Golden Manor

Pros

• The facility has had frequent management changes, indicating a dynamic environment that may continue to evolve.
• The ongoing presence of family members shows their commitment to ensuring their loved ones are cared for.
• Some residents may find companionship with others, despite the challenges mentioned in the reviews.
• The review highlights the awareness of potential issues, which can lead families to make informed decisions regarding care facilities.
• The concern for hygiene and care plans reflects a dedication from families seeking better standards for their loved ones.

Cons

• The management of the facility has changed hands several times, leading to instability and poor oversight.
• The staff members are not certified, resulting in a lack of proper training and professionalism.
• There is a consistent absence of nursing staff, causing concerns about medical care.
• Communication with families is severely lacking, leaving them uninformed about residents' conditions.
• Residents have experienced abuse from other patients without appropriate intervention from the staff.
• Incorrect medication was administered to residents, indicating a failure in care protocols.
• Hygiene practices are extremely poor; staff do not wash their hands or maintain clean environments.
• Family members are expected to perform cleaning and laundry duties for their loved ones.
• Residents are often left in dirty attire without timely changes or adequate care.
• Staff behavior towards residents and families is rude, unprofessional, and dismissive.
• Complaints to upper management are ineffective; no actions are taken to address issues raised by families.
• The quality of food served is reported as awful, contributing to overall dissatisfaction with the facility’s services.
• Theft by staff members occurs without any accountability for actions taken against residents or family belongings.
• There are no meaningful activities or services offered to residents, leading to a lack of engagement and support beyond basic shelter needs.

Review

The decision to place a loved one in a care facility can be one of the most challenging and emotional choices a family faces. Unfortunately, for those considering this particular home, the experiences documented by past residents' families reveal significant concerns about the quality of care provided. Over time, management has changed hands multiple times, indicating instability that raises questions about the continuity and reliability of care. One consistent issue highlighted is the lack of certified staff; many caregivers appear to lack proper training and qualifications, which can contribute to inadequate attention and care for vulnerable residents.

Many families report that there is rarely a nurse on site when needed, leaving staff members—who may not have appropriate medical training—responsible for overseeing critical health needs. This absence creates an alarming situation for residents who require consistent monitoring and care. Additionally, attempts to communicate with staff have often been met with unresponsiveness; there are frequent reports that phone calls go unanswered. For families seeking reassurance or updates regarding their loved ones’ well-being, this lack of communication is distressing and unacceptable.

One poignant account from a family member illustrates just how serious conditions can become within this facility. The individual recounts their mother’s experience over a year and a half, during which she faced abuse from other residents without any intervention from staff members who were responsible for her safety. Beyond instances of physical abuse, there were acute violations of medical protocol: residents received incorrect medications while individualized care plans went ignored. Attempts to address these issues through state intervention were made more than once, yet it appears that complaints did not yield any meaningful changes in practice.

Cleanliness standards at the home also come under fire from many reviews. Family members express concern over basic hygiene practices; they report that handwashing protocols are neglected and general cleanliness throughout the facility is subpar. In some troubling instances, families have found themselves in situations where they felt compelled to handle basic chores themselves—cleaning rooms or doing laundry—rather than trusting the staff to provide comprehensive care. Residents reportedly endure prolonged periods without proper hygiene as dirty adult diapers remain unchanged for extended durations.

Moreover, accounts indicate that interactions between staff members and residents can range from unprofessional to outright abusive; some caregivers are reported to scream at or berate residents rather than treating them with dignity and respect. Families allege that rude behavior extends beyond direct resident interactions as staff reportedly exhibit dismissive attitudes towards family inquiries about their loved ones' treatment or well-being—a factor that exacerbates feelings of helplessness experienced by concerned relatives.

Lastly, the quality of food served within the facility has been criticized extensively by former family members and patients alike. In addition to poor nutrition options available to residents—which contribute significantly to overall health—the lack of activities offered stands out as another area ripe for improvement. Reviews indicate that there are no organized events or recreational opportunities available within the facility nor personal grooming services such as haircuts offered regularly. Instead, it seems that the primary focus remains on financial gain rather than fostering an environment conducive to fulfilling lives for its residents.

In summary, potential clients must weigh these grave concerns seriously when contemplating placing a loved one in this home. The testimonials paint a concerning picture—that wraps around management instability leading to unqualified staffing practices, minimal oversight on patient welfare during critical moments—conveniently overlooked facilities lacking cleanliness—paved paths for resident mistreatment—and general disinterest in meeting even basic social engagement needs essential for maintaining dignity among those living here—and serves as both cautionary tale and heartfelt warning against such exposure during vulnerable life stages needing genuine compassion instead.

Restaurants

• A&W Restaurant (0.2 miles)
• McDonald's (0.8 miles)
• Dq Grill & Chill (0.9 miles)
• Cherry Berry Yogurt Bar (0.9 miles)
• Miguels (0.9 miles)
• Chinese Dragon (1 miles)
• Sapphire Sushi Hibachi (1 miles)

Places of Worship

• Seventh Day Adventist Church (0.6 miles)
• First Baptist Church (0.7 miles)
• Congregational Church (1.1 miles)
• Experience Church Currently (1.1 miles)
• Church of Our Lady of The Holy Rosary (1.2 miles)
• St Luke's Episcopal Church (1.2 miles)
• Gideons International (1.2 miles)

Transportation

• Artistic Taxidermy (0.7 miles)
• U-Haul Neighborhood Dealer (1.2 miles)
• Northern Wild Taxidermy (4.7 miles)
• Toad Lake Taxidermy (16.2 miles)

Physicians

• Easy Hearing Clinic (0.8 miles)
• Midwest Vision Centers - Detroit Lakes Eye Doctor (1 miles)
• Essentia Health St Mary's - Crystal U Twynham MD (1 miles)
• Oral and Maxillofacial Surgery (1.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• White Drug (1 miles)
• Thrifty White Pharmacy (1 miles)
• DL Pharmacy (1 miles)
• Seip Drug (9 miles)
• Thrifty White Pharmacy (13.3 miles)

Cafes

• Caribou Coffee (0.9 miles)
• Chickadee Coffee Roasters (0.9 miles)
• Mi Cartagena Cafe (1.8 miles)
• Cornfield Cafe (14.9 miles)

Hospitals

• St Mary's Home Health (1 miles)
• Essentia Health (1 miles)
• Essentia Health St. Mary's-Detroit Lakes (1.1 miles)

Parks

• Lincoln Playground (1.2 miles)
• Long Lake Park (3 miles)
• Hamden Slough National Wildlife Refuge (9.5 miles)
• Vergas Park (11.1 miles)
• Tamarac National Wildlife Refuge (12.3 miles)
• Lonnie's Park (16.1 miles)