Five Star Residential

21358 Frazer Avenue, Southfield, MI 48075

For more information about senior living options: (844) 490-3973

4.5 from 59 reviews
5 stars
42
4 stars
13
3 stars
0
2 stars
0
1 stars
4

Assisted Living

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    Overall Review of Five Star Residential

    Pros

    • pro Marianne is kind, patient with questions, and follows up diligently during tours and inquiries.
    • pro Vikki McDonald leads by example with care, dignity, and unwavering dedication, creating a warm and respectful environment.
    • pro The facility is clean, well-maintained, with spacious apartments and engaging activities.
    • pro The staff are friendly, professional, and make visitors and residents feel at home.
    • pro Families feel peace of mind knowing their loved ones are safe and happy.
    • pro Marianne provides thorough tours and helpful explanations, including services offered through partners.
    • pro Marianne highlights the lifestyle and community atmosphere, helping families envision residents living there.
    • pro The move-in process is smooth and stress-free thanks to attentive staff like Marianne.
    • pro Staff go above and beyond, assisting with needs such as delivering groceries when needed.
    • pro The community offers dining options and a full calendar of activities, keeping residents engaged.
    • pro Park House is described as a blessing to families and a wonderful place for loved ones.
    • pro Marianne is repeatedly described as a wonderful, helpful, and knowledgeable addition to Park House.

    Review

    Families describe Park House Southfield Senior Living as a place that brings comfort, clarity, and genuine heart to a difficult transition. Within two months of a loved one moving in, many speak of a sense of welcome and belonging that wasn't easy to find elsewhere. In particular, Marianne consistently stands out as the trusted guide who not only shows the space but also explains how the community runs day to day. One granddaughter notes that Marianne's information and follow-through made the idea of moving feel manageable rather than overwhelming, and she even admitted she'd move there herself in a heartbeat if given the chance. The first impression across stories is that the staff, guided by Marianne's steady presence, helps families feel confident about the choice.

    The tours themselves are repeatedly described as thorough, warm, and encouraging. Marianne is praised for her patience, friendliness, and ability to answer questions with care. She doesn't just point out the features of the apartments; she highlights the lived-in experience - the lifestyle, the sense of community, and the way neighbors and staff interact. Families recall walking through large, well-appointed spaces and noticing the calm, clean d?cor and the welcoming atmosphere as they looked at available units. Even when potential residents had questions Marianne couldn't immediately answer, she followed up with accurate information and thoughtful suggestions, reinforcing that Park House isn't just a building but a living community designed for comfort and security.

    Another pillar of the Park House experience, according to many reviews, is the leadership and attentiveness of the staff, especially Vikki McDonald, Director of Sales and Marketing. Parents and siblings alike describe Vikki as a consummate professional who leads with care, dignity, and unwavering dedication to the residents. Her influence is felt from the moment families begin their conversations to the moment a move is underway. Vikki's approach creates a warm, respectful environment where every team member - from housekeeping to administration - strives to make residents feel valued and at home. The sense of safety and happiness she helps cultivate provides families with priceless peace of mind as they entrust their loved ones to the Park House community.

    Care goes beyond routine duties in remarkable ways. Several stories highlight small, meaningful acts that go well beyond expectations, such as Vikki delivering groceries for a visually impaired resident when delivery confusion occurred. Such gestures are remembered as a genuine reflection of a staff culture that looks out for one another and for the people they serve. The same kindness and attentiveness are cited repeatedly by families who describe how staff members introduce key personnel, facilitate connections with services, and ensure that move-in steps unfold smoothly. These personal touches are framed as evidence that Park House is not just about housing seniors but about honoring their dignity and independence.

    The physical environment and the activity calendar are consistently praised as well. Reviewers note clean grounds, a well-maintained lobby, and common areas that invite socializing and engagement. They describe spacious apartments with thoughtful layouts and conveniences, including the option to install a stackable washer and dryer. Dining options and a robust calendar of daily activities provide residents with opportunities to stay active, socialize, and pursue interests. In many testimonials, Marianne's explanations of these amenities help families envision their loved ones thriving in a setting that balances independence with supportive care.

    Emotionally, the reviews convey a shared sense of relief and reassurance. For families moving a parent or relative after years in their own home, the transition can be fraught with worry. Marianne repeatedly appears as a stabilizing presence who explains services offered through partners and answers questions with patience and clarity. The tone throughout is one of gratitude for a process that becomes less overwhelming as Marianne guides each step - from touring to selecting an apartment to planning the move. In several accounts, Marianne's role is described as a lifeline during emotional moments, helping families feel confident that they are making the right choice for their loved ones.

