The Lodge On Summit Oaks

Pros

• "The staff were so competent and compassionate - it felt just like home."
• "The Lodge has shown my mother wonderful care since she admitted months ago."
• "She is so happy with the nurses and gets wonderful care."
• "I have nothing but great things to say about the Lodge at Summit Oaks in Burnsville."
• "Mom is well cared for and well treated by the entire staff."

Cons

• Patients have no activities, outings, or entertainment.
• Food ranges from boxed meals, to whatever aides and nurses make.
• Personal cares lack, the house is not clean.
• Staff is undertrained and clients have had items stolen, and money missing.
• When concerns were raised, staff and clients were kicked out, fired, or had the cops called on them.
• Doctors orders are not followed or handled appropriately.
• The Lodge is not a good place to put someone you love; the care for their loved one was not satisfactory.
• Issues brought up by residents are not always easily solved by staff.
• The nurse's constant knocking on the door interrupted a resident's movie viewing experience.

Review

The Lodge at Summit Oaks, located in Burnsville, has received a mix of reviews from individuals who have had experiences with their services. While some have expressed concerns about the lack of activities, outings, and entertainment for patients, as well as issues with food quality and personal care, others have praised the facility for its excellent care and compassionate staff.

One reviewer who works for an outside company and visits patients at The Lodge had a negative experience. According to them, patients lacked activities and entertainment, while the food provided ranged from boxed meals to homemade dishes made by aides and nurses. Additionally, they mentioned that personal care services were lacking and the facility was not clean. The staff was also described as undertrained, with instances of items being stolen and money going missing. Furthermore, individuals who raised concerns were allegedly faced with repercussions such as being kicked out or having the cops called on them.

On the other hand, another reviewer had a completely different experience. They spoke highly of the excellent care and service their father received at The Lodge. They found the staff to be competent and compassionate, creating an atmosphere that felt just like home. This individual expressed gratitude towards the facility for providing their father with top-notch care.

A third reviewer shared a positive outlook regarding their mother's experience at The Lodge. According to them, their mother was receiving wonderful care from attentive nurses who were responsive to any concerns raised. Although occasional issues arose during her stay, they were typically resolved easily through communication with the staff. One instance mentioned involved a nurse repeatedly knocking on the door while the patient was watching a movie; however, it was considered a minor issue overall.

In yet another review, someone expressed nothing but praise for The Lodge at Summit Oaks. Their mother had been a resident there for two years and received exceptional care according to this reviewer. Visiting almost daily, they observed that their mother was well-treated by the entire staff who provided prompt food service and took the time to sit and visit with the residents. The reviewer highly recommended The Lodge, stating that their family would be lost without them, and encouraged others in search of care for their loved ones to consider this facility.

In summary, opinions about The Lodge at Summit Oaks are diverse. While some reviews mentioned concerns about various aspects such as activities, food quality, cleanliness, and staff training, others expressed satisfaction with the care received and highlighted the compassionate nature of the staff. It is essential for individuals considering this facility to thoroughly research and evaluate it based on their specific needs and preferences before making any decisions.

Pharmacies

• Walgreens (0.4 miles)
• Lunds & Byerlys Burnsville (0.9 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• Allina Health Minneapolis Heart Institute – Apple Valley (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Physicians

• Southdale Pediatrics (1 miles)
• Fairview Ridges Specialty Care Center (1.1 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (1.2 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (1.2 miles)
• Nystrom & Associates (2 miles)
• Twin Cities Orthopedics Burnsville (2 miles)
• Eisenstadt Allergy & Asthma (3.6 miles)

Hospitals

• Fairview Ridges Hospital (1.1 miles)
• Apple Valley Medical Clinic (2.2 miles)

Parks

• Keller Park (1.2 miles)
• Lac Lavon Park (1.5 miles)
• Greenhaven Park (2.1 miles)
• Foxborough Park (2.9 miles)
• Lebanon Hills Regional Park (6.3 miles)
• Pine Knoll Park (7.4 miles)
• Cleary Lake Regional Park (7.5 miles)

Restaurants

• Taco Bell (1.3 miles)
• Burger King (1.3 miles)
• The Original Pancake House (1.4 miles)
• McDonald's (1.4 miles)
• Raising Cane's Chicken Fingers (1.8 miles)
• Chipotle Mexican Grill (1.8 miles)
• Chick-Fil-A (2.1 miles)

Cafes

• Starbucks (1.7 miles)
• Panera Bread (1.8 miles)
• Panera Bread (2 miles)
• Starbucks (2.1 miles)
• Caribou Coffee (2.5 miles)
• Caribou Coffee (2.8 miles)
• Starbucks (4.2 miles)

Theaters

• Jj’s Theatre & Draft House (2.6 miles)
• Emagine Eagan (4.1 miles)

Transportation

• Airlake Airport LVN (7.8 miles)