Prime Residential Care, LLC

Pros

• The facility has the potential to improve communication regarding patients' medical information.
• Staff members are capable of receiving additional training to better understand DNR protocols.
• There is an opportunity for the establishment to enhance its record-keeping systems for better patient care.
• The community values transparency and accountability in healthcare settings, leading to positive changes.
• Families can advocate for their loved ones, prompting facilities to prioritize individualized care.

Cons

• The facility's staff acted in direct violation of the patient's Do Not Resuscitate order.
• The lack of access to critical medical information resulted in a tragic and unnecessary situation.
• The removal of the father's medical file exhibited gross negligence on the part of the facility.
• The loved ones felt that their trust was betrayed by the inadequate handling of important medical records.
• The experience left a lasting negative impact due to the failure to respect the patient’s wishes.

Review

In the realm of healthcare, choosing the right facility for a loved one can be an incredibly daunting task. The stakes are high, and the emotional weight is often compounded by the trust we place in medical institutions to care for those we hold dear. Unfortunately, as recounted through personal experiences by families, some facilities fail profoundly in their duty of care. One family’s harrowing experience sheds light on an alarming situation that raises questions about the integrity and reliability of certain medical establishments.

The story revolves around a man who was placed in a particular healthcare facility due to his deteriorating health condition. Initially seeking quality care and compassionate support, his family quickly found themselves grappling with severe mismanagement and negligence once he was admitted. Central to their outrage was a catastrophic failure regarding important medical records—a crucial aspect that should have been paramount in any healthcare setting. The family's experience exemplifies how critical it is for medical facilities to maintain accurate and accessible patient files. In this case, the removal or unavailability of these essential documents led to dire consequences.

Tragically, as fate would have it, the man's passing illustrated a grave oversight that could perhaps have been avoidable had proper protocols been followed. He had expressed wishes through a Do Not Resuscitate (DNR) order—a crucial directive indicating that he did not want resuscitative measures taken should his heart stop beating or if he were to stop breathing. However, when an emergency situation arose, staff at the facility failed to honor these wishes due to their inability to locate his medical information on-site. This alarmingly negligent oversight culminated in what can only be described as a desperate and futile 30-minute attempt to resuscitate him against his clearly stated preferences.

The sheer horror of witnessing such an ordeal cannot be overstated for anyone involved or related to patients in similar situations. For family members left grappling with grief alongside betrayal—the emotional turmoil must feel insurmountable. To have one's last wishes completely ignored due to administrative failures amplifies feelings of helplessness and despair among loved ones during an already painful time of loss. It raises profound ethical questions about accountability within healthcare systems: how can families trust institutions designed for healing when they so egregiously neglect patient rights?

Furthermore, this tragedy points toward systemic issues within caregiving environments where communication breakdowns exist among staff members and between departments handling patient records—an area that should always prioritize accuracy and efficiency above all else. If there is anything this unfortunate incident highlights, it's that consistent training and adherence to protocol must remain central concerns within therapeutic settings where vulnerable individuals reside.

In conclusion, this deeply disturbing account serves as a vital reminder for families searching for suitable care options—vigilance is key when assessing potential placements for loved ones requiring attention from skilled professionals. Families must advocate fiercely for their relatives' rights and remain informed regarding DNR orders or advanced directives—because heartbreaking cases like this emphasize just how life-changing it can be when healthcare providers fall short of upholding the promise made to protect their patients’ well-being even at life’s end. Ultimately, transparency within medical practices is necessary not only for building trust but also as a means of ensuring respect towards all individuals receiving end-of-life care—a lesson that remains fervently relevant today.

This part of Troy, Michigan offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies located within a few miles radius, access to medications and healthcare is convenient. Places of worship such as the Big Beaver United Methodist Church provide spiritual support for those seeking a sense of community and belonging. There are also numerous dining options ranging from casual fast food establishments like McDonald's to upscale restaurants like Fogo de Chão Brazilian Steakhouse for special occasions. Additionally, cafes like Starbucks and Panera Bread offer a comfortable setting for socializing or enjoying a cup of coffee. For medical care, there are multiple physicians' offices nearby specializing in various fields such as eye care, oral surgery, and orthopedics. Entertainment options include theaters like Emagine Rochester Hills and parks such as Firefighters Park for leisure activities. Overall, this area provides a well-rounded living environment with easy access to essential services and recreational opportunities for seniors looking to settle in Troy.

Pharmacies

• Rite Aid (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• Walgreens (3.8 miles)
• Walmart Pharmacy (3.9 miles)

Places of Worship

• Big Beaver United Methodist Church (1.5 miles)
• Church Of The Holy Redeemer (3.9 miles)
• St Hugo of the Hills Church (6.6 miles)

Restaurants

• Salsarita's Fresh Mexican Grill (1.8 miles)
• Pita Way - Troy (2.5 miles)
• McDonald's (2.9 miles)
• Fogo de Chão Brazilian Steakhouse (2.9 miles)
• Mon Jin Lau (3.2 miles)
• Yard House (3.3 miles)
• CK Diggs (3.8 miles)

Cafes

• Starbucks (2.9 miles)
• Panera Bread (2.9 miles)
• Antonio's Cafe & Grill (3.7 miles)
• Starbucks (4 miles)
• Panera Bread (4.9 miles)
• Panera Bread (5.2 miles)
• Starbucks Reserve (5.9 miles)

Physicians

• Sterling Physicians (3.1 miles)
• Millman-Derr Center For Eye Care (3.3 miles)
• Summit Oral & Maxillofacial Surgery (3.3 miles)
• Barclay Medical Center (3.3 miles)
• Metro Medical Practice (3.5 miles)
• Troy Medical Center (3.5 miles)
• Troy Orthopedics Associates (3.5 miles)

Theaters

• Emagine Rochester Hills (3.2 miles)
• AMC Forum 3 (3.6 miles)
• MJR Troy Grand Digital Cinema 16 (3.6 miles)
• AMC Star John R 15 (4.5 miles)

Parks

• Firefighters Park (3.3 miles)
• Clawson Park (4 miles)
• Earl E Borden Park (4.1 miles)
• Avondale Park (4.2 miles)
• Innovation Hills (5 miles)
• Dodge Park (5.5 miles)
• Bloomer Park (5.6 miles)