Willowbrook Care Home
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2023 West Us 10, Scottville, MI 49454
For more information about senior living options: (844) 490-3973
The facility is a godsend for residents. It feels like a true home for the residents. The care and genuine concern for residents are evident. Families feel their loved ones are happy and loved there. The staff are caring, and the owner takes good care of the residents. The owner is delightful and meets personal requests to ensure residents are well cared for and feel at home. The environment is beautiful.
The front desk staff were rude and highly unprofessional; the reviewer was yelled at and told not to call back when contacting an administrator.The collection of experiences surrounding this care facility presents a wide range of impressions, from sharply negative encounters to glowing recommendations. At one end of the spectrum, a visitor recounts a troubling interaction with the front desk, describing staff as rude and unprofessional. The account specifically notes being yelled at and being told not to call back when seeking assistance from an administrator. This single, negative episode stands in contrast to the more consistently warm and appreciative feedback that others have shared, highlighting how perceptions of the same place can vary dramatically depending on who you encounter and when.
Despite that abrasive moment, another set of reviews paints a markedly different picture of life at the residence. One reviewer emphasizes that this place feels like a true haven for residents, calling it nothing short of a Godsend. They describe the care provided to residents as ongoing and genuine, with a sense that the staff truly cares about the people living there. In their view, the environment is one where residents are treated with sincere concern, and they express gratitude for the level of attention and compassion shown to their loved one. The sentiment is that the care extends beyond routine tasks to a heartfelt commitment to wellbeing and belonging.
Further praise highlights the resilience and consistency of the care culture. A caller notes that it is a good place to take a loved one, emphasizing not only the quality of care but also the meals and the overall surroundings. They mention good food, a pleasant environment, and a caring staff, underscoring the impression that the facility maintains a high standard of daily living for its residents. In this view, the owner is seen as an active participant in the well-being of the residents, taking responsibility for ensuring that each person feels secure and valued within a nurturing setting.
The enthusiasm for the facility continues with succinct, affirmative entries like simply "Amazing place!" These short statements capture a sense of optimism and satisfaction that resonates with others who describe the atmosphere as positive and welcoming. The repetition of exclamations signals a strong belief in the quality of care and the sense of community that the residence fosters, reinforcing the overall message that residents are held at the center of the operation.
A central figure in several of the positive narratives is the owner, who is repeatedly described as absolutely amazing and delightful. Reviewers emphasize that the owner goes above and beyond to accommodate personal requests, ensuring that each resident receives attentive, individualized care. The portrayal is of an owner who is deeply invested in making residents feel at home, attentive to preferences, and committed to creating a beautiful, inviting environment. This leadership is repeatedly linked to the success and warmth of the community, suggesting that the owner's hands-on approach is a driving force behind the favorable experiences shared by families.
Taken together, these reviews sketch a picture of a care home with a strong, people-focused mission. The positive accounts highlight a home-like atmosphere, whose residents benefit from attentive staff, nutritious meals, and a supportive, welcoming environment. They celebrate an owner who is portrayed as compassionate and responsive, someone who takes pride in meeting personal needs and in sustaining a setting that residents - and their families - feel good about. Yet the contrasting negative report regarding front desk treatment serves as a reminder that every interaction within a care facility can shape overall impressions, and that first impressions, especially at the front desk, can cast a long shadow on how people perceive the entire place.
For families evaluating this kind of care environment, the mixed feedback invites a careful, on-the-ground assessment. The overwhelmingly positive notes point to a shared conviction that residents are cared for with warmth, that the dining and living spaces support comfort and dignity, and that leadership is hands-on and compassionate. At the same time, the negative account signals the importance of consistent, respectful communication across all front-line touchpoints. In short, the core values - genuine care, a home-like atmosphere, attentive leadership - are clearly valued by many, but ensuring that every staff interaction reflects those values remains a crucial piece of the overall experience.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willowbrook Care Home is a board and care home located in Scottville, MI. This community offers a range of amenities and services to ensure the comfort and well-being of its residents.
The community features a beauty salon, allowing residents to maintain their personal grooming needs without leaving the premises. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished rooms. Devotional services are available off-site for those who wish to participate in spiritual activities.
Meals are provided in the dining room, where residents can enjoy delicious and nutritious meals prepared by the staff. Housekeeping services ensure that the living spaces remain clean and tidy for the residents' convenience.
Indoor common areas provide an opportunity for socialization and relaxation, while outdoor spaces allow residents to enjoy some fresh air and take walks around the beautiful garden. The kitchenette gives residents the option to prepare light meals or snacks if desired.
The caring staff at Willowbrook Care Home provides 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is handled by trained professionals on site.
For those with special dietary needs, diabetes diets are offered along with other special dietary restrictions. The community also provides transportation arrangements for medical appointments, ensuring that residents can access necessary healthcare services conveniently.
Residents have plenty of opportunities for engagement and entertainment through community-sponsored activities, resident-run activities, and scheduled daily activities. Off-site devotional activities are available for those interested in religious pursuits.
Willowbrook Care Home is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals – offering easy access to essential amenities within close proximity.
Overall, this assisted living community provides a safe and comfortable environment where residents can receive personalized care while enjoying various amenities and engaging in meaningful activities tailored to their preferences and needs.
Located in the charming town of Scottville, Michigan, this area offers convenient access to various amenities and services ideal for senior living. With transportation options such as car sales, taxi services, and rentals nearby, getting around is easy. There are also several places of worship for spiritual fulfillment, as well as reputable physicians and pharmacies for healthcare needs. A variety of restaurants and cafes provide dining options, while parks offer opportunities for outdoor recreation. Nearby hospitals ensure access to medical care when needed. Overall, this part of Scottville provides a peaceful and convenient environment for seniors looking to settle down in a welcoming community.
Willowbrook Care Home is located at 2023 West Us 10, Scottville, MI 49454 in Mason County, Michigan
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