Royal Health III

13420 Commonwealth Drive, Burnsville, MN 55337

For more information about senior living options: (844) 490-3973

4.1 from 29 reviews
5 stars
22
4 stars
0
3 stars
1
2 stars
0
1 stars
6

Assisted Living

Overall Review of Royal Health III

Pros

  • pro The staff are friendly and helpful.
  • pro The facility is very clean and easy to navigate.
  • pro The doctors met there have been amazing.
  • pro This clinic is highly recommended.
  • pro The lobby is cozy with an information desk, elevators, a coffee caf?, and a pharmacy.
  • pro The imaging department is excellent, and the MRI machine is open and bright.
  • pro Tours are offered before procedures to help patients feel at ease.
  • pro Front desk staff are helpful and have a great attitude.
  • pro The cardiac rehabilitation center consistently provides five-star service.
  • pro Pre-op nurses are compassionate and thorough, and post-op care is outstanding.

Cons

  • pro The check-in staff member was extremely rude and insinuated the reviewer should find another job.
  • pro The triage nurse was incompetent, couldn't locate the patient's name, and failed to help with pain relief.
  • pro Healtheast was ruined by Fairview, described as an unfortunate outcome.
  • pro There was no staff presence inside the building to ask for directions, and no Covid screenings were performed.
  • pro The on-hold time of 11 minutes due to higher-than-normal call volumes was unacceptable.
  • pro The reviewer calls Fairview "a joke of an establishment" and advises avoiding anything tied to it.

Review

The collection of experiences at this Fairview system reveals a health network that can feel like two different organizations in one. On the bright side, many patients describe warm, welcoming teams, clean and easy-to-navigate facilities, and a consistent sense that the people there genuinely want to help. The lobby often feels inviting, with an information desk front and center, a small coffee shop, and a pharmacy nearby. Patients frequently compliment the imaging and diagnostic departments for their efficiency, modern equipment, and thoughtful touches like open, airy MRI suites and even tours before procedures to ease anxiety. In several visits, the staff's friendliness and competence left a lasting impression, from the moment of check-in to the radiology suite and beyond.

Several reviews highlight the everyday excellence of the staff and the patient experience. The imaging center is repeatedly praised as excellent, with quick turnaround times and a smooth process from ultrasound to CT scans. A prenatal ultrasound with a sonographer named Marney is described as particularly positive, with Marney's bubbly and engaging approach turning what could be a routine procedure into a joyful experience. The care continued into the surgical sphere as well: a tonsillectomy and adenoidectomy case with Dr. Zieski was accompanied by compassionate pre-op nurses, a reassuring anesthesiologist, and a post-op nurse, Lori, who provided steady support through a stressful recovery. The overall sense in many of these accounts is that when care goes well, patients feel treated with warmth, respect, and dignity.

Beyond individual departments, there are several consistently favorable notes about the facility's infrastructure and safety measures. One reviewer praised the imaging department for being excellent, and another mentioned the facility's clean, well-kept environment with solid COVID precautions. A particular comment about the heart clinic captured a broader theme: even in settings that are not always easy to navigate, patients can still feel respected and supported. The open, bright MRI environment - described as more comfortable than a traditional tube - emerges as a notable highlight, reinforcing the sense that this system is investing in patient comfort alongside clinical capability.

Yet the narrative is not uniformly positive. A number of reviews recount frustrating administrative hurdles that hinder a smooth patient journey. A morning check-in experience described as extremely rude stands out as a stark contrast to the otherwise friendly atmosphere. Comments about being "on hold" for long periods to reach a triage nurse or to confirm whether a family member's name appeared on an authorized caller list point to gaps in communication and access. In one particularly difficult case, a family dealing with a loved one's chemotherapy found themselves caught in a delay-and-delay scenario, where the inability to locate the right person on a patient list or to verify authorization added unnecessary stress during an already anxious time. These episodes underscore the real-world impact of administrative bottlenecks on patient trust and comfort.

Other reviews hint at broader organizational pain points and comparisons to neighboring facilities. A commenter laments the impact of a transition from Healtheast to Fairview, describing it as a disruption that diminished a previously strong reputation. There's also a sense of frustration with wayfinding and staff coverage in some areas, as well as occasional gaps inCovid screening processes. One reviewer even contrasts the experience with a different campus across the street, suggesting that not all locations are created equal, and implying that some campuses may deliver a more seamless patient experience than others within the same network.

