23845 Lee Baker, Southfield, MI 48075
For more information about senior living options: (844) 490-3973
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Across several accounts, the narrative paints a picture of mixed experiences inside environments built around care, staffing, and leadership. One thread focuses on a hard-edged reality: for a young person stepping into a job, the resilience to weather gossip, lack of guidance, and unhelpful responses becomes part of the daily burden. The reviewer frames the role as something that tests mental strength because lies, constant talk, and absence of real guidance from those in charge can dominate the day-to-day experience. The initial impression was that the job and its environment were appealing, but as time passed, the situation soured. What began as something that seemed promising devolved into what was described as a toxic workplace. The owner and managers, in this account, appeared careless about employees' well-being once they could clock in, and support in moments of true need seemed absent. Even basic needs - phone calls during emergencies, timely restocking of supplies - were highlighted as issues, and alarming incidents like patients physically assaulting staff were said to go unanswered. The environment, which had been marketed as welcoming and full of caring women, felt instead like high school drama - externally glossy but internally exhausting and damaging to mental health. The long hours, the relentless day-to-night schedule, and the sense of being treated as expendable compounded the negative impression, leaving the reviewer feeling undervalued and dismissed.
Against this backdrop of workplace strain, another thread centers on care outside the employment context, where the leadership is credited with meaningful improvements and reliable, high-quality care for a family member. In this account, the owner and staff earn trust through demonstrated progress in caring for a daughter. The reviewer expresses strong confidence that there is no other facility they would trust with their daughter's care, and they emphasize how the staff helped make her feel at home. This sentiment shifts the focus from a problematic workplace culture to a personal assurance that the care environment can be safe, supportive, and compassionate for those who rely on it most.
Further praise is directed at the owner as an individual. One reviewer calls the owner awesome and attributes an "AMAZING spirit" to her, noting that she does an excellent job ensuring the homes are well taken care of and that the staff are well trained. This positive portrait highlights leadership that appears to prioritize quality, consistency, and respect for those in the homes. The combined tone in these remarks suggests a difference between what the leadership does to foster a good care environment and what some employees experience on the job side of the organization. The praise for the owner's character, her energy, and the emphasis on training underscores a belief in strong, capable leadership capable of elevating the overall standard of care.
However, not all feedback is wholly laudatory. A separate comment flags a troubling issue with a home provider who shows a prejudicial attitude toward people based on appearance. The reviewer describes feeling uncomfortable because the provider made comments about their appearance, signaling a bias that undermines trust and safety. This negative experience highlights that even within a setting that can deliver high-quality care when led by a strong owner, there can be troubling interpersonal dynamics that affect how people are treated and how comfortable they feel. The contrast between the positive remarks about care quality and leadership, and the negative note about appearance-based judgment, points to a nuanced picture where excellence in some facets does not automatically translate into a uniformly respectful or inclusive environment for everyone involved.
Taken together, these reviews sketch a complex landscape. On one hand, there is clear appreciation for leadership that is praised for its vision, spirit, and commitment to well-trained staff, along with credible trust in a facility that provides reliable, home-like care for a vulnerable family member. On the other hand, there is a stark account of a workplace culture that can become toxic, marked by a lack of timely communication, inadequate support during emergencies, and an atmosphere of drama that can take a toll on mental health. The appearance-based bias reported in another review adds to the impression that, even in settings with strong leadership and positive care outcomes, there remains a need for ongoing attention to respectful treatment, inclusivity, and consistent support for all staff and clients.
In terms of what stands out, the stories converge around two core themes: the impact of leadership on both employee experience and client care, and the spectrum of day-to-day realities that can shape how care environments function. Positive endorsements of the owner's character and the quality of care for a daughter reveal that compassionate leadership and proper training can yield meaningful, trust-building outcomes. Yet the negative experiences concerning workplace culture, long hours, and the lack of responsive support remind us that organizational health depends not only on outcomes for clients but also on the lived experiences of staff. The presence of bias and uncomfortable commentary further emphasizes the ongoing work needed to ensure respectful, supportive environments for everyone involved.
L & W Adult Foster Care Home in Southfield, MI is a welcoming and comfortable assisted living community that offers a range of amenities and care services to meet the needs of our residents. Our spacious dining room provides a pleasant setting for meals, which are prepared and served by our attentive staff.
Each of our fully furnished rooms is designed with our residents' comfort in mind, and our beautiful garden and outdoor spaces offer opportunities for relaxation and fresh air. Housekeeping services ensure that our community maintains a clean and tidy environment at all times.
We understand that moving can be a stressful experience, which is why we offer move-in coordination services to make the transition as smooth as possible. In addition, we provide telephone and Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones.
Our dedicated caregivers are available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention they need. For those with diabetes or special dietary restrictions, our staff is trained to provide diabetes diet management and accommodate special dietary needs.
Transportation arrangements are available for medical appointments, and we have nearby options for cafes, pharmacies, physicians, restaurants, and hospitals to cater to any additional needs or preferences our residents may have.
At L & W Adult Foster Care Home, we strive to create an engaging environment where residents can enjoy their daily activities. Scheduled daily activities provide opportunities for socialization and mental stimulation.
Overall, our assisted living community offers a range of amenities and personalized care services to support the well-being and comfort of our residents.
L & W Adult Foster Care Home is located at 23845 Lee Baker, Southfield, MI 48075 in Oakland County, Michigan
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