Willowbrook Care Home in Scottville, MI

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Willowbrook Care Home

Willowbrook Care Home in Scottville, MI

2023 West Us 10, Scottville, MI 49454

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
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Assisted Living Board and Care Home

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    Overall Review of Willowbrook Care Home

    Pros

    • pro It is described as a true home for the residents, with care and genuine concern.
    • pro The care shown and the genuine concern for those living there are consistently remarkable.
    • pro It is a good place to take a loved one, offering good food, a nice environment, and caring staff, with the owner taking good care of the residents.
    • pro It is an amazing place.
    • pro The owner is absolutely amazing and readily meets personal requests to ensure loved ones are well cared for and feel at home in a beautiful environment.

    Cons

    • pro The front desk staff were rude and highly unprofessional.
    • pro The reviewer was yelled at and told not to call back when contacting an administrator.

    Review

    Willowbrook Care Home in Scottville, MI is best suited for families seeking a small, intimate assisted living option where care feels personal and the owner is visibly involved in daily life. Residents who want a true home-like vibe, with attentive, familiar staff and a warm, communal atmosphere will likely feel at ease here. The environment supports comfort and routine, and meals, social time, and daily activities tend to reflect a thoughtful, resident-centered approach. This is not a facility chasing a corporate, antiseptic feel; it is a community where relationships matter and personal touch matters in everyday care. Families with relatively straightforward medical needs who prize connection over formality will find appeal here.

    The strongest positives center on the heart of the operation: genuine care and a home atmosphere. Several reviews emphasize a caring staff that makes residents feel loved and supported, and an owner who is not only hands-on but eager to meet personal requests to ensure comfort and familiarity. The environment itself is described as beautiful and pleasant, with good food and a calming, nice setting that supports residents settling in and feeling "at home." Taken together, these factors translate into meaningful daily satisfaction for residents who respond well to personal attention and a stable, small-community feel.

    Yet the picture is not without tension. The most pointed drawback notes a front desk experience that felt rude and unprofessional, including a direct confrontation that left the caller feeling yelled at and dismissed from trying to reach an administrator. That single negative experience signals a potential weakness in the administration's tone and consistent customer-service culture. For families, this kind of interaction can erode trust and complicate communications, especially during times when timely, respectful exchanges with staff and administrators are crucial for coordinating care, scheduling, and addressing concerns.

    Despite that concern, the pros here do offset the cons in a meaningful way when the right conditions are in place. The owner's readiness to engage with residents' requests and the staff's genuine caring attitude provide a buffer against the kinds of friction that can arise in smaller communities. The personal access to decision-makers can translate into rapid problem-solving and a sense that issues are not ignored. In practical terms, this means residents who require frequent adjustments to routines, meal preferences, or daily activities may experience smoother implementation of those changes than in larger, more bureaucratic settings. The practical takeaway is clear: if the owner-led responsiveness is consistently available, the positive aspects can more than compensate for the occasional administrative misstep.

    Families should explicitly consider alternatives if predictability in administrative tone, formal processes, and robust medical oversