9000 Quantrelle Avenue Ne, Otsego, MN 55330
For more information about senior living options: (844) 490-3973
The nurses are amazing and hardworking, along with the rest of the Accurate staff. Accurate Home Care provides excellent service through its PCA employees. Accurate Home Care is an exceptional company that keeps clients safe in their own homes. The staff are nice people. The CEO has been open to communication, and staff communication has greatly improved. The organization has supported families for years with reliable in-home care. Clients have reported positive experiences and forming new friendships.
The nurses do not take care of their patients well. They never call the PCP when they should for life-threatening symptoms; they show up then leave. They only want your money. The company is horrible and does not care for families. Monet has horrible bedside manner and no communication or clarification on anything. They will drop you if you require them to do anything beyond the bare minimum. They are liars; they claimed two of their employees were injured and are out on workers’ comp, which the reviewer disputes. They dropped the client as soon as a complaint was made. They contacted the husband’s primary and talked him into saying he isn’t safe at home, but there is no evidence. They are unprofessional, unorganized, and rude.Accurate Home Care in Otsego is best suited for families who want to keep a loved one at home and rely on direct caregiver support, with the understanding that active oversight and clear, ongoing communication will drive the relationship. This model rewards households that insist on documented care plans and accountability from leadership and frontline staff, because in-home care flourishes when families drive agendas and monitor responsiveness. For seniors who prize independence but need hands-on assistance, this agency can deliver meaningful support, provided staffing remains stable and communications stay current and transparent.
Anyone unable to tolerate recurring staffing gaps, inconsistent schedules, or reports of poor bedside manner should consider alternatives. Several reviews describe being dropped after requesting more than the bare minimum, or feeling left in the lurch when a nurse or aide is late or unreliable. The perception that cost pressures trump patient welfare appears in multiple anecdotes, and frequent miscommunications about who will be in the home and when can undermine trust. For families requiring steady mental-health supports or dependable in-home therapy, other providers with stronger track records in consistent staffing may be the safer path.
On the plus side, many families acknowledge caring, hardworking nurses and PCA staff, and a few note improvements in communication after leadership changes, including a new CEO who has shown openness to engagement. The appeal of home-based care, staying in familiar surroundings with routines that fit the loved one’s needs, remains a strong selling point when the program can deliver continuity. Yet the core cons repeatedly surface: ongoing staffing instability, delays in filling positions, last-minute cancellations, and a lack of continuity that disrupts familiar care rhythms. Accusations of dishonesty or opaque decision-making regarding whether services will be continued further erode confidence and complicate decision-making for families already navigating stress and complexity.
The mixed tone in the feedback points to a practical reality: the benefits of compassionate, in-home care can be realized, but only when the agency can consistently staff and communicate. Positive testimonials highlight the potential for genuine, person-centered care delivered in the home, but those gains are fragile if front-line staffing changes or administrative missteps erode reliability. Prospective clients should not assume smooth sailing; rather, they should prepare for frequent check-ins, rapid escalation, and as-needed adjustments to care plans to keep outcomes aligned with expectations.
Practical steps for families weighing Accurate Home Care include demanding a formal, written care plan with a named primary caregiver plus backups, and a guaranteed start window with a clear escalation path. Require timely communication with the primary PCP, with documented updates for any medical concerns or changes in condition. Request staffing metrics, names of caregivers, expected turnover, and credentials, and insist on a trial period before committing long-term. Before signing a contract, insist on a transparent process for scheduling, cancellations, and fee structure. If the agency struggles to deliver consistent staffing or timely, clear communication within the first weeks, it is prudent to explore alternatives or supplement with a family-driven support network to shore up the plan.
Bottom line: Accurate Home Care can be a viable option for families prepared to take an active role in care coordination and tolerate some operational variability in exchange for keeping a loved one at home. The strongest appeal lies in the potential for compassionate, home-based care when staffing is stable and communications are proactive. The principal caveat is reliability: frequent turnover, scheduling gaps, and inconsistent information can undermine safety and trust. For families demanding predictability and seamless medical oversight, exploring other providers or layering additional oversight is a prudent, reality-grounded approach before committing long-term.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accurate Home Care in Otsego, MN is a premier assisted living community that provides residents with a comfortable and homelike environment. Our fully furnished residences offer all the amenities necessary to ensure a high level of comfort and convenience.
For entertainment and staying connected, residents have access to cable or satellite TV and Wi-Fi/high-speed internet. Our dining room serves delicious meals prepared by our skilled culinary team, and special dietary restrictions are accommodated.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. Medication management services are available to guarantee proper administration of medications.
At Accurate Home Care, we understand the importance of mental wellness. That's why we offer a mental wellness program that promotes emotional well-being among our residents.
Transportation arrangement for medical appointments is provided so that residents can easily access necessary healthcare services. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
We encourage an active lifestyle by offering resident-run activities as well as scheduled daily activities for everyone to enjoy. Whether it's socializing with neighbors or participating in engaging events, there's always something happening at our community.
Choose Accurate Home Care for your loved ones in need of assisted living services. With our exceptional care services and array of amenities, residents can continue to live comfortably while receiving the support they require.
Accurate Home Care is located at 9000 Quantrelle Avenue Ne, Otsego, MN 55330 in Wright County, Minnesota
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