Essentia Health Oak Crossing
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1040 Lincoln Avenue, Detroit Lakes, MN 56501
For more information about senior living options: (844) 490-3973
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The staff are wonderfully attentive to residents. The midwife and labor floor nurses provided good care. The food is rated five stars for hospital food. Visitation has been great during spring, summer, and fall, and the facility can arrange visitation accommodations when needed. The facility is clean and well kept, with knowledgeable, friendly staff who treat family members with dignity and respect. The facility is highly recommended for transitional care.
The care at the facility is garbage. The ER staff misdiagnosed the patient's condition as salmonella poisoning, and symptoms persisted. Overall, good care is rare in the area unless you're lucky enough to have a good primary doctor. The staff are unhappy and reportedly won't give patients the time of day unless they are their responsibility. Visitation during the COVID-19 winter was overly restrictive, making it hard for distant families to visit. The facility is chronically short-staffed with CNAs who are described as lazy and doing only a half-hearted job.This collection of impressions paints a picture of a facility that is undeniably popular and widely used, but also imperfect in ways that touch different parts of the experience - from maternity care to long-term or transitional care. On the surface, the place is coveted for its reputation and the sheer demand for beds or services, which suggests a general belief that many people are well cared for. Yet beneath that broad glow there are plenty of voices that push back, describing days when care was inconsistent, staff morale seemed low, and decisions about access or visitation created real stress for families who are already navigating difficult situations.
In the realm of maternity care and acute hospital services, there are notable highs and notable lows. Several reviewers speak warmly about the labor and delivery experience: the midwife's role, the bedside nurses on the labor floor, and even the hospital's food, which one person rated five stars for hospital fare. These positives highlight attentive, hands-on care during a crucial time, and a sense that some staff genuinely connect with patients and families. But not all experiences align with that sentiment. One reviewer felt the overall care was "garbage," and recounted a troubling interaction with ER staff who insisted a patient's symptoms were consistent with salmonella poisoning despite ongoing illness and a doctor's reassessment. That disagreement underscores how individual encounters can color the perception of an entire facility, and it nudges families to seek out trusted primary care providers elsewhere, with Sanford in Perham being recommended for primary care.
The tone about staff and the workplace atmosphere runs from praise to frustration. A recurring thread is the impression that many staff members are not happy in their roles and that some patients and families feel they are treated as inconveniences rather than as people deserving time and attention. Phrases suggesting that staff "won't give you the time of day unless you're in some way their responsibility" imply a culture where empathy and thorough communication don't always come through in every interaction. This sentiment sits alongside more favorable observations about specific caregivers and moments of compassion, illustrating how personal experiences can diverge even within the same facility.
Visitation policies during the COVID-19 era add another layer of complexity to the experience. One reviewer described being permitted only limited in-person access and being required to complete an in-person class before visiting a loved one, which was especially difficult given the reviewer's heavy work schedule and long-distance living situation. The timing was particularly fraught because the individual planned to move out of state soon and wanted a meaningful last Christmas visit. The frustration is tempered by a later update that the facility did find ways to accommodate the visitation requirements, offering a sense that procedural rigidity can soften in moments of need. The same reviewer acknowledges that visitation had been smoother in other seasons, suggesting a pattern where policy swings or implementation vary with time and circumstance.
Amid mixed opinions about hospital services, there are standout stories of successful, compassionate care in specific settings. One account centers on Oak Crossing, where a father's transition care experience is described in glowing terms after roughly two weeks. The narrative moves from concern about someone who had stopped eating and seemed enveloped in depression to a patient who now eats regularly, chats with nurses, and receives frequent, attentive check-ins. The family emphasizes how staff intervened to encourage eating and offered timely assistance to basic needs, painting a picture of what excellent transitional care can look like when the care team is engaged, responsive, and patient-centered. This tale serves as a beacon amid the broader spectrum of reviews, illustrating the tangible impact of dedicated staff on a resident's recovery and mood.
