Lino Lakes Gw

Pros

• The staff at Gracewood is very kind and helpful.
• Residents are treated with compassion during their stay.
• The transition process for new residents is being acknowledged and understood.
• The staff is committed to providing care, even when they are busy.
• There is a concern for the emotional well-being of residents, highlighting the importance of personal connections.

Cons

• The staff should identify themselves each time they enter the room, as new residents struggle to remember names.
• Name tags are difficult to read, making it hard for residents to recognize staff members.
• Staff do not go on rounds as frequently as expected, leaving Doug without adequate check-ins.
• When family members are not present, staff rarely come into Doug's room.
• Doug's call light is too short and placed far away from him, limiting his ability to get assistance when needed.
• There have been mixed messages regarding medication policies, leading to confusion about what is allowed.
• The decision for Doug to see the house doctor instead of his own physician has raised concerns about continuity of care.
• Doug is experiencing sadness due to the transition and feels that staff do not spend enough quality time with him.
• Although the staff seem busy, there is a perceived lack of personal interaction and emotional support for Doug during this difficult time.

Review

At Gracewood, the overall experience has been positive; however, there are several areas of improvement that could significantly enhance the care and comfort provided to residents, particularly for newcomers. One primary concern expressed by family members is the need for staff to consistently identify themselves when entering a resident's room. For individuals like Doug, who are new to the facility, remembering names can be a challenge amidst their transition. The importance of personal connection and recognition cannot be understated in creating a welcoming atmosphere. Name tags can sometimes be difficult to read, making verbal introductions even more crucial. By taking an extra moment to interact with residents upon entering their space, staff can foster a sense of familiarity and trust that is essential for emotional well-being.

Despite the challenges with name recognition, it is evident that the staff at Gracewood displays kindness and a helpful attitude towards residents. However, there seems to be some inconsistency regarding how often staff conduct rounds throughout the day. Family members have observed that Doug requires more frequent check-ins than he currently receives. When visiting him, it is rare for them to see staff members come into his room unless they are specifically called for assistance. This lack of visibility may lead to feelings of isolation among residents who may already be struggling with significant life changes.

Furthermore, concerns about accessibility have also been raised regarding Doug's call light system. It was noted that the call light is positioned at a distance from him and is difficult for him to reach on his own. This poses an additional hurdle for Doug when he requires assistance or feels unwell but needs help from staff members promptly. Relocating these call lights closer would enhance safety and provide peace of mind not just for residents but also their families who worry about their loved ones’ well-being while alone.

Compounding these issues are mixed messages conveyed by the staff regarding medications brought in from home. Initially told that bringing in medications was acceptable, then informed otherwise only to later receive contradictory instruction creates confusion and frustration among family members seeking clarity about care protocols. Such inconsistent communication can jeopardize trust between families and facility management, especially when dealing with essential aspects like medication regimes.

Additionally, concerns arise from the decision-making process surrounding Doug’s medical care—particularly concerning which doctor will oversee his treatment during this transitional phase. The shift from consulting with his personal doctor to seeing a house doctor raises apprehensions about continuity in care since this new physician may not have prior knowledge of Doug's medical history or mental health struggles such as depression. As he adjusts to life at Gracewood—an undeniably significant change—it’s vital that all healthcare providers involved show awareness of his background so they can offer tailored support during this critical time.

Amidst these ongoing adjustments and challenges related to personalized care, it remains clear that there's an opportunity for Gracewood's dedicated staff to engage more deeply with residents like Doug on an emotional level as well as medical one. Taking just a few moments each day for meaningful interactions—whether through light conversations or simple gestures like hugs—could substantially improve morale for those feeling lost or uncertain in their new environment. While it’s acknowledged that staff members are busy attending multiple responsibilities across the facility, dedicating small amounts of time towards genuinely connecting with each resident could yield tremendous benefits both emotionally and psychologically as they navigate through new chapters in their lives.

In conclusion, while experiences at Gracewood reflect commendable qualities such as kindness and helpfulness among its employees, enhancing communication practices around identification processes along with frequency of engagement could make significant strides toward making residents feel at home sooner rather than later. Addressing logistical concerns regarding medication policies alongside improving access capabilities ensures both physical safety alongside positive emotional outreach amongst lower-staffing ratios ultimately leads not merely towards better living conditions overall—but toward restoring dignity during transitions characterized by uncertainty amid newfound independence away from familiar settings.

Cafes

• Caribou Coffee (0.2 miles)
• Starbucks (7.8 miles)
• Starbucks (8.5 miles)
• Starbucks (9.1 miles)

Transportation

• Lino Air Park (1.3 miles)
• Enterprise Rent-A-Car (9.2 miles)

Parks

• Lexington Athletic Complex (2.5 miles)
• Ham Lake City Park (7.2 miles)
• Red Pine Park (7.3 miles)
• Snail Lake Regional Park (8.2 miles)
• Bear Park (8.9 miles)

Restaurants

• Wendy's (2.8 miles)
• Kelly's Korner (3 miles)
• Arby's (3.1 miles)
• Burger King (3.4 miles)
• McDonald's (4.1 miles)
• Boulevard Bar & Grille (4.7 miles)
• Blue Heron Grill (4.8 miles)

Pharmacies

• Fairview Pharmacy Services (4.7 miles)
• Walgreens (6.1 miles)
• Walgreens (6.3 miles)
• Walgreens (7.2 miles)
• CVS Pharmacy (7.5 miles)
• Walgreens (7.7 miles)
• Walgreens (7.9 miles)

Physicians

• Fairview Clinics (4.7 miles)
• Health Partners HUGO Clinic (4.7 miles)
• Northeast Eye Care Of Hugo (4.7 miles)
• Associated Eye Care Lt (5 miles)
• Oakdale OBGYN (6.2 miles)
• Multicare Associates (6.2 miles)
• Suburban Imaging (6.2 miles)

Places of Worship

• North Heights Lutheran Church (8.1 miles)
• St Mary of the Lake Church (8.3 miles)
• Shepherd of the Hills Lutheran Church (8.7 miles)
• Open Range Cowboy Church (9.4 miles)

Theaters

• AMC Coon Rapids 16 (8.6 miles)

Hospitals

• Unity Hospital (9 miles)