Windemere Park Senior Community

Pros

• The staff at Windemere is always friendly and very helpful to the residents, extending their care to families as well.
• A resident's family member reports that they have never had any problems during their mother's nearly three-year stay at Windemere.
• The CNA staff, despite being short-handed, do a good job taking care of the residents.

Cons

• The facility is poorly managed, leading to a lack of patient care and unresolved concerns.
• Residents are often left lying in bed with minimal assistance, and food quality is reportedly poor.
• Higher floors in the facility are dirty, with unpleasant odors and inadequate cleaning practices.
• There is a lack of supervision among the CNA staff, resulting in rude behavior and neglectful actions.
• A specific nurse was frequently absent during shifts, leaving residents without necessary support.
• The carpets throughout the facility are excessively dirty, diminishing overall hygiene standards.
• Families receive little notice when insurance coverage changes, creating stress and urgency to find alternative accommodations.
• Attempts to contact management often result in going to voicemail, leading to frustration for families seeking assistance.

Review

The reviews of Windemere Assisted Living Facility paint a troubling picture of the care and management that residents and their families have encountered. Many individuals express deep dissatisfaction with the level of attention and support their loved ones received during their stay. Concerns range from inadequate rehabilitation services to neglectful staff behavior, all of which indicate a facility struggling with effective management and quality patient care.

One recurring theme in these reviews is the alarming lack of rehabilitation efforts for patients. Several family members report that their loved ones spent an overwhelming amount of time confined to bed, with minimal assistance or encouragement to engage in physical therapy or daily activities. For instance, a reviewer specifically mentions how their relative was only helped to the bathroom, suggesting a significant gap in the therapeutic support that is typically expected in a rehab setting. Furthermore, complaints about poor nutrition were prevalent; many residents reportedly did not receive proper meals or assistance during eating times, resulting in further decline in health.

Reviewers also noted significant issues regarding the cleanliness and maintenance of the facility itself. Despite initial impressions that may seem acceptable on lower floors, it appears that upper levels are neglected considerably. Descriptions included filthy carpets stained with urine and feces odors lingering throughout several rooms. These accounts suggest an environment not conducive to healing or comfort for residents—a stark contrast to what families expect when seeking assisted living and rehabilitative services.

Management's responsiveness—or lack thereof—was another critical point raised by multiple reviewers. Families expressed frustration over having their concerns ignored by both nursing directors and administrative personnel. One reviewer recounted submitting a neglect claim that was substantiated but resulted in minimal consequences for the facility, indicating systemic issues within management structures that prioritize appearance over genuine accountability for patient welfare.

Moreover, there are serious allegations regarding staffing shortages and irresponsible behavior among caregivers. Multiple accounts point out that Certified Nursing Assistants (CNAs) often appeared loud and unprofessional while lacking adequate supervision from nurses who were described as "missing in action." This raises questions about not only employee morale but also safety standards for those who rely heavily on assistance from caregivers.

In stark contrast to these negative experiences, one review stood out as overwhelmingly positive—highlighting friendly staff interactions and overall satisfaction over several years of residency at Windemere. However, this lone favorable account does little to overshadow the multitude of grievances shared by others who felt deceived by superficial appearances. Such contrasting opinions illustrate the inconsistent quality of care within different departments or shifts at Windemere.

Families searching for assisted living or rehabilitation options would be wise to consider these firsthand accounts when evaluating Windemere as a potential choice for care for themselves or loved ones. While some may find adequate service based on isolated experiences, the broader narrative suggests systemic shortcomings warranting grave concern around patient safety, hygiene standards, nutritional support, staffing levels, and overall management effectiveness within this facility. A comprehensive overhaul might be necessary to rebuild trust among families seeking reliable care options for vulnerable loved ones.

Located in Warren, Michigan, this neighborhood offers a variety of amenities suitable for senior living. With several pharmacies such as Rite Aid, Walgreens, and CVS Pharmacy within a short distance, accessing necessary medications is convenient. Nearby hospitals like St John Macomb-Oakland Hospital and St John Macomb Hospital provide easy access to medical care. For recreation and leisure, parks like McKinley Park and Center Line Memorial Park offer opportunities for outdoor activities. Restaurants like Gator Jake's Bar & Grill and Ishtar Restaurant provide dining options, while cafes such as Starbucks and Biggby Coffee offer spaces to socialize with friends. The area is also home to theaters like AMC Star John R 15 for entertainment options. Additionally, places of worship like Big Beaver United Methodist Church cater to spiritual needs. Overall, this neighborhood offers a mix of essential services and recreational facilities making it a potentially attractive option for seniors looking to live comfortably in Warren.

Restaurants

• Hibachi Buffet (0.8 miles)
• McDonald's (1.6 miles)
• McDonald's (1.9 miles)
• McDonald's (2.1 miles)
• Gator Jake's Bar & Grill (2.5 miles)
• Ishtar Restaurant (2.7 miles)
• New York Deli (2.7 miles)

Cafes

• Starbucks (1.7 miles)
• Biggby Coffee (2.3 miles)
• Panera Bread (5.9 miles)
• Starbucks (6.5 miles)
• Tim Hortons (6.9 miles)

Pharmacies

• Rite Aid (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.1 miles)
• Meijer Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)

Hospitals

• St John Macomb-Oakland Hospital Warren Emergency Care (2 miles)
• St John Macomb Hospital (2 miles)

Physicians

• Henry Ford Macomb Family Medicine & Gynecology (2.4 miles)
• Metro Medical Practice (3.5 miles)
• Sterling Physicians (3.6 miles)
• Beaumont East Area Family Physicians (6.1 miles)
• Royal Oak Pediatrics PC (7.1 miles)

Parks

• McKinley Park (3.3 miles)
• Center Line Memorial Park (3.3 miles)
• Dodge Park (4.6 miles)
• Scout Park (5.8 miles)
• Clawson Park (6.3 miles)
• Harding Park (6.4 miles)
• Starr Jaycee Park (6.7 miles)

Theaters

• AMC Star John R 15 (4.2 miles)
• MJR Troy Grand Digital Cinema 16 (6.1 miles)
• Emagine Royal Oak (6.4 miles)
• AMC Forum 3 (6.7 miles)
• AMC Star Gratiot 15 (6.9 miles)

Places of Worship

• Big Beaver United Methodist Church (5.2 miles)