Cuyuna Regional Medical Center in Crosby, MN
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320 East Main Street, Crosby, MN 56441
For more information about senior living options: (844) 490-3973
The staff were absolutely wonderful and the patient felt well treated. The fishing hook removal and tetanus shot were fast and efficient—about 30 minutes total. From start to finish, the staff were nice, pleasant, and professional. The medical team earned five stars for supporting the delivery of their son. The ER experience was amazing, with five-star care. The hospital and clinic are clean and welcoming, with excellent food and coffee. The Brainerd Lakes Area facility is highly regarded, with friendly, professional nurses and doctors who engage to find answers. The care team were angels and made the patient feel comfortable and confident.
They report being billed $680 a month after an ER visit for bandaids and a quick check, with no insurance on file initially. They say a month later they received a new bill of $1,520.50 after providing insurance information, and were told nothing could be done. They describe the total bill as representing a month’s wages, making the care unaffordable and prompting them not to return. They characterize CRMC’s billing as an absolute nightmare with incorrect coding, months of back-and-forth, and calls to collect after errors. They claim some charges are excessive, such as $3,600 for a brief ear infection visit, implying price gouging. They report rude and unprofessional ER staff, including a nurse described as very unhelpful and mean. They allege third-party billing complicates payments for FSAs/HSAs and creates extra hassle. They say certain clinicians ignored symptoms or lacked compassion, preferring to dismiss the patient rather than provide care. They warn that new patient visits can be charged at high rates (e.g., $650+), advising others to avoid the facility.This community is best suited for families who want a locally focused hospital experience with deeply caring staff and strong outcomes in obstetrics, orthopedics, and general surgery. The narratives converge on a facility that can deliver high-quality, hands-on care when emergencies arise and when pre- and post-operative coordination matters. Several reviewers travel from outside Crosby for specific teams or procedures, underscoring CRMC’s appeal to those who prize continuity of care, responsive nursing, and a culture that visibly values patient contact and bedside manner.
Those who may want to consider alternatives are primarily cost-conscious or numerically discouraged by billing complexity. A substantial thread in the reviews centers on high and opaque charges, surprises in billing, and the involvement of third-party billers. For families who cannot tolerate patchy pricing clarity or who need predictable, straightforward pricing, other providers, especially larger systems with clearer billing workflows, may be preferable. Likewise, if same-day appointments and consistently timely access to a PCP or urgent care are non-negotiables, some reviewers report limited availability and long waits, suggesting alternatives with broader urgent-care footprints could fit better.
The strongest pros at CRMC offset many concerns for those who can navigate cost questions. Reviewers repeatedly praise the hospital’s compassionate staff, from ER teams to nurses, surgeons, and maternity care specialists. The OB and surgical teams, frequently highlighted by new mothers and post-operative patients, deliver attentive, patient-centered care with thorough explanations and a sense of partnership. The facility itself earns compliments for its clean, modern, welcoming atmosphere, and the ability to coordinate across clinics and departments, an important advantage for families managing multiple health needs. In moments of crisis, the hospital’s teamwork and clear communication shine, with several accounts of life-saving interventions handled with professionalism and empathy.
But the main drawbacks cannot be ignored. Billing appears as a recurring, corrosive concern, charges described as excessive, disputed, or inadequately explained, with some patients feeling billed for services that did not align with the care received. On the operational side, there are reports of inconsistent wait times and uneven experiences in the ER, including interactions that feel rushed or insufficiently compassionate. Parking and parking lot crowding emerge as practical annoyances, and a few reviews recount appointments that were delayed or canceled with little notice. Taken together, these factors erode value for families who must balance budgets and time, particularly when care needs are ongoing or urgent.
To make CRMC work as a solid decision, focus on the institution’s undeniable strengths while mitigating the downsides with a proactive plan. For families pursuing surgical or obstetric care, the quality of clinicians and the level of bedside care are compelling reasons to choose CRMC, provided one pre-negotiates pricing, seeks itemized estimates, and engages a patient advocate or billing specialist early in the process. When possible, book with highly regarded providers (for example, OB teams or orthopedic specialists with consistently strong patient feedback) and lean into the hospital’s strengths in care coordination. This approach helps ensure that the care experience remains humane and efficient, even as billing questions are resolved behind the scenes.
