Caledonia Care Agency

Pros

• The visit to Caledonia Care and Rehab Buck provided an opportunity for family members to connect with their loved ones.
• The co-worker demonstrated care and support by visiting his mother-in-law and promising to find her alternate arrangements.
• The facility allows visitors to see their family members, which highlights the importance of maintaining connections despite challenges.
• The experience served as a wake-up call for family members to explore better options for their loved ones in care facilities.

Cons

• The facility lacks communication with families and provides no assistance with insurance coverage.
• Staff members were unresponsive, leaving visitors without guidance or support.
• The cleanliness of the corridors and overall building condition was poor.
• Residents appeared unhappy and gloomy, indicating a lack of care and attention.
• The quality of food served was low, and the utensils were not clean.
• There was insufficient nursing staff available to assist patients effectively.
• The environment felt lifeless and unwelcoming, failing to resemble a home-like atmosphere.

Review

The reviews regarding Caledonia Care and Rehab highlight a deep concern over the treatment and conditions experienced within the facility, sparking significant alarm for anyone considering placing a loved one there. Both accounts detail a distressing lack of communication, inadequate staffing, and overall neglect. The sentiments echo a profound dissatisfaction with not only the management of the facility but also with the quality of care provided to its residents.

One striking aspect mentioned in both reviews is the absence of effective communication between staff and family members. Concerned relatives expressed frustration about being unable to reach out to or receive updates on their loved ones’ wellbeing. This lack of outreach raises serious questions about transparency and accountability, crucial elements in any caregiving environment. For family members seeking assurance about their loved ones' health and safety, this silence can feel threatening and invasive.

Moreover, issues surrounding insurance assistance further complicate matters for families trying to navigate placement in care facilities. The reviews voiced discontent over what appeared to be a lack of help from staff regarding insurance coverage, casting doubt on whether caregivers are equipped or willing to support families through bureaucratic challenges during an already difficult time. The impression left is that once you hand over your money, your concerns fall on deaf ears.

Physical conditions within Caledonia Care and Rehab have also been subject to criticism. Observations noted unsanitary facilities, untidy corridors, and poorly maintained common areas which contribute significantly to an uninviting atmosphere. Visitors noted that these environmental factors did not reflect a nurturing or safe space for vulnerable individuals who depend heavily on their surroundings for comfort and care. Instead of feeling like home, the facility felt more like an institution marked by neglect.

Further compounding these issues was a reported shortage of staff presence at critical times; reviewers noted that they found no one available at reception upon arrival—creating barriers between families trying to reconnect with their loved ones. Comments made by residents pointed toward dissatisfaction with both the behavior of staff members as well as low standards in food service – indicating that even basic needs were not being met consistently.

During visits characterized by gloominess among residents—many appearing dejected—the clear consensus from those who experienced Caledonia Care firsthand was one of disappointment and concern for those living there. With no vibrant community atmosphere present nor adequate arrangements seemingly in place for resident safety and needs, it became evident that many individuals were yearning for an escape rather than feeling settled or comforted in their new location.

Ultimately, both reviewers firmly advocate against choosing Caledonia Care and Rehab as a place for loved ones requiring care. Their collective observations paint a troubling picture where miscommunication reigns supreme alongside inadequate staffing levels and poor living conditions—a trifecta that creates a perilous environment for elderly individuals entrusting their wellbeing into such institutions. It’s clear from these testimonials that potential clients should pursue alternative options when seeking quality care for themselves or someone they love.

Parks

• Caledonia Area Community Playground (0.1 miles)
• Beaver Creek Valley State Park (2.9 miles)
• Spring Grove City Park (9.4 miles)
• Hokah City Park (10.8 miles)
• Houska Park (16.4 miles)
• Rotary Park (17 miles)

Places of Worship

• St Johns Lutheran Parsonage (0.2 miles)
• Wilmington Lutheran Church (0.3 miles)
• Immanuel Lutheran Church (0.3 miles)
• St Mary's Catholic Church (0.5 miles)
• United Methodist Chr Pastor's (1 miles)
• Faith Lutheran of Blackhammer (8.5 miles)
• Trinity Lutheran Church (8.8 miles)

Restaurants

• Elsie's (0.3 miles)
• Caledonia Bakery (0.3 miles)
• Subway (0.4 miles)
• Good Times Restaurant Pizza & Bar (0.9 miles)
• Back 40 Supper Club (1.7 miles)
• Au Bon Canard Foie Gras (3.7 miles)
• Little Miami (6.9 miles)

Transportation

• Prairie Ridge Taxidermy (0.5 miles)
• Houston County Airport (CHU) (2.8 miles)
• Peterson Big Game Taxidermy (9.3 miles)

Pharmacies

• Sterling Pharmacy (0.5 miles)
• Good Neighbor Pharmacy (0.5 miles)
• Sterling Pharmacy (9 miles)
• Good Neighbor Pharmacy (16.2 miles)
• Sterling Drug #29 (16.2 miles)
• Sterling La Crescent (16.2 miles)
• Gundersen Pharmacy La Crosse East Building (16.5 miles)

Cafes

• Jo s Coffee House (8.6 miles)
• Ivy Grove Cafe (8.9 miles)
• Barista's Coffee House (9.4 miles)
• Moka (16.4 miles)

Physicians

• Gundersen Spring Grove Clinic (8.7 miles)
• Gundersen Lutheran Ped's (16.3 miles)
• Joseph Vandenberg MD (16.4 miles)
• Erik A Gundersen (16.4 miles)
• Gundersen Pharmacy La Crosse Clinic (16.4 miles)
• Gundersen Lutheran Physical Medicine & Rehabilitation La Crosse (16.4 miles)
• Gundersen Lutheran - Gordon L Johnson MD (16.4 miles)

Theaters

• Spring Grove Cinema (9 miles)
• Marcus La Crosse Cinema (16.7 miles)

Hospitals

• La Crescent Health Care Center (15.9 miles)
• Gundersen Morgue (16.3 miles)
• Gundersen Health System - Labor & Delivery (16.4 miles)
• Gundersen Lutheran Medical Center (16.4 miles)
• Lutheran Hospital-La Crosse (16.4 miles)
• Gundersen Lutheran Hospital (16.4 miles)
• Gundersen Health System- Hospice (16.4 miles)