about reliability and accountability within the organization.

    Another dominant thread centers on communication problems as a systemic obstacle. Reviewers describe a huge problem with how information is shared and how complaints are handled. They express frustration not only with what is said, but with what is not said - promises that go unfulfilled and responses that feel evasive or dismissive. The cumulative effect is a perception that the organization is not listening to concerns, particularly when complaints arise, and that there is a persistent gap between expectations set by leadership or managers and the reality that clients and staff experience.

    Among the most concrete grievances is a grievance about promised mileage. One reviewer recounts being ripped off for mileage promised by a manager, a claim that stands out as emblematic of broader trust issues. This allegation of financial overpromising and potential mispricing or misrepresentation underscores what many readers fear: that accountability is inconsistent and that management may not stand behind its commitments. It's a concrete touchstone for the larger worries about integrity and reliability that thread through the other criticisms.

    Taken together, the reviews depict a company with a dual character: it can provide decent, even commendable service at the front line thanks to individual, capable employees; yet it is simultaneously beleaguered by miscommunication, high turnover, and a pattern of dishonesty or unfulfilled promises that undermine confidence. Clients and workers alike appear to recognize both the potential for good work and the significant barriers that prevent consistent, trustworthy experiences. The prevailing impression is one of caution: engaging with the company may yield momentary positive interactions, but the overarching culture and operations leave many feeling wary and disillusioned.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    International Quality Homecare II is an assisted living community located in Fairmont, MN. Our community offers a range of amenities to ensure the comfort and well-being of our residents. Each unit is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone.

    Our dining room serves delicious meals prepared by our talented chefs, accommodating special dietary restrictions. Residents can enjoy their meals together in a friendly and social atmosphere. Housekeeping services are provided to keep each unit clean and tidy.

    Our community has a beautiful garden and outdoor space where residents can relax, engage in activities, or spend time with friends and family. We also offer move-in coordination services to assist residents with the transition into our community.

    At International Quality Homecare II, we prioritize the health and safety of our residents. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff coordinates with healthcare providers to ensure that residents receive proper medical attention and medication management.

    We also offer a mental wellness program to support the emotional well-being of our residents. Scheduled daily activities are organized to promote engagement and socialization among residents.

    Our community is conveniently located near various amenities including cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals. This allows our residents easy access to shopping, entertainment options, medical facilities, and religious services.

    At International Quality Homecare II in Fairmont, MN, we strive to provide high-quality assisted living care in a warm and welcoming environment.

    Nearby Places of Interest

    Restaurants

    • Edie's Restaurant (0 miles)
    • Blazer Bar & Grill (0.1 miles)
    • El Agave Mexican Restaurant (0.1 miles)
    • Taco John's (0.6 miles)
    • Burger King (0.8 miles)
    • Arby's (0.9 miles)
    • Graffiti Corner (1 miles)

    Pharmacies

    • J & R Drug Gift & Floral (0 miles)
    • Sterling Pharmacy (0.7 miles)
    • Sterling Stores (0.7 miles)
    • Sterling Drug - Five Lake Centre (0.8 miles)
    • Walgreens (0.9 miles)
    • Sterling Drug (9 miles)

    Places of Worship

    • United Methodist Church (0.1 miles)
    • St John's United Church of Christ (0.1 miles)
    • First Congregational-United Church of Christ (0.2 miles)
    • Grace Tabernacle (0.3 miles)
    • St Paul's Lutheran School (0.4 miles)
    • Grace Lutheran Church Elca (0.5 miles)
    • St John Vianney Catholic Church (0.7 miles)

    Parks

    • Wards Park (0.3 miles)
    • Sylvania Park (0.3 miles)
    • Veterans Park (0.5 miles)
    • Prairie Dog Exhibit (0.6 miles)
    • Lincoln Park (0.9 miles)
    • Fairmont Aquatic Park (1.2 miles)
    • Gomsrud Park (1.3 miles)

    Transportation

    • Five Lakes Aviation (0.6 miles)
    • Fair Lakes Transportation (0.8 miles)
    • U-Haul Moving & Storage (1.2 miles)
    • Brown Truck Lease (1.4 miles)

    Physicians

    • Fairmont Orthopedics & Sports Medicine PA (0.9 miles)
    • Center for Primary Care (1 miles)
    • Center for Specialty Care (1 miles)
    • Dulcimer Medical Center (1.6 miles)
    • United Hospital & Clinic (18.2 miles)

    Cafes

    • Caribou Coffee (1 miles)

    Hospitals

    • Fairmont Medical Center (1.2 miles)
    • Fairmont Medical Center-Mayo Health - Sam Meals MD (1.2 miles)

    Theaters

    • Fairmont Movie Theater (3.8 miles)

    Frequently Asked Questions

    Where is International Quality Homecare II?

    Nearby Communities

    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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