2753 Windsor, Troy, MI 48085
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Shoppers praise Ashley for going above and beyond to help assemble outfits and boost confidence. Caitlin is repeatedly praised for finding the right dress quickly and delivering excellent service. Maddy, Abby, and Jay are credited with turning Homecoming shopping into a stress-free experience. Caitlin is described as perfect and deserving a raise for her exceptional help. Tarron is hailed as the best, providing a wonderful shopping experience. Kayla is celebrated as a fantastic employee and assistant manager who is attentive, friendly, and deserves a raise. Abby is recognized for being attentive and helpful, earning praise from customers. Desiree and Mona are noted as great, super helpful and friendly. The Oakland Mall Windsor location is praised for good staff and a positive shopping experience. The store is noted for a nice selection of dresses and reasonable prices.
The staff were very rude and unprofessional, with customer service skills that were non-existent; one employee even used cuss words with customers. A staff member opened a fitting-room door on a half-naked customer, with no warning. The store was extremely cluttered, and the staff were unprofessional and lacked basic customer-service knowledge. The cashier and other staff ignored customers for 15-20 minutes and did not offer to help. A female employee misrepresented the return policy, insisting a dress was not returnable, while another store later allowed a return or exchange. The store gate was down at opening, wasting customers' time. The staff were preoccupied and did not offer to start a fitting room session despite customers having several dresses in hand.Windsor's dress-focused shopping scene comes across as a mix of high-energy personal styling moments and a few rough patches, depending on who you work with and which location you visit. Across these reviews, a common thread is that many shoppers walk away feeling confident, supported, and stylish thanks to attentive staff who went the extra mile - often because a particular associate had a genuine knack for pulling looks that fit a moment, a budget, and a mood. From high-energy homecoming outfits to last-minute wedding guest dresses, the store's strengths shine when a stylist takes the lead, quickly reads a customer's needs, and builds outfits that feel both current and celebratory.
A handful of staff members consistently appear as trusted go-tos. Ashley, for example, is repeatedly praised for approaching customers right away, helping assemble multiple outfits, offering thoughtful suggestions, and keeping the shopper's trip light, fun, and fashion-forward. One reviewer highlighted how Ashley's fashion eye and upbeat energy left them feeling confident and excited for an upcoming trip to Nashville, while also noting that Ashley checked in throughout the process to make sure all needs were met. Caitlin is another standout who shows up in several accounts: she's credited with saving time in tight deadlines, finding the right pieces in minutes, and repeatedly understanding the assignment for dressy occasions. In one vivid compliment, Caitlin is described as "perfect" with a strong push for raising her profile within the store, underscoring how her attitude and expertise elevate the customer experience.
The endorsements aren't limited to individual moments; several reviewers specifically mention Caitlin and Kayla as beacons of excellent service in different stores. Caitlin's influence isn't just about a single find - it's about the way she makes the process feel effortless, whether helping someone prepare outfits for a specific event or guiding a customer toward a dress that truly fits. Kayla, identified as both a great employee and an assistant manager in Oakland Mall, is repeatedly lauded for finding the perfect size and sharing a warm, approachable vibe. Shouts of "Give this girl a raise!" reflect the depth of appreciation customers feel when a staff member makes a shopping trip feel effortless, inclusive, and successful. Across several voices, Kayla's attentiveness and clarity helped shoppers navigate selections and size challenges with ease.
Other staff members also draw praise for turning routine shopping into a memorable experience. Describing the homecoming season, shoppers point to Maddy, Abby, and Jay as a team who transformed a potentially stressful time into a smooth, supportive experience. They're credited with locating gloves to complete a look and with online searches and attentive service that made the process feel collaborative and reassuring. Abby, for her part, receives a specific commendation for being exceptionally attentive and patient when a customer was indecisive, with one reviewer suggesting she deserves a raise after going above and beyond to help with dresses and accessories. Desiree and Mona also come in for positive notes as "great, super helpful and friendly" staff who helped a shopper find exactly what they were looking for in the wedding or formal-attire space.
Not every experience was flawless, and the contrasts are important to an honest portrait of the Windsor shopping ecosystem. A subset of reviews describes uncomfortable or unprofessional moments that can undermine otherwise positive visits. In one instance, a fitting room privacy issue occurred when a staff member opened a door while a customer was half-naked, with no warning or attempt to confirm someone was present - an experience that understandably left a customer frustrated about respect and privacy. Other reviews recount encounters with rude or unhelpful staff, including employees who used harsh language with customers or who appeared unprepared to assist, especially as closing time approached. There are mentions of inconsistent management behavior, including a claim of a manager who didn't assist a customer in need, as well as a negative experience with a staff member's handling of a return policy, leading to confusion and further dissatisfaction.
