Pickwick Park Townhouses

Pros

• Amanda was very understanding and helpful, described as an amazing woman.
• The model unit shown by Ryan looked great, was clean, and updated.
• The staff kept the grounds well maintained, with grass cut almost every day.
• They addressed a rat problem, and things were fine afterward.

Cons

• The townhomes are described as outdated with old appliances and carpet that hasn't been replaced in years.
• Management is seen as condescending, unprofessional, and even harassing, with accusations of retaliation.
• Applicants are allegedly forced to pay upfront deposits and nonrefundable fees before ever seeing the actual unit.
• Units shown as models do not reflect what is rented, leading to misleading and deceptive practices.
• Maintenance requests are ignored or never completed, leaving problems unresolved.
• Security deposits are rarely or never returned, with disputes over charges common.
• Amenities are poor or often unavailable, such as a pool that is rarely open and inadequate parking.
• Snow removal and general upkeep are inconsistent, sometimes resulting in dangerous conditions.
• The property is labeled as a scam or deceptive operation by multiple reviewers.
• Units are dirty and not properly maintained, making the overall living experience unsatisfactory.

Review

What emerges from this string of accounts is a complex portrait of a property that has occasionally delivered helpful, human moments but is largely viewed through a lens of frustration, mistrust, and disappointment. At the heart of the more hopeful notes is Amanda, a staff member who appears to have stood out for several applicants by being understanding, patient, and clear about the process. One reviewer specifically praised Amanda for walking them through the steps and recommended asking for her to achieve a better experience. That praise sits alongside quieter acknowledgments of other staffers who did not leave the same impression, suggesting that individual treatment can vary dramatically depending on who you encounter.

Beyond the interpersonal, the bulk of feedback centers on a murky, disorganized, and sometimes deceptive application experience. A frequent thread is a feeling that the process is not transparent and that promises made during inquiries do not translate into reality. Reviewers describe being shown a model unit or being told that a unit would be readily available in a short window, only to discover that the promised unit is not accessible, not ready, or not identical to what was advertised. The pattern often involves paying upfront fees - $50 for an application, $100 as a "holding fee," and sometimes half of a deposit - to "take the apartment off the market," only to find the unit either unavailable or significantly different from what had been shown. Several accounts label this as false advertising, charging non-refundable fees for units that aren't ready, and even a sense that the unit you're expected to move into may not exist in the form promised.

The financial elements of the experience repeatedly appear as flashpoints. In addition to the upfront fees, there are explicit mentions of high monthly rents that do not seem to align with the condition of the homes. One review cites $1,275 for a 1 bed/1 bath and $1,375 for a 4x4 arrangement, arguing that for those prices the units ought to be updated and clean, yet the opposite is claimed. Several posters insist that refunds for deposits are not forthcoming, even when no lease was signed or the unit was not properly shown. The language used is blunt and accusatory - descriptions range from "deceptive practices" and "scam" to warnings that this is not a place to move into, with some reviewers explicitly stating that the complex should be shut down.

Condition and maintenance issues are another major pillar of dissatisfaction. Across many posts, the sentiment is that units are not updated; appliances are outdated and fail easily; floors creak; sound transmission from neighbors is intrusive; and the argument stretches from cosmetic concerns to safety and habitability. Complaints include a lack of timely repairs, a pattern of maintenance staff being condescending or unhelpful when questioned, and even claims that the office can manipulate ledgers or withhold security deposits. There are pointed criticisms about the pool being almost never open, poor snow-shoveling during winter, and general neglect that makes daily living uncomfortable. A number of reviewers recount real frustrations with water or power outages, with one noting almost a week without water, and another expressing outrage over repeated power disruptions. The sense conveyed is that the property, while managed at some level, often fails to deliver on basic upkeep and predictable service.

