401 Harold Drive, Burnsville, MN 55337
For more information about senior living options: (844) 490-3973
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Everyone was very nice. They made it a home setting. Great job Two Caring Hands. Thanks again to the great team work.
They claim the staff are relatives of the owners or do not speak enough English to have a conversation. They say the house constantly ran out of food. They allege a resident pulled a knife on an employee and started a small fire. They report an employee injured their mother during a lift, breaking her wheelchair and a shelf of dolls. They accuse nurses of overmedicating residents, resulting in the reviewer's mother appearing incoherent and ending up hospitalized. They say transfers require waiting for the sisters or their husbands to come to the house.Nervana's Caring Hands II in Burnsville is best suited for families seeking a very small, home-like setting for a loved one who mainly needs supervision, companionship, and help with daily living rather than ongoing licensed nursing care. The model here leans on a family-operated vibe, with ownership by sisters and relatives who live on site. For residents who are relatively stable, do not require routine professional medical management, and can tolerate a high degree of informal oversight, this can feel like a comfortable, intimate arrangement. It is not appropriate for anyone who needs consistent nursing supervision, complex medical management, or rigorous safety protocols. Families prioritizing licensed oversight and predictable care should consider alternatives.
Those who may want to consider alternatives include anyone with significant medical needs or a higher risk profile - frequent medical issues, cognitive impairment with wandering, aggressive behavior, or a history of medication errors. The Burnsville facility presents a landscape that lacks clear, professional nursing leadership and reliable medical documentation, according to several accounts. Prospective residents and families should favor facilities with certified nursing staff, structured care plans, transparent medication administration, and verifiable communication channels. In short, when medical risk is a primary concern, safer, more regulated options are a prudent choice.
The potential advantages here center on a home-like atmosphere and the perception of personal attention in a very small setting. A subset of reviews describes a warmth and accommodating tone, with staff willing to address basic daily living preferences and create a familiar, family-oriented environment. For families who value a cozy, intimate living space and can supervise day-to-day routines closely, these traits can feel meaningful. However, the strength of these pros is undermined by inconsistent staffing, uneven quality of care, and a pattern of communication gaps that undermine trust and reliability over time.
But the major drawbacks are pronounced and repeatedly documented. Several accounts allege that staff are relatives or bilingual challenges hinder clear communication, with language barriers complicating essential care. Reports of food shortages, unsafe handling during transfers, and a resident who threatened staff with a weapon point to safety and supervision gaps that raise red flags for any family. Severe incidents - ranging from a staff injury to a wheelchair damage, delayed medical responses, and even hospitalizations for infections or sepsis - illustrate a troubling trajectory in care quality. Additional concerns include alleged medication errors, lack of timely medical records, and a perception that night shifts operate with minimal oversight. The pattern of unresponsiveness from management, delayed communications, and use of untrained staff amplifies the risk.
Families contemplating this option should take decisive steps before committing. Demand a thorough, written care plan that names licensed professionals responsible for oversight, a clear medication administration protocol, and a dependable system for transferring to medical facilities. Request direct access to the administrator and a regular, structured channel for updates; insist on being able to review medical records and MARs, and verify the presence and availability of a registered nurse on site. Observe a shift firsthand, speak with multiple staff members, and talk to other families about their experiences. Check with the Minnesota Department of Health for license status and with the state long-term care ombudsman for any formal complaints. Establish a contract with explicit terms about overnight supervision, emergency procedures, and independent audits of care.
On balance, the weight of concerns in Nervana's Caring Hands II is heavy. The combination of safety incidents, questions about staffing and English-language communication, and inconsistent medical oversight suggests significant risk for residents with even moderate care needs. The few positive notes about a homey vibe and personal attention do not offset the core concerns about safety, documentation, and professional accountability. For most families, especially those with medically complex or high-risk loved ones, stronger, more regulated options offer greater peace of mind, clearer expectations, and formal protections. If a decision must be made to place here, it should be accompanied by rigorous oversight, explicit contractual guarantees, and unwavering readiness to reassess and relocate at the first sign of deterioration.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nervana's Caring Hands II, located in the charming city of Burnsville, MN, offers a warm and welcoming assisted living community designed to provide residents with both comfort and care. This beautifully maintained facility boasts an array of amenities tailored to enhance the quality of life for its residents. The inviting dining room serves delicious meals that cater to special dietary restrictions, ensuring that all nutritional needs are met.
Each living space is fully furnished, creating a homelike atmosphere that encourages personalization and comfort. Residents can enjoy the serene outdoor spaces and well-kept gardens, perfect for relaxation and socialization. Housekeeping services allow for a worry-free environment, while move-in coordination provides seamless transitions for new residents.
The community emphasizes holistic care with comprehensive services aimed at supporting daily living activities. Skilled staff members assist residents with bathing, dressing, transfers, medication management, and coordination with healthcare providers. Special attention is given to those with diabetes or other dietary needs through thoughtful meal preparation and transportation arrangements for medical appointments.
Nervana's Caring Hands II also prioritizes engagement through scheduled daily activities that promote social interaction and enrich lives. With modern conveniences such as Wi-Fi/high-speed internet and telephone access, residents can stay connected with family and friends.
Situated within a vibrant neighborhood, the community is surrounded by numerous cafes, parks, pharmacies, physician offices, restaurants, theaters, and hospitals – making it easy for residents to access essential services and enjoy local attractions.
At Nervana's Caring Hands II in Burnsville, MN, residents experience compassionate support in a nurturing environment where they can thrive socially and emotionally while receiving the assistance they need.
Nervana's Caring Hands II is located at 401 Harold Drive, Burnsville, MN 55337 in Scott County, Minnesota
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