Additional operational concerns surface in a few reviews. Some customers reported a store being cluttered or unhelpful in terms of starting a fitting room, with staff who seemed preoccupied or slow to engage despite there being relatively few customers in the store at the time. A few reviews touch on logistical hiccups - doors or gates being down at opening time, signs of closing early, or experiences where a customer couldn't find the desired item or felt they weren't given full access to items in the back. One customer even described a discrepancy between what an in-store associate claimed about returnability and what another Windsor location ultimately allowed upon attempting a return. There's also at least one mixed-location note about immigration-related questions during a visit, which adds a layer of complexity to the overall impression of the Windsor experience in certain contexts.
Taken together, the collection paints a nuanced picture. Windsor can be a place of standout customer service where a few dedicated staff - Ashley, Caitlin, Kayla, Abby, Maddy, Desiree, Mona, Tarron, and others - deliver high-energy fashion support, fast and accurate outfit suggestions, and a sense of genuine care that makes shoppers feel seen and confident. Those moments of excellence often hinge on proactive engagement, fashion-savvy recommendations, and a willingness to go beyond the basics to curate looks for homecoming, weddings, charity events, and spontaneous nights out.
However, the reviews also remind us that the Windsor experience isn't uniformly seamless across all locations or staff. When privacy concerns arise in the fitting room, when a staff member's approach feels dismissive, or when communication around policies and hours falls short, the shopping trip can quickly shift from celebratory to frustrating. These counterpoints highlight an opportunity for consistent training and accountability across stores, ensuring that all customers, at any location, receive the same level of respect, privacy, and assistance that many of these reviewers clearly value.
In the end, Windsor remains a store people turn to for dressy opportunities, quick turnarounds, and a sense of fashion-forward possibility - especially when they connect with the right stylist. The experiences described show how a few dedicated employees can transform a visit into a memorable, confidence-boosting event, while also underscoring that a consistent, customer-first approach - especially around privacy, inclusivity, and clear policy communication - will help more shoppers leave with that same sense of excitement and satisfaction. If you're planning a visit, seeking out staff like Ashley, Caitlin, Kayla, Abby, or Tarron could lead to a particularly positive experience, while being mindful of the occasional hiccups that can occur in any large retail environment.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Gardens AFCF - Troy is an assisted living community located in Troy, MI. We offer a variety of care services including board and care home, memory care, and respite care. Our residents enjoy a range of amenities and services to enhance their comfort and wellbeing.
Our spacious dining room provides a welcoming space for residents to enjoy delicious meals prepared by our staff. The community is fully furnished, ensuring that residents have everything they need for a comfortable stay. Our beautiful garden offers a peaceful outdoor space where residents can relax and take in the natural surroundings.
Housekeeping services are provided to ensure that residents' living spaces are clean and well-maintained. Move-in coordination is available to assist new residents during the transition process. Residents have access to telephone and Wi-Fi/high-speed internet services to stay connected with loved ones.
Our experienced staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that residents receive the necessary medical attention. We offer specialized programs for individuals with dementia or mild cognitive impairment. Medication management services are available to ensure that residents receive their medications as prescribed.
We accommodate special dietary restrictions, including diabetes diets, and provide meal preparation and service. A mental wellness program is offered to support the emotional wellbeing of our residents. Transportation arrangements can be made for medical appointments or visits to doctors.
In addition to our on-site amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters located nearby for residents' convenience.
At The Gardens AFCF - Troy, we strive to provide a comfortable and supportive environment where our residents can thrive.
The Gardens Afcf - Troy is located at 2753 Windsor, Troy, MI 48085 in Oakland County, Michigan
The Gardens AFCF - Troy offers a comprehensive range of features that are essential in supporting residents with dementia or Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive their necessary prescriptions on time, minimizing confusion related to medication schedules. Meal preparation and service cater to nutritional needs, encouraging healthy eating habits which can positively impact overall well-being. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, while coordination with health care providers ensures continuity of care tailored to individual needs. Activities of daily living assistance supports independence in routine tasks, and 24-hour supervision provides safety and security. The dementia waiver allows flexibility in addressing specific care requirements, complemented by a mental wellness program that promotes cognitive engagement. Tailored programming for mild cognitive impairment and specialized memory care initiatives create an enriching environment that fosters connection and stimulation, crucial for enhancing quality of life for residents at various stages of memory decline.
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A Thorough Discussion of Medications Potentially Linked to Dementia Risk
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care