Despite these challenges, there are vivid, concrete examples of care that stood out for their empathy and effectiveness. In the preoperative phase of surgery, the team's attention to patient comfort - nausea management, timely scheduling, and compassionate bedside care - made a meaningful difference. Postoperative care that included practical comfort measures like popsicles and supportive nursing care helped ease anxiety and hasten discharge, illustrating how small interventions can significantly influence a patient's perception of their entire care episode. For people navigating imaging and diagnostic needs, the general consensus remains that the core medical capabilities are strong, the facilities are modern, and the staff can be outstanding when everything aligns.

Taken together, the reviews depict a health system with substantial strengths and a few persistent pain points. The positive experiences - friendly staff, clean facilities, efficient imaging, and attentive postoperative care - show the potential for excellent patient care and a reassuring sense of compassion in difficult moments. The negative experiences - rude interactions, long hold times, and administrative missteps - serve as a reminder that operational realities can significantly color patients' overall impressions, even when clinical care is solid. For anyone planning a visit, this mix suggests a promising baseline of quality and care, with a prudent expectation to advocate for clear guidance, timely communication, and proactive engagement with staff to navigate the parts of the process that can occasionally falter.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (8 miles away) Minneapolis-St Paul International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Royal Health III is an assisted living community located in Burnsville, MN. The community offers a range of amenities to ensure the comfort and convenience of its residents. The dining room provides delicious meals to be enjoyed in a social setting. The community is fully furnished, eliminating the need for residents to bring their own furniture. A beautiful garden allows residents to enjoy outdoor space and nature. Housekeeping services are provided, ensuring that each resident's living space remains clean and tidy.

To assist with the move-in process, Royal Health III offers move-in coordination services. This can help ease any stress or concerns associated with transitioning into a new living environment. Telephone and Wi-Fi/high-speed internet are available to keep residents connected with loved ones and the outside world.

The care services at Royal Health III cater to the individual needs of each resident. Assistance with everyday activities such as bathing, dressing, and transfers is provided by trained staff members. Coordination with healthcare providers ensures that residents receive necessary medical attention when needed. Specific dietary requirements, including diabetic diets and special dietary restrictions, are accommodated during meal preparation and service.

Transportation arrangements are made for medical appointments, ensuring that residents have convenient access to healthcare facilities. Scheduled daily activities provide opportunities for socialization and engagement with fellow residents.

In addition to the amenities offered within the community, Royal Health III benefits from its close proximity to various establishments in Burnsville. Residents have quick access to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.

Overall, Royal Health III provides a comprehensive assisted living experience that prioritizes the comfort and well-being of its residents while offering convenient amenities and a supportive environment in Burnsville, MN.

Nearby Places of Interest

Physicians

  • Southdale Pediatrics (1.1 miles)
  • Park Nicollet Clinic and Specialty Center Burnsville (1.4 miles)
  • Fairview Ridges Specialty Care Center Park Nicollet Obgyn (1.4 miles)
  • Fairview Ridges Specialty Care Center (1.4 miles)
  • Twin Cities Orthopedics Burnsville (2 miles)
  • Nystrom & Associates (2.7 miles)
  • Sstar-Sports Specific Training & Rehab (3.3 miles)

Hospitals

  • Fairview Ridges Hospital (1.3 miles)
  • Apple Valley Medical Clinic (2.8 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.7 miles)
  • Lunds & Byerlys Burnsville (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)
  • Allina Health Minneapolis Heart Institute – Apple Valley (2.7 miles)
  • Walgreens (2.8 miles)

Cafes

  • Caribou Coffee (1.5 miles)
  • Panera Bread (2.1 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.8 miles)
  • Caribou Coffee (2.9 miles)
  • Starbucks (3.1 miles)

Restaurants

  • Taco Bell (1.7 miles)
  • Burger King (1.7 miles)
  • McDonald's (1.7 miles)
  • The Original Pancake House (1.9 miles)
  • Denny's (1.9 miles)
  • Chipotle Mexican Grill (2 miles)
  • JL Beers (2.2 miles)

Parks

  • Keller Park (2.5 miles)
  • Lac Lavon Park (2.9 miles)
  • Greenhaven Park (3.1 miles)
  • Foxborough Park (4.1 miles)
  • Lebanon Hills Regional Park (5.7 miles)
  • Central Park (6.7 miles)

Theaters

  • Emagine Eagan (3 miles)
  • Jj’s Theatre & Draft House (3.5 miles)

Transportation

  • Mall of America LRT Station (6.5 miles)

Frequently Asked Questions

Where is Royal Health III?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.