Kc Companies Of Crosslake

Pros

• The staff at Golden Horizons of Crosslake has been described as patient, understanding, and very willing to communicate about residents' well-being.
• Many families appreciate the smaller size of the facility, which creates a more personal and homey environment for their loved ones.
• Residents have access to good food prepared by a former chef from a reputable restaurant, contributing to a positive dining experience.
• The apartments are spacious and well-equipped with full kitchens, making them comfortable for residents.
• Families feel that Golden Horizons provides efficient follow-up care and concern for their loved ones.
• The atmosphere of the community is described as calm and pleasant, with clean and appealing decor.
• Residents enjoy daily activities like bingo and exercise, enhancing their engagement and social interaction.
• Overall experiences at Golden Horizons have resulted in many families recommending it to others in need of similar care.

Cons

• The facility was described as "inhumane," with a lack of communication during critical situations, such as when a resident was sent to the hospital without notification to the family.
• Staff were perceived as inattentive, with reports of residents being left in their wheelchairs for extended periods without assistance.
• There are complaints about a lack of Alzheimer’s training for staff members, making it unsuitable for residents with dementia or Alzheimer’s.
• The facility appeared to be understaffed, leading to delayed responses to call buttons and general care needs.
• Residents experienced issues with lost personal items, including furniture and glasses, without any follow-up from the staff.
• Some families felt that personalized customer care was lacking, requiring them to actively ask for basic assistance and improvements in comfort.
• On weekends, food quality seemed to decline, with limited options primarily consisting of sandwiches.
• There were instances where administrative availability was questionable, leaving families unable to contact anyone for support when needed.

Review

Golden Horizons of Crosslake, MN, has garnered a range of experiences and opinions from families seeking care for their loved ones. Overall, the facility presents both commendable aspects and significant concerns that prospective clients should consider. Many reviews highlight the attentive and caring nature of the staff, with specific mentions of personal interactions that emphasized kindness and understanding. Several visitors claimed that their friends or family members received exceptional care throughout their stay, noting that the smaller size of the facility contributed to a more intimate atmosphere. A previous resident’s friend also echoed similar sentiments about satisfaction with care at Golden Horizons.

The facility's physical environment is often described positively. Reviewers appreciated the single-story layout, which enhances accessibility for residents with mobility challenges, along with well-appointed apartments featuring full kitchens and natural lighting. Highlighting amenities such as an in-house chef originally from a well-known local restaurant added to the appeal; many reviewed mentioned enjoying meals from this kitchen, asserting they were satisfactory or even impressive compared to other locations. Families noted that communal areas included inviting spaces like snack bars and cafeteria areas where residents could congregate.

Cost is another attractive aspect of Golden Horizons. Some families selected it due to its affordability compared to similar facilities in Crosslake, allowing them to feel relieved about financial considerations while ensuring their loved ones have access to essential daily care services. The close proximity of Golden Horizons to family homes was also frequently touted; maintaining closeness made frequent visits easier for relatives wishing to be involved in their loved one’s daily life.

However, despite several positive reviews highlighting caring staff and comfortable accommodations, there are alarming criticisms regarding staffing levels and personalized attention within the facility. Multiple accounts pointed towards a consistent issue of understaffing which led to moments where residents might wait too long for assistance. In some cases, relatives expressed disappointment over specific instances of neglect—such as being left unattended in wheelchairs for extended periods—suggesting that while care may be appropriate at times, it can fall short during busier periods or when staff numbers dwindle.

Moreover, there were distressing stories shared by families who had experienced serious lapses in communication and oversight concerning health emergencies affecting their loved ones. One review detailed a particularly harrowing event when an elderly resident was sent to the hospital without any notification being given to her family until after she arrived at emergency care with noticeable injuries. Such incidents raise significant red flags regarding patient safety protocols within the facility and underscore critical gaps in necessary training for dealing with conditions such as Alzheimer's or dementia amidst caregivers.

Amidst these conflicting reports lies an underlying theme: individuals appreciate having tangible support options nearby but want reassurance about the quality of care delivered consistently across diverse situations within Golden Horizons. While many positive attributes speak highly of selected aspects—like friendly staff interactions—the darker revelations hint at systemic issues needing addressing if families are genuinely going to trust leaving their loved ones in this home-like atmosphere amidst ongoing concerns around staffing levels and adequate training programs tailored specifically toward complex needs related to memory impairment illnesses.