    The testimonials also emphasize the overall sense that Park House is more than a place to live - it's a community that families come to view as a blessing in their lives. References to "a blessing," "peace of mind," and "enjoyable stay" recur as families describe the atmosphere created by both the physical space and the people who work there. The consistency of the positive experience across multiple interactions - tours, move-in processes, and day-to-day life - suggests a cohesive culture driven by compassionate leadership and a commitment to high standards of care and professional courtesy.

    In summary, Park House Southfield Senior Living emerges from these reviews as a thoughtfully designed, warmly staffed community that families come to rely on during a pivotal life transition. Marianne stands out as a patient, knowledgeable guide who helps prospective residents and their families understand not just what the facility offers, but how those offerings translate into daily life and peace of mind. Vikki McDonald's leadership adds a layer of warmth, professionalism, and practical support that families notice in meaningful ways - from personal gestures that exceed expectations to a responsive, respectful approach to every resident's needs. The end result is a place where residents feel safe, engaged, and cared for, and where families feel confident that their loved ones are in a nurturing, well-managed environment. For many, Park House Southfield is not only the right choice - it feels like home.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (17 miles away) Detroit Metropolitan-Wayne County (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Five Star Residential in Southfield, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure residents enjoy a comfortable and fulfilling lifestyle.

    The community boasts a spacious dining room where residents can enjoy delicious meals prepared by our expert culinary team. Each apartment is fully furnished, providing residents with all the necessary comforts of home. Additionally, residents have access to a beautiful garden and outdoor space, perfect for relaxing or engaging in outdoor activities.

    Housekeeping services are provided to ensure that residents' living spaces are always clean and tidy. Move-in coordination is also available to make the transition into the community as smooth as possible.

    For connectivity and convenience, telephone and Wi-Fi/high-speed internet services are offered throughout the community.

    In terms of care services, our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate all necessary medical appointments and treatments for our residents. Special attention is given to individuals with diabetes through specialized diets.

    Meal preparation and service are provided, taking into consideration any special dietary restrictions that residents may have. Medication management services are also available to ensure that medications are taken at the appropriate times.

    Transportation arrangement for medical purposes is provided, ensuring that residents can easily access necessary healthcare facilities or doctors' appointments.

    Residents can look forward to a vibrant social life through scheduled daily activities designed to promote engagement and fulfillment. The community also benefits from its proximity to various amenities such as cafes, pharmacies, restaurants, theaters, and hospitals.

    At Five Star Residential in Southfield, MI, we strive to create a warm and welcoming environment where each resident feels valued and cared for. Our comprehensive amenities and care services provide peace of mind for both residents and their families.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (3.6 miles)
    • Rite Aid (4 miles)
    • Walgreens (4.1 miles)
    • CVS Pharmacy (4.2 miles)
    • Walgreens (4.3 miles)

    Restaurants

    • McDonald's (1.7 miles)
    • Wendy's (3.4 miles)
    • Taco Bell (3.7 miles)
    • McDonald's (4 miles)
    • McDonald's (4.2 miles)
    • Taco Bell (4.7 miles)
    • Duo Restaurant & Lounge (4.8 miles)

    Cafes

    • Starbucks (2.6 miles)
    • Starbucks (3.6 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.2 miles)
    • Starbucks (5.5 miles)
    • Ferndale Project (5.6 miles)
    • Starbucks (6 miles)

    Hospitals

    • Botsford Hospital (3.8 miles)
    • Park Geriatric Village (8.5 miles)

    Physicians

    • Be Well Medical Center (4.5 miles)
    • Providence Medical Center (5 miles)
    • Royal Oak Pediatrics PC (5.3 miles)
    • Beverly Hills Orthopedists (5.5 miles)
    • Asthma & Allergic Disease Center (6.4 miles)
    • Beaumont Midwest Internal Medicine Associates (6.5 miles)
    • Michigan Institute For Neurological Disorders (6.6 miles)

    Theaters

    • Riviera Cinema (4.7 miles)
    • Emagine Royal Oak (6.1 miles)
    • MJR Troy Grand Digital Cinema 16 (8.4 miles)

    Parks

    • Flanders Park (6 miles)
    • Harding Park (6.4 miles)
    • Starr Jaycee Park (6.5 miles)
    • Shain Park (6.5 miles)
    • Woodland Hills Nature Park (7.2 miles)
    • Palmer Park (7.3 miles)
    • Clawson Park (7.9 miles)

    Frequently Asked Questions

    Where is Five Star Residential?

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