Cuyuna Regional Medical Center
Save
320 East Main Street, Crosby, MN 56441
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The ER staff were absolutely wonderful and the care was compassionate. They were fast and efficient, with a fishing hook removal and tetanus shot completed in under 30 minutes. From arrival to departure, the staff were nice, pleasant, and professional, with Dr. Randolph noted as excellent. The birth delivery team received high praise for patient-centered, supportive care. Jenny and Nikki provided the most support, described as down-to-earth and authentic. The ER experience was absolutely amazing and rated 5+ stars. The hospital and clinic were clean, welcoming, with excellent food and coffee.
The reviewer said the ER billed them $680 initially and then $1,520.50 after providing insurance, with no warning or explanation. The reviewer claimed they could have been told that using insurance would have been worse, implying poor billing guidance. The reviewer described the ER as dirty, with blood smeared on the floor and cabinets. The reviewer asserted that staff showed a total lack of compassion, empathy, or enthusiasm, and treated patients like cattle. The reviewer reported a nurse being impatient with a sobbing baby and dismissing parental rights. The reviewer recounted an incident where staff planned to hold down the baby to obtain vitals, suggesting distress and questionable accuracy. The reviewer criticized the hospital's policy on service animals, noting denial to bring back their service dog. The reviewer described an unbelievably long interview at registration, with a distressed parent and baby. The reviewer stated they would never return or recommend the hospital, saying it lacked heart, tact, compassion, and cleanliness.Across these accounts, Cuyuna Regional Medical Center (CRMC) emerges as a place of true highs and puzzling lows, where moments of remarkable care sit alongside episodes of administrative frustration and uneven bedside manner. Several patients paint a picture of a hospital that can feel like a lifeline in urgent moments, especially in the ER and in the perinatal suite, while others describe experiences that left them angry, stressed, or abruptly disappointed. The unifying thread is a clear sense that outcomes and impressions hinge not only on what happened, but who happened to be there when it did.
One guest's experience highlights the tension between cost and care. After a bicycle accident, the ER visit yielded an initial bill of about $680, which they could live with, though they noted the team didn't have their insurance information on file. When they supplied the insurance details later, a second bill arrived for $1,520.50. The patient writes that the experience left them feeling they might have been better off without insurance, a conclusion that stings especially for students living on a tight budget. The sentiment is practical and painful: good care can still come with a heavy, opaque financial burden, and the sense that timing and documentation can drastically alter what a patient owes.
Not all ER experiences were negative. Another reviewer describes an operation that defied their expectations for what would be a short visit: four days in the ER, with staff described as "absolutely wonderful." The patient praised the entire team for consistent warmth and professionalism and singled out rapid, skillful interventions - such as removing a fishing hook and providing a tetanus shot - with efficacious care delivered in under half an hour from entry. A separate note about an orthopedic visit praises Dr. Randolph as excellent, underscoring that when care is efficient and compassionate, patients leave with a strong sense of gratitude and trust in the medical staff.
However, not every encounter with the orthopedic or ER teams went smoothly. A patient recounted an August visit that required x-rays and stitches, but also raised a policy conflict: a service dog could not accompany them, triggering a panic and a sense that the experience was not aligned with the patient's needs in a moment of stress. The frustration was palpable, illustrating how procedural rules can clash with real-world needs, especially during urgent or emotionally fraught visits.
There is a particularly vivid cluster of reviews centered on obstetrics and delivery, which many readers describe as the hospital's strongest suite. A glowing, multi-page tribute recounts a long labor - more than 40 hours - where the obstetric team embodied patient-centered care, competence, and emotional support. The author names Dr. TT as the delivering physician, and lists a cadre of caregiving professionals, from anesthesiologists Shannon, Jade, and Matt, to the director Jenny and a long line of RNs and specialists (Nikki, Paige, Jess, Teri, Kayla, Katie, Kylie, Kallie, Megan, and more), as well as Dr. Wiedell, Dr. Michael Cady, and ultrasound tech Crystal. The hospital is praised for teamwork, clear communication, and a culture of care that left the parent feeling seen, supported, and reassured during a time of intense stress. The account also notes the hospital's ability to manage an overflow by taking on patients from another local facility, which helped ensure the birthing team could stay with their patient and keep lines of communication open. The overall arc is one of profound gratitude and confidence in the pediatric and maternal health staff, with the narrator concluding that the staff truly loves their work and centers the patient in a way that reduces anxiety for first-time parents.