The management culture described in several posts is particularly charged. Multiple reviewers accuse the management team of harassment or retaliation, and there are consistent complaints about unclear communication, inconsistent enforcement of rules, and a perception that tenants are frequently targeted with fees or legal action. Specific staff members are named by reviewers in ways that underscore a contentious dynamic: Paige, the assistant property manager, is described as dismissive or unhelpful; Ryan is accused of pressuring an upfront deposit while claiming the unit is not ready; Keylee, who walked a prospective tenant through a model unit, is depicted as contradicting herself by showing the model to others while insisting that the same unit is unavailable or already leased. The recurring theme is one of inconsistency and duplicity, with tenants feeling duped, shuffled between different representatives, and led to question the integrity of the process.

Long-term residents provide another color to the overall picture. Some accounts talk about a historical pattern of rent increases - mentioning substantial hikes over several years - without corresponding improvements in the living environment. There are anecdotes about pest problems, lingering maintenance issues, and management's rough treatment of concerns, all of which contribute to an atmosphere of tension rather than trust. One former resident describes the place as "ghetto," emphasizing the social and emotional weight of living in a property where issues like late-night disturbances, ongoing repairs, and a lack of responsiveness create a climate of ongoing discomfort. Even when people do manage to stay, the prayer-like hope is that these problems will be addressed in the future, a hope that seems increasingly unlikely for many.

In sum, the sentiment across these narratives is that while a single staff member could pivot an experience toward fairness and clarity, the broader operation is widely perceived as disorganized, costly, and unreliably maintained. The most resonant warnings are clear: beware of deceptive claims about unit availability, be prepared for upfront fees that may not be refundable, and approach repairs, maintenance, and day-to-day living with tempered expectations. There is a cautionary thread urging prospective renters to verify what happens with deposits, inspect actual units when possible, and seek explicit confirmation about what is included in a given lease. Yet even as these warnings circulate, there are glimpses of competence and care - moments when Amanda's handling of a process demonstrates that good service is achievable. The challenge, it seems, is translating that individual, positive experience into a consistently reliable standard across the entire community.

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.8 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walmart Pharmacy (2.9 miles)

Restaurants

• McGuckin's Pub (0.9 miles)
• Big League Brews (1.1 miles)
• McDonald's (2 miles)
• Sonic Drive-In (2.2 miles)
• BJ's Restaurant & Brewhouse (3.1 miles)
• Taco Bell (3.2 miles)
• Bob Jo's Frozen Custard (4.4 miles)

Physicians

• Allen Park Family Physicians (1.5 miles)
• Oakwood Healthcare Center (2.1 miles)
• Northline Women's Health Center (2.2 miles)
• Lagrou, Robert New Oakland Family Centers (2.2 miles)
• Park medical center (2.9 miles)
• Castleman Eye Center (3.8 miles)
• Downriver Heart and Vascular Specialists (4 miles)

Parks

• Heritage Park (1.8 miles)
• Schemansky Park (3.2 miles)
• Ford Field Park (4.6 miles)
• BASF Park (5.3 miles)

Cafes

• Panera Bread (3.2 miles)
• Sugarr Donuts (4.2 miles)
• Starbucks (4.5 miles)
• Starbucks (4.5 miles)
• Qahwah House (4.6 miles)
• Tim Hortons (4.9 miles)
• Tim Hortons (6.4 miles)

Hospitals

• Beaumont Dearborn Hospital (3.6 miles)
• Henry Ford Wyandotte Hospital (4.9 miles)
• Henry Ford Medical Center - Woodhaven (6.6 miles)
• Oakwood Annapolis Hospital (7 miles)

Transportation

• National Car Rental (5 miles)
• Hertz Rent A Car (5 miles)
• Budget Rent A Car (5.1 miles)
• Enterprise Rent-A-Car (5.2 miles)
• Avis Rent A Car (5.2 miles)
• DTW Delta Cargo (5.4 miles)
• Ground Trans North Terminal (5.8 miles)

Places of Worship

• Church of the Divine Child (6.1 miles)
• Masjid Salam (6.1 miles)
• Our Lady of the Woods (6.5 miles)