496 E Lovell Dr, Troy, MI 48085
To contact a resident: (586) 554-7867
For more information about senior living options: (866) 208-4318
Prime Residential Care, LLC Costs & Pricing
Prime Residential Care, LLC offers competitive pricing for its residential care services, particularly when compared to the costs observed in Oakland County and across Michigan. With a monthly rate of $3,500 for a semi-private room, Prime's pricing is notably higher than both the county average of $3,204 and the state average of $3,191. Similarly, for private rooms priced at $4,500, Prime's rates exceed those of Oakland County and Michigan as a whole, which stand at $3,708 and $3,675 respectively. While these costs are above local and state averages, they may reflect additional value in terms of personalized care quality and amenities provided by Prime Residential Care.
| Floor plans | Prime Residential Care, LLC | Oakland County | Michigan |
|---|---|---|---|
| Semi-Private | $3,500 | $3,204 | $3,189 |
| Private | $4,500 | $3,708 | $3,674 |
Senior living communities with a similar price nearby
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from -$500 / mo
Hutcheson Manor
$3,000 to $4,500 / month14.9 miles away -
from +$195 / mo
Sarah Care Adult Day Care
$3,695 to $4,295 / month6.5 miles away -
from +$300 / mo
Silverbell Manor
$3,800 / month10.2 miles away -
from -$300 / mo
Vicky's Place
$3,200 to $6,000 / month12.2 miles away -
from +$500 / mo
Oakland View Senior Living
$4,000 to $5,000 / month13.2 miles away
Overall Review of Prime Residential Care, LLC
Pros
Prime Residential's staff are wonderful and professional.- They have given his father a new lease on life.
- They treat residents like family.
- The environment is clean, with home-cooked meals and engaging activities.
- The staff are reliable, trustworthy, and provide high-quality care.
- The facility looks nice and up to date, with a great floor plan for elderly and memory care residents.
- The residence is safe and well managed.
Cons
The reviewer describes the facility as a horrible place and cautions against placing a loved one there.- The facility reportedly removed the father's file.
- They allegedly attempted to resuscitate him for 30 minutes against his DNR and medical records.
Review
Prime Residential Care in Troy, Michigan is best suited for families seeking a small, intimate senior residence that prioritizes personal attention, warmth, and a home-like atmosphere. It is particularly appropriate for older adults who thrive on one-on-one interactions, a steady daily rhythm, and a sense of being truly cared for by staff who treat residents like family. The setting is conducive for memory-care needs when the care plan aligns with what the facility can reliably deliver, and for those who value a close-knit staff-resident dynamic over a larger, impersonal campus.
From the positive side, the community earns trust through tangible daily living advantages. Families describe a clean, well-maintained environment with home-cooked meals and engaging activities that occupy residents and stimulate social interaction. The floor plan is praised as welcoming for the elderly and memory-care residents, and the staff are portrayed as reliable and trustworthy, delivering consistently high-quality care. The strongest voice in favor emphasizes the personal warmth: staff treat residents as if they are their own family, translating into attentive supervision, quick assistance, and a reassuring sense of safety and belonging.
Yet a single, serious incident raises a red flag about governance and medical oversight. One reviewer alleges that a resident’s medical file was removed and that resuscitation efforts occurred for 30 minutes despite an established DNR, implying a failure to honor documented medical directives. While this is an extreme deviation from expected practice, it calls into question the facility’s record-keeping, access to critical information, and the decision-making process under stress. Prospective families must weigh whether such a lapse signals systemic risk or an isolated failure, and require clear assurances about how advance directives are stored, accessed, and honored in every scenario.
The positive, day-to-day strengths do offset some concerns for families prioritizing a warm, home-like living experience with attentive caregivers. For residents who benefit from intimate staffing, regular personal attention, and the reassurance that someone knows their routines and preferences, Prime Residential Care offers a compelling value proposition. The environment supports meaningful engagement and consistent monitoring, which can significantly enhance quality of life when medical needs are well-managed and directives are respected. However, the balance tips away from risk-tolerant choices if governance gaps or inconsistent medical protocols persist, since these issues touch life-and-death decisions and resident autonomy.
Families who must see ironclad medical oversight will want to consider alternatives. If a setting with robust incident reporting, on-site nursing coverage, and proven adherence to residents’ directives is non-negotiable, larger or more medically oriented facilities may be a better fit. Those needing deeper or more specialized memory-care programming, or a higher staff-to-resident ratio for complex medical needs, may find Prime Residential Care lacking in critical areas. The overall impression will hinge on how the facility demonstrates governance, transparency, and a reliable mechanism for honoring patient wishes in real time.
In practical terms, the decision should hinge on a structured, direct inquiry. Arrange a tour that prioritizes governance and record-management processes, and request to review actual advance directives, DNR orders, and the exact procedures for accessing and updating these documents. Speak with leadership, including the administrator or director of nursing, about crisis protocols, incident escalation, and how staff are trained to prevent similar lapses. Contact current and past residents’ families to gather candid feedback on how concerns are addressed and resolved. If the facility can document flawless handling of medical directives alongside its warmth and personalized care, it becomes a strong fit; if not, families owe it to their loved ones to explore other options where safety and governance are unequivocally aligned with care quality.
Board and Care Home
Activities on-site
Air-conditioning
Bath tubs
Cable or satellite TV
Devotional services off-site
Handicap accessible
Indoor common areas
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Diabetic care
High acuity care
Incontinence care
Medication management
Gluten-free
Art classes
BBQs or picnics
Birthday parties
Forever fit
Gardening club
Karaoke
Live well programs
Trivia games
Wine tasting
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