Yet even within Oak Crossing, another perspective emerges that voices a stark caveat. A reviewer warns against leaving family members there, alleging chronic short-staffing among CNAs, with consequences as severe as patients ending up in soiled conditions because there simply aren't enough aides to assist promptly. The critique goes further, labeling CNAs as lazy and suggesting they perform only the minimum required work, often delivering subpar care. It's a harsh counterpoint to the earlier praise and reflects a real anxiety about consistency and accountability when staffing levels allow little leeway for compassionate, thorough care. The same facility is also described in kinder terms by other visitors who found the building clean and well kept, with staff who were knowledgeable, friendly, and who treated loved ones with dignity and respect, underscoring that experiences can be highly individualized.
Taken together, the testimonies sketch a landscape of contrasts. The institution is clearly valued for its capacity to serve a large population and for moments of exceptional care, especially when staff are engaged, empathetic, and attentive. They highlight scenarios where nurses ease fear in labor, where transitional care helps a patient regain appetite and conversation, and where maintenance of cleanliness and safety earns steady praise. On the other hand, the critiques about staffing, inconsistent care quality, and difficult visitation logistics during a pandemic period serve as important reminders that the same system can fall short for some families. The overarching thread is one of genuine humanity interwoven with operational stress - an environment where kindness and competence exist side by side with fatigue, miscommunication, and the heavy burdens that come with high demand and complex care needs.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Essentia Health Oak Crossing in Detroit Lakes, MN is a vibrant and welcoming assisted living community that provides a comfortable and enriching environment for its residents. With a wide range of amenities and care services, it aims to meet the unique needs and preferences of each individual.
The community offers numerous amenities to enhance the quality of life for its residents. There is a beauty salon on-site, allowing residents to pamper themselves and feel their best. The availability of cable or satellite TV ensures that residents can stay connected with the world around them. Community-operated transportation is provided for convenient access to nearby destinations, such as shopping centers or social outings. The computer center enables residents to stay connected with loved ones or explore the digital world at their leisure.
Delicious meals are served in the spacious dining room, offering restaurant-style dining experiences that cater to special dietary restrictions. For those who prefer cooking their own meals, kitchenettes are available in each apartment for added convenience.
Engaging in physical activity is made easy with a fitness room equipped with various exercise equipment. Residents can also enjoy some friendly competition in the gaming room or relax in the outdoor space and garden areas. A small library is perfect for avid readers looking to escape into a good book.
Housekeeping services ensure that apartments and common areas remain clean and tidy, while move-in coordination takes away the stress of settling into a new home. Private bathrooms provide privacy and comfort, while telephone access keeps residents connected with family and friends. Wi-Fi/high-speed internet connectivity allows for seamless communication and entertainment options.
When it comes to care services, Essentia Health Oak Crossing offers 24-hour call system and supervision to ensure safety and peace of mind. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications timely and accurately. A mental wellness program promotes emotional well-being among residents.
Residents can enjoy a variety of activities and social opportunities. Concierge services are available for any assistance needed, while fitness programs cater to different levels of physical abilities. Planned day trips provide opportunities for exploration and fun outings. Resident-run activities enable individuals to contribute to a vibrant community life, and scheduled daily activities ensure there is always something exciting happening.
Essentia Health Oak Crossing benefits from its convenient location with several amenities in close proximity. There are three cafes, two parks, four pharmacies, and 18 restaurants nearby, providing ample options for dining out or leisurely strolls. The community is also well-served by nearby physicians, transportation options, places of worship, and hospitals.
Overall, Essentia Health Oak Crossing in Detroit Lakes provides a supportive and engaging environment where residents can live comfortably while receiving personalized care and enjoying a wide range of amenities and services.
Essentia Health Oak Crossing is located at 1040 Lincoln Avenue, Detroit Lakes, MN 56501 in Otter Tail County, Minnesota
Essentia Health Oak Crossing on seniors.fyi includes 3 photos including images showing building, landscaping, architecture, exterior, parking, and more.
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