13420 Commonwealth Drive, Burnsville, MN 55337
For more information about senior living options: (844) 490-3973
The collection of experiences at this Fairview system reveals a health network that can feel like two different organizations in one. On the bright side, many patients describe warm, welcoming teams, clean and easy-to-navigate facilities, and a consistent sense that the people there genuinely want to help. The lobby often feels inviting, with an information desk front and center, a small coffee shop, and a pharmacy nearby. Patients frequently compliment the imaging and diagnostic departments for their efficiency, modern equipment, and thoughtful touches like open, airy MRI suites and even tours before procedures to ease anxiety. In several visits, the staff's friendliness and competence left a lasting impression, from the moment of check-in to the radiology suite and beyond.
Several reviews highlight the everyday excellence of the staff and the patient experience. The imaging center is repeatedly praised as excellent, with quick turnaround times and a smooth process from ultrasound to CT scans. A prenatal ultrasound with a sonographer named Marney is described as particularly positive, with Marney's bubbly and engaging approach turning what could be a routine procedure into a joyful experience. The care continued into the surgical sphere as well: a tonsillectomy and adenoidectomy case with Dr. Zieski was accompanied by compassionate pre-op nurses, a reassuring anesthesiologist, and a post-op nurse, Lori, who provided steady support through a stressful recovery. The overall sense in many of these accounts is that when care goes well, patients feel treated with warmth, respect, and dignity.
Beyond individual departments, there are several consistently favorable notes about the facility's infrastructure and safety measures. One reviewer praised the imaging department for being excellent, and another mentioned the facility's clean, well-kept environment with solid COVID precautions. A particular comment about the heart clinic captured a broader theme: even in settings that are not always easy to navigate, patients can still feel respected and supported. The open, bright MRI environment - described as more comfortable than a traditional tube - emerges as a notable highlight, reinforcing the sense that this system is investing in patient comfort alongside clinical capability.
Yet the narrative is not uniformly positive. A number of reviews recount frustrating administrative hurdles that hinder a smooth patient journey. A morning check-in experience described as extremely rude stands out as a stark contrast to the otherwise friendly atmosphere. Comments about being "on hold" for long periods to reach a triage nurse or to confirm whether a family member's name appeared on an authorized caller list point to gaps in communication and access. In one particularly difficult case, a family dealing with a loved one's chemotherapy found themselves caught in a delay-and-delay scenario, where the inability to locate the right person on a patient list or to verify authorization added unnecessary stress during an already anxious time. These episodes underscore the real-world impact of administrative bottlenecks on patient trust and comfort.
Other reviews hint at broader organizational pain points and comparisons to neighboring facilities. A commenter laments the impact of a transition from Healtheast to Fairview, describing it as a disruption that diminished a previously strong reputation. There's also a sense of frustration with wayfinding and staff coverage in some areas, as well as occasional gaps inCovid screening processes. One reviewer even contrasts the experience with a different campus across the street, suggesting that not all locations are created equal, and implying that some campuses may deliver a more seamless patient experience than others within the same network.
Despite these challenges, there are vivid, concrete examples of care that stood out for their empathy and effectiveness. In the preoperative phase of surgery, the team's attention to patient comfort - nausea management, timely scheduling, and compassionate bedside care - made a meaningful difference. Postoperative care that included practical comfort measures like popsicles and supportive nursing care helped ease anxiety and hasten discharge, illustrating how small interventions can significantly influence a patient's perception of their entire care episode. For people navigating imaging and diagnostic needs, the general consensus remains that the core medical capabilities are strong, the facilities are modern, and the staff can be outstanding when everything aligns.
Taken together, the reviews depict a health system with substantial strengths and a few persistent pain points. The positive experiences - friendly staff, clean facilities, efficient imaging, and attentive postoperative care - show the potential for excellent patient care and a reassuring sense of compassion in difficult moments. The negative experiences - rude interactions, long hold times, and administrative missteps - serve as a reminder that operational realities can significantly color patients' overall impressions, even when clinical care is solid. For anyone planning a visit, this mix suggests a promising baseline of quality and care, with a prudent expectation to advocate for clear guidance, timely communication, and proactive engagement with staff to navigate the parts of the process that can occasionally falter.
Royal Health III is an assisted living community located in Burnsville, MN. The community offers a range of amenities to ensure the comfort and convenience of its residents. The dining room provides delicious meals to be enjoyed in a social setting. The community is fully furnished, eliminating the need for residents to bring their own furniture. A beautiful garden allows residents to enjoy outdoor space and nature. Housekeeping services are provided, ensuring that each resident's living space remains clean and tidy.
To assist with the move-in process, Royal Health III offers move-in coordination services. This can help ease any stress or concerns associated with transitioning into a new living environment. Telephone and Wi-Fi/high-speed internet are available to keep residents connected with loved ones and the outside world.
The care services at Royal Health III cater to the individual needs of each resident. Assistance with everyday activities such as bathing, dressing, and transfers is provided by trained staff members. Coordination with healthcare providers ensures that residents receive necessary medical attention when needed. Specific dietary requirements, including diabetic diets and special dietary restrictions, are accommodated during meal preparation and service.
Transportation arrangements are made for medical appointments, ensuring that residents have convenient access to healthcare facilities. Scheduled daily activities provide opportunities for socialization and engagement with fellow residents.
In addition to the amenities offered within the community, Royal Health III benefits from its close proximity to various establishments in Burnsville. Residents have quick access to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.
Overall, Royal Health III provides a comprehensive assisted living experience that prioritizes the comfort and well-being of its residents while offering convenient amenities and a supportive environment in Burnsville, MN.
Royal Health III is located at 13420 Commonwealth Drive, Burnsville, MN 55337 in Scott County, Minnesota
Regent at Burnsville
Burnsville, MN
Friendly, attentive staff; spacious apartments; and pleasant walking paths around Earley Lake with engaging activities.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.