Residents and visitors repeatedly describe the staff as friendly and helpful.
Many reviewers highlight staff who feel present, warm, and easy to work with, from check-in through clinical visits. Several also call out specific professionals and note clear explanations and reassuring support during procedures. A recurring contrast in the reviews is that when something goes wrong, the experience can shift sharply, but the overall pattern is still positive toward staff behavior.
common3 reviews mention this
Clean spaces and easy navigation
Reviewers frequently mention the facility feels clean and easy to navigate.
At least a few reviewers specifically comment on cleanliness and a layout that is straightforward to get around. One reviewer describes the lobby as cozy and easy to find things upon entering, while another praises COVID precautions along with a clean experience. Together, these themes point to a well-kept environment and service flow that reduces confusion during appointments.
common2 reviews mention this
Access is convenient for visits
Multiple reviews mention quick, convenient access and scheduling.
Some reviewers describe the visit process as easy, including parking and getting checked in smoothly. Another reviewer notes they were seen soon after arriving, reinforcing that appointments can run with minimal delay. For day-to-day visits, the surrounding area also includes nearby hospitals and clinics within a couple miles.
caveat3 reviews mention this
Communication and check-in can break down
Some reviewers report rude check-in and long waits when contacting staff.
A few reviews raise concerns about front-desk behavior and friction getting help on the phone. One reviewer describes extended hold times and trouble reaching the right person for urgent needs, while another recounts difficulty locating the correct office and missing COVID screening at the time of their appointment. These complaints focus less on the care itself and more on the responsiveness and routing that families experience during stressful moments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
5 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (8 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Southdale Pediatrics (1.1 miles)
Park Nicollet Clinic and Specialty Center Burnsville (1.4 miles)
Fairview Ridges Specialty Care Center Park Nicollet Obgyn (1.4 miles)
Fairview Ridges Specialty Care Center (1.4 miles)
Twin Cities Orthopedics Burnsville (2 miles)
Nystrom & Associates (2.7 miles)
Sstar-Sports Specific Training & Rehab (3.3 miles)
Hospitals
Fairview Ridges Hospital (1.3 miles)
Apple Valley Medical Clinic (2.8 miles)
Pharmacies
CVS Pharmacy (1.4 miles)
Walgreens (1.7 miles)
Lunds & Byerlys Burnsville (1.8 miles)
Walgreens (2 miles)
Walgreens (2.1 miles)
Allina Health Minneapolis Heart Institute ā Apple Valley (2.7 miles)
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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