Leelin Home Health Care, Inc.

Pros

• The staff are always friendly and helpful.
• Their caregiver Lisa is outstanding.

Cons

• The company won't pay employees enough.
• They don't pay mileage.
• They only pay $10 an hour when they are at the house.
• They expect staff to drive across three counties, leading to gas costs that exceed earnings.
• The reviewer would give no stars if that were possible.
• They refused to take the reviewer's brother-in-law as a client, saying they would lose money.
• The reviewer calls this policy disgusting.

Review

Staff is consistently described as friendly and helpful, and one caregiver in particular is singled out as outstanding. The reviewer emphasizes that the human side of the service - how the team treats clients, communicates, and shows care - feels genuine and dependable. The appreciation for the staff is strong, and the sentiment that some caregivers go above and beyond is clear. In this account, the relationship between the care team and the family is framed as a bright spot within the broader experience.

Beyond the warmth and professionalism, there is a stark contrast in the day-to-day reality of working with the organization. The reviewer makes a sharp, uncompromising complaint about compensation, arguing that employees are not paid nearly enough for the work they do. The critique is precise: there is no mileage reimbursement, which compoundingly erodes earnings. The wage is described as only ten dollars per hour while the caregiver is at the client's home, and then the job often requires driving long distances - across three counties. The combined effect is depicted as a financial trap, where travel costs overwhelm the wage earned, leaving the caregiver with less money in their pocket than fuel expenses would justify.

The financial grievance is not abstract but quantified in personal terms. The reviewer insists that the gas money spent in fulfilling client needs ends up swallowing the entire paycheck, to the point where one literally pays more for gas than the money earned from the work. This is presented not as a minor inconvenience but as a fundamental flaw in the arrangement - the kind of condition that makes the job unsustainable for anyone who is trying to earn a fair living while providing at-home or in-community care.

The critique then escalates to a moral and ethical accusation about the company's decision-making. The reviewer states they would give no stars if that were possible, signaling a level of dissatisfaction that goes beyond a bad work environment and touches on core values. A particularly jarring moment is recalled: the organization reportedly refused to take the reviewer's brother-in-law as a client because "they would lose money." The reviewer quotes this sentiment as "Exact quote," using it to illustrate a troubling criterion for whether to help people. The reaction to this stance is described as disgust, implying that the business's prioritization of profits over people is both palpable and unacceptable.

Taken together, the message paints a picture of a company with two faces. On one side, there is a supportive, friendly, and highly capable caregiving team, with Lisa singled out as exceptional. On the other side, there is a hard-beating business model that appears to value cost management and profitability over broad access to care, to the extent that they would compromise client acceptance if doing so would result in financial loss. The juxtaposition creates a complex portrait: warmth and professionalism in the caregiving relationship, shadowed by a compensation structure and policy approach that the reviewer finds exploitative and dehumanizing.

For families considering this service, the review highlights a crucial tension to watch for: the personal warmth and the practical realities of pay and travel. The kindness of staff and the competency of caregivers may be top-tier, but the financial and policy framework behind the scenes is described as deeply troubling. The account suggests that the dream of reliable, compassionate care can be undermined by a system that limits fair compensation and makes difficult decisions about client eligibility based on profitability rather than need.

In sum, the reviewer's experience is a mix of high praise for the people involved and a strong indictment of the business model that governs compensation and client acceptance. The standout caregiver, Lisa, is praised for excellence, while the rest of the operation is criticized for the way it handles pay, mileage, and decisions about taking on clients. The overall takeaway is that, despite personal warmth and capable care, the financial arrangements render the service ethically troubling and financially unsustainable for those who provide the care.

This part of West Branch, Michigan offers a variety of amenities that cater to senior living needs. With several medical centers and hospitals in close proximity, residents have easy access to healthcare services. Additionally, there are multiple pharmacies nearby for convenient medication pick-up. Numerous churches and places of worship provide spiritual support and community connection. For leisure activities, there are parks for outdoor recreation as well as a cinema for entertainment. Various dining options including Mexican cuisine, country cooking, and artisan bakeries ensure a diverse culinary experience. Transportation services like U-Haul and travel agencies make it easy for seniors to get around the area. Overall, this neighborhood provides a well-rounded environment with essential services for seniors considering relocation to West Branch.

Physicians

• West Branch Pediatrics PC (0 miles)
• Medical Centers-West Branch-Houghton Lake PC (0.1 miles)
• Main Street Family Practice (0.1 miles)
• Miracle-Ear Hearing Aid Center (0.3 miles)
• SVS Vision Optical Centers (0.3 miles)
• Primary Care (0.8 miles)
• Primary Care Practice PC (0.9 miles)

Hospitals

• West Branch Regional Medical Center (0 miles)
• Evergreen Clinic (0.9 miles)
• Rem Nation (0.9 miles)
• Court Street Clinic (0.9 miles)
• Midmichigan Medical Ce (1.1 miles)
• West Branch Regional Medical Center (1.1 miles)
• Seton Cancer Institute (1.1 miles)

Parks

• Irons Park (0.2 miles)
• St Helen Memorial Park (10 miles)
• Cove Park (11.6 miles)
• Rifle River Recreation Area (14.3 miles)

Places of Worship

• Trinity Episcopal Church (0.2 miles)
• St John Lutheran Church (0.3 miles)
• Church of Jesus Christ of Latter Day Saints (0.3 miles)
• West Branch Church of God (0.4 miles)
• Church of Christ (0.7 miles)
• Church of the Nazarene (0.8 miles)
• St Joseph Youth Ministry (0.9 miles)

Transportation

• U-Haul Moving & Storage (0.2 miles)
• Sunsational Travel (0.5 miles)
• Prior Creek Taxidermy-Trapping (8.3 miles)
• St Helen Airport (6Y6) (10.7 miles)
• U-Haul Neighborhood Dealer (10.9 miles)
• Custom Designs Taxidermy (14.8 miles)
• Wildlife Artistry (16.1 miles)

Pharmacies

• Rite Aid (0.2 miles)
• Specialized Pharmacy Services (0.3 miles)
• Walgreens (0.3 miles)
• Pioneer Family Pharmacy (0.6 miles)
• Ogemaw Pharmacy (0.8 miles)
• Rite Aid (10.7 miles)
• Pioneer Family Pharmacy (10.8 miles)

Restaurants

• Rancheros (0.3 miles)
• Rancheros Mexican Grill (0.3 miles)
• Buck's Country Cookin (0.3 miles)
• The Highway Brewing Company (0.3 miles)
• Geneva Artisan Bakery & Bistro (0.3 miles)
• The Harvest Grill (0.4 miles)
• China Inn (0.6 miles)

Theaters

• West Branch Cinema 3 (0.3 miles)

Cafes

• Downtown Cafe (0.4 miles)
• Stone Mountain Coffee (0.5 miles)
• Java Junction (1.9 miles)