In conclusion, Golden Horizons offers certain appealing qualities such as its environment conducive to warmth combined with accessibility paired alongside affordability yet continues facing challenges surrounding staffing issues leading some families feeling unsettled about overall attentiveness provided during crucial moments involving ongoing respite care needs essential because ultimately every family seeks peace-of-mind knowing those they hold dear receive compassionate—and safe—care suitable matched through varying stages requiring individual attention day-by-day.

This area of Crosslake, Minnesota offers a variety of amenities and services that would be beneficial for seniors looking to relocate here. The proximity to parks like the Crosslake Community Playground and Nisswa Park provides opportunities for outdoor recreation and social engagement. There are also several dining options nearby such as Maucieri's Italian Bistro Bar & Deli and Cedar Chest, offering convenient options for meals. Access to healthcare is readily available with clinics like Essentia Health St. Joseph's-Crosslake Clinic in close distance, along with pharmacies like Crosslake Drug and Lakes Area Pharmacy. Additionally, there are places of worship in the area, such as Immaculate Heart Church of Crosslake, catering to spiritual needs. Transportation options like Shuttle Five and Pine River Airport offer convenience for travel needs. Overall, this part of Crosslake provides a well-rounded community with essential services for seniors seeking a comfortable and accessible living environment.

Parks

• Crosslake Community Playground (0.3 miles)
• Pequot Lakes Bean Hole Days (9.8 miles)
• Luscier's Park (11.7 miles)
• Nisswa Park (12.2 miles)
• Cuyuna Country State Recreation Area (13.3 miles)
• Cuyuna Country State Recreation Area (13.4 miles)
• Cayuna Mountain Bike Rec Area (13.6 miles)

Restaurants

• Maucieri's Italian Bistro Bar & Deli (0.3 miles)
• Maucieri's (0.4 miles)
• Cedar Chest (1.4 miles)
• Zorbaz (1.6 miles)
• Nordic Haus (1.6 miles)
• The Wharf (2 miles)
• Norway Ridge Supper Club (3.7 miles)

Physicians

• Essentia Health St. Joseph's-Crosslake Clinic (0.7 miles)
• UR Country Doc (0.8 miles)
• Pine River Family Clinic (14.1 miles)
• Central Lakes Medical Clinic PA (14.5 miles)

Places of Worship

• Immaculate Heart Church of Crosslake & St Emily Youth Ministry (1 miles)
• Southern Baptist Convention (7.7 miles)
• Eagle's Nest Baptist Church (7.7 miles)
• Whitefish Community Church (7.9 miles)
• Emily Wesleyan Church (9.3 miles)
• Our Lady Of The Lakes Parish (9.8 miles)
• Lake Country Parishes (9.8 miles)

Cafes

• Crosslake Coffee (1.1 miles)
• The Hungry Loon Cafe (9.8 miles)
• The YARD Sports Complex and Grounds Crew Coffee (10.8 miles)
• Stone House Roastery (12.4 miles)
• North Country Cafe (14.4 miles)
• Wings Airport Cafe (18.2 miles)

Pharmacies

• Crosslake Drug (1.3 miles)
• Crosslake Drug (1.5 miles)
• Lakes Area Pharmacies (10 miles)
• Lakes Area Pharmacy (10.1 miles)
• Guidepoint Pharmacy (13.7 miles)
• Lakes Area Pharmacy (14.1 miles)
• Guidepoint Pharmacy (14.3 miles)

Transportation

• Shuttle Five (1.8 miles)
• Pine River Airport (13.6 miles)
• Hali-Brite (13.9 miles)
• Greyhound Bus Lines (14.1 miles)
• Anderson's Taxidermy (16.4 miles)
• Backus Airport (19 miles)

Theaters

• Sunset Cinema (9.7 miles)

Hospitals

• St Joseph's Medical Center (10 miles)
• Minnesota Institute-Minimally (14.5 miles)
• Cuyuna Regional Medical Center (14.5 miles)