In the end, CRMC Crosby stands out as a practical, capable option for families who value real-world kindness, clear clinician communication, and strong outcomes in maternity and surgical care. Its most credible drawback, billing friction and some scheduling variability, demands vigilance and a willingness to push for clarity. If cost transparency and guaranteed urgent-access consistency are non-negotiables, exploring alternatives is prudent. If, instead, the priority is high-quality, compassionate care with a local team that treats patients like people, CRMC delivers with impressive credibility and sustained caregiver excellence.
69 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Brainerd-Crow Wing County Regional (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cuyuna Regional Medical Center in Crosby, MN is an assisted living community that specializes in memory care. Our goal is to provide a safe and comfortable living environment for individuals with memory issues.
Our community offers a variety of amenities to enhance the residents' quality of life. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for residents to enjoy nature, private bathrooms for each resident's convenience and privacy, restaurant-style dining options with delicious and nutritious meals served daily, a small library for reading and relaxation purposes, telephone access for communication with loved ones and medical staff as needed, transportation arrangement services for non-medical purposes such as shopping or social outings, transportation to doctors' appointments when necessary, access to our wellness center for health-related activities and therapy sessions, and Wi-Fi/ high-speed internet connectivity throughout the premises.
To ensure the well-being of our residents at all times, we provide comprehensive care services. This includes 24-hour call system availability for immediate assistance whenever needed. Our trained staff provides around-the-clock supervision to ensure the safety and security of our residents. We also offer assistance with activities of daily living such as bathing and dressing. For individuals with diabetes or special dietary needs, we offer personalized meal preparation and service according to their specific requirements. Medication management is available to ensure medication adherence and proper dosage administration. Our mental wellness program focuses on promoting cognitive function through engaging activities tailored specifically for those experiencing mild cognitive impairment or memory challenges.
In addition to these amenities and care services offered within our community confines ,we are conveniently located near various facilities that cater to the needs of our residents. There are cafes nearby where residents can enjoy coffee or spend time with friends. Several parks are in close proximity, providing opportunities for outdoor activities and relaxation. Pharmacies are conveniently located nearby for easy access to medications. Residents have several physicians in the area for their medical needs. Transportation options are readily available, making it convenient for residents to travel within the community or visit nearby places of interest. There are also places of worship and hospitals nearby, ensuring that residents have access to spiritual support and medical care when required.
At Cuyuna Regional Medical Center, we strive to create a supportive and engaging environment for our memory care residents by offering a wide range of amenities, personalized care services, and a convenient location near various facilities. We prioritize the well-being and satisfaction of our residents by striving to meet their physical, social, emotional, and cognitive needs in order to enhance their overall quality of life.
Cuyuna Regional Medical Center is located at 320 East Main Street, Crosby, MN 56441 in Crow Wing County, Minnesota
Cuyuna Regional Medical Center's comprehensive suite of features is designed to address the multifaceted needs of residents with dementia or Alzheimer's disease, promoting their dignity and quality of life. Assistance with dressing, bathing, and transfers ensures that individuals receive the physical support necessary for maintaining personal hygiene and mobility without feeling overwhelmed. Medication management helps to prevent errors and ensure adherence to prescribed regimens, a critical aspect of health maintenance in this population. Meal preparation and service cater to nutritional needs while accommodating dietary restrictions, fostering both physical health and social interaction during mealtimes. Activities of daily living assistance allows residents to engage in meaningful routines while receiving necessary help tailored to their cognitive abilities. Additionally, 24-hour supervision provides reassurance for families and safety for residents; integrated mental wellness programs address emotional aspects by offering therapeutic activities that stimulate cognitive function. Specialized memory care programming further enriches the environment by focusing on individualized approaches that adapt to varying stages of cognitive decline, including those with mild cognitive impairment, ultimately enhancing overall well-being among residents.
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