Other positive notes reinforce a broad sense of reliability and warmth in the ER and beyond. A separate reviewer describes a long-standing relationship with CRMC - "12 years and love the people, the hospital and clinic are clean and welcoming. The food is excellent and so is the coffee." This voice emphasizes consistency, a welcoming environment, and a sense that CRMC has been a stable, comforting presence over many years. A succinct but clear compliment - "Clean, friendly, knowledgeable" - resonates as a shorthand for a core set of strengths: good facilities, approachable staff, and competent care.
Yet not every story ends on a high note. A troubling episode involves two concerning pediatric experiences at CRMC. In the first, a feverish, crying child was left in a chaotic scene with blood smeared on the floor, an unenthusiastic diagnosis of an ear infection, and a sense that the staff lacked empathy. The second experience echoed this disappointment: a nurse who appeared impatient with a distressed, sobbing baby, accompanied by a perception that parental rights were not respected. The reviewer chose to exit before seeing a doctor and instead sought care at a nearby facility, where the child was diagnosed correctly. The contrast is stark: in one hospital, compassionate, patient-centered care was found, while in CRMC, the reviewer perceived a lack of heart, tact, compassion, and cleanliness in the pediatrics/ER context.
The most poignant concluding sentiment comes from a reader who reflects on loyalty built over decades. Even amid criticism, they describe CRMC as a place that had long served their family well - so much so that they would willingly travel to Mn and pay out of pocket to maintain access to the care team they trust. This person notes the hospital's role in broader supportive environments, like Heartwood Memory Care, and frames their experience as a measure of the hospital's enduring value. The closing message is clear: a hospital can be both deeply meaningful and imperfect, sustaining families through generations while prompting steps for improvement in policy, bedside compassion, and administrative efficiency.
Taken together, the reviews paint a picture of a facility capable of extraordinary care in some moments and deeply frustrating experiences in others. The strongest praise centers on obstetrics, skilled ER care, and a long-standing sense of personal connection to staff who treat patients as people, not numbers. The most persistent criticisms cluster around billing practices, service dog policy interpretations, and inconsistent bedside empathy in pediatric and ER settings. For anyone considering CRMC, the message is nuanced: count on stellar, compassionate care from certain teams and individuals, but also be prepared for administrative hurdles or variations in how care is delivered in different departments or at different times.
69 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Brainerd-Crow Wing County Regional (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cuyuna Regional Medical Center in Crosby, MN is an assisted living community that specializes in memory care. Our goal is to provide a safe and comfortable living environment for individuals with memory issues.
Our community offers a variety of amenities to enhance the residents' quality of life. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for residents to enjoy nature, private bathrooms for each resident's convenience and privacy, restaurant-style dining options with delicious and nutritious meals served daily, a small library for reading and relaxation purposes, telephone access for communication with loved ones and medical staff as needed, transportation arrangement services for non-medical purposes such as shopping or social outings, transportation to doctors' appointments when necessary, access to our wellness center for health-related activities and therapy sessions, and Wi-Fi/ high-speed internet connectivity throughout the premises.
To ensure the well-being of our residents at all times, we provide comprehensive care services. This includes 24-hour call system availability for immediate assistance whenever needed. Our trained staff provides around-the-clock supervision to ensure the safety and security of our residents. We also offer assistance with activities of daily living such as bathing and dressing. For individuals with diabetes or special dietary needs, we offer personalized meal preparation and service according to their specific requirements. Medication management is available to ensure medication adherence and proper dosage administration. Our mental wellness program focuses on promoting cognitive function through engaging activities tailored specifically for those experiencing mild cognitive impairment or memory challenges.
In addition to these amenities and care services offered within our community confines ,we are conveniently located near various facilities that cater to the needs of our residents. There are cafes nearby where residents can enjoy coffee or spend time with friends. Several parks are in close proximity, providing opportunities for outdoor activities and relaxation. Pharmacies are conveniently located nearby for easy access to medications. Residents have several physicians in the area for their medical needs. Transportation options are readily available, making it convenient for residents to travel within the community or visit nearby places of interest. There are also places of worship and hospitals nearby, ensuring that residents have access to spiritual support and medical care when required.
At Cuyuna Regional Medical Center, we strive to create a supportive and engaging environment for our memory care residents by offering a wide range of amenities, personalized care services, and a convenient location near various facilities. We prioritize the well-being and satisfaction of our residents by striving to meet their physical, social, emotional, and cognitive needs in order to enhance their overall quality of life.
Cuyuna Regional Medical Center is located at 320 East Main Street, Crosby, MN 56441 in Crow Wing County, Minnesota
Cuyuna Regional Medical Center's comprehensive suite of features is designed to address the multifaceted needs of residents with dementia or Alzheimer's disease, promoting their dignity and quality of life. Assistance with dressing, bathing, and transfers ensures that individuals receive the physical support necessary for maintaining personal hygiene and mobility without feeling overwhelmed. Medication management helps to prevent errors and ensure adherence to prescribed regimens, a critical aspect of health maintenance in this population. Meal preparation and service cater to nutritional needs while accommodating dietary restrictions, fostering both physical health and social interaction during mealtimes. Activities of daily living assistance allows residents to engage in meaningful routines while receiving necessary help tailored to their cognitive abilities. Additionally, 24-hour supervision provides reassurance for families and safety for residents; integrated mental wellness programs address emotional aspects by offering therapeutic activities that stimulate cognitive function. Specialized memory care programming further enriches the environment by focusing on individualized approaches that adapt to varying stages of cognitive decline, including those with mild cognitive impairment, ultimately enhancing overall well-being among residents.
HALLETT COTTAGES
CROSBY, MN
Close to pharmacies, hospitals, parks, and transportation.
Heartwood - Hallett Cottages
Crosby, MN
Small, intimate setting with fully furnished cottages, comprehensive care, on-site dining, and transportation support.
Heartwood
Crosby, MN
Clean, courteous staff in a welcoming, activity-rich environment.
Aide Home Health Care I
Ironton, MN
Fully furnished rooms with 24-hour supervision and restaurant-style dining plus resident-led activities.
Aide Home Health Care II
Ironton, MN
Fully furnished apartments with 24-hour supervision, meals, medication management, and transportation to appointments.
Aicota Health Care Center
Aitkin, MN
Friendly, caring staff in a clean, peaceful setting with accessible outdoor spaces and personalized attention.
Aicota Health Care Center reviews
Aicota Health Care Center images
Harmony House Of Brainerd I
Brainerd, MN
Fully furnished rooms with 24/7 supervision, meals, and care coordination.
Edgewood Brainerd Senior Living
Brainerd, MN
One-level, clean, home-like environment with attentive staff and engaging dining/activities.
Edgewood Brainerd Senior Living costs
Edgewood Brainerd Senior Living reviews
Edgewood Brainerd Senior Living images
Edgewood Baxter
Baxter, MN
Friendly, caring staff; engaging daily activities; high-quality meals; clean, well-maintained environment.
Edgewood Baxter costs
Edgewood Baxter reviews
Edgewood Baxter images
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
How to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies
The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.
Comprehensive Guide to VA Nursing Homes: A Crucial Long-Term Care Resource for Veterans
VA nursing homes, or Community Living Centers (CLCs), offer tailored long-term care for veterans, featuring medical attention and rehabilitation in a supportive environment. The guide covers facility types, eligibility criteria, financial assistance options, quality of care standards, and alternatives to full-time nursing home placement.
Building
