Brookview Cottage

Pros

• The rooms are nice and clean, creating a comfortable living environment for the residents.
• The staff is friendly and skilled at their job, ensuring quality care for the residents.
• They are knowledgeable about outside programs that can enhance the residents' experiences.
• The house is situated in a quiet residential area, providing a peaceful setting for the residents.
• There is a large deck off the side of the house, allowing residents to enjoy outdoor activities and fresh air.
• The staff takes into consideration clients' preferences when cooking meals, ensuring they are satisfied with their food choices.

Cons

• The home is dirty and in need of proper cleaning.
• Caregivers are not wearing proper PPE, putting themselves and the patients at risk.
• Staff lacks training in important areas such as transfers, bed positioning, feeding, and bathing.
• Caregivers lack the basic skills of a Certified Nursing Assistant (CNA).
• The staff is only qualified for companion care or home health aid, not for more extensive medical needs.
• There is no full-time Registered Nurse (RN) on staff.
• Caregivers transfer their responsibilities to Hospice instead of providing adequate care.
• Activities for residents are non-existent.
• The living quarters are small and cramped.
• Staff members smoke outside and leave patients unsupervised.
• All patients receive the same meal regardless of their preferences or dietary needs.

Review

According to recent reviews, it seems that the state of cleanliness in this particular home leaves much to be desired. Multiple reviewers have mentioned that the home is dirty, which may be a cause for concern when it comes to maintaining a safe and healthy environment for the residents. Additionally, caregivers have been reported as not wearing proper personal protective equipment (PPE), which could potentially put the residents at risk for infections or other health issues.

Another issue raised by reviewers is the lack of training among the staff. It is mentioned that staff members are not trained in essential tasks such as transfers, bed positioning, feeding, or bathing, suggesting a lack of basic skills that one would expect from certified nursing assistants (CNAs). Reviewers have expressed frustration with the unprofessionalism and absence of adequate training among some caregivers, indicating that they may only be qualified for companion care at best or as home health aids.

It has also been noted that there is no registered nurse (RN) on staff full-time. This raises concerns about the level of medical oversight and expertise available to address any potential healthcare needs of the residents. The responsibility for certain tasks seems to be shifted to hospice instead of being handled by qualified individuals within the facility itself. Additionally, activities appear to be non-existent or severely lacking in variety and engagement.

Reviewers have highlighted the small living quarters as another drawback to this particular home. The limited space may impede residents' ability to move freely and comfortably within their living environment. Moreover, it has been brought up by reviewers that staff members are permitted to smoke outside while leaving patients unsupervised. This practice raises significant safety concerns, as vulnerable individuals may require constant supervision and support.

On a positive note, reviewers have acknowledged that the rooms within this home are nice and clean. They also mention that staff members are friendly and competent in their roles. Furthermore, it appears that there is awareness of outside programs and resources available for resident support. The home's location in a quiet residential setting with a large deck off the side of the house provides a peaceful and potentially enjoyable environment for residents.

Lastly, it has been mentioned that the staff cooks meals tailored to clients' preferences, which could contribute to a more satisfying dining experience. However, it is concerning that everyone receives the same meal, as different individuals may have specific dietary requirements or restrictions that need to be taken into consideration.

In conclusion, these reviews highlight several areas for improvement in this particular home. The cleanliness issues, lack of proper PPE usage by caregivers, insufficient training among staff members, absence of a full-time RN, inadequate activities provision, limited living quarters, smoking practices near unsupervised patients, and uniform meals are all concerns raised by reviewers. While there are positive aspects such as clean rooms, friendly staff members, outside program knowledge, and a pleasant residential setting with an expansive deck, it is important for the facility management to address these areas of improvement to ensure the well-being and safety of their residents.

Restaurants

• McDonald's (0.6 miles)
• Denny's (1.3 miles)
• McDonald's (1.4 miles)
• Wendy's (1.5 miles)
• Taco John's (1.5 miles)
• Sonic Drive-In (1.6 miles)
• JL Beers (1.7 miles)

Cafes

• Caribou Coffee (1.4 miles)
• Starbucks (1.7 miles)
• Panera Bread (2 miles)
• Caribou Coffee (2 miles)
• Caribou Coffee (3.4 miles)
• Starbucks (5.3 miles)
• Panera Bread (5.6 miles)

Physicians

• Twin Cities Orthopedics Burnsville (1.6 miles)
• Savage Family Eye Clinic (2.3 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (2.4 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (2.4 miles)
• Fairview Ridges Specialty Care Center (2.5 miles)
• Southdale Pediatrics (2.6 miles)
• Minnesota Eye Consultants (4.3 miles)

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• Lunds & Byerlys Burnsville (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.9 miles)

Hospitals

• Fairview Ridges Hospital (2.5 miles)
• Apple Valley Medical Clinic (5.7 miles)

Parks

• Greenhaven Park (3.1 miles)
• Keller Park (4.5 miles)
• Lac Lavon Park (4.6 miles)
• Hyland Lake Park Reserve (4.9 miles)
• Lakefront Park (6.1 miles)
• Foxborough Park (6.2 miles)
• Cleary Lake Regional Park (6.4 miles)

Theaters

• Emagine Eagan (5.6 miles)
• Jj’s Theatre & Draft House (6.2 miles)

Places of Worship

• St Michael Catholic Church (6.6 miles)

Transportation

• Mall of America LRT Station (7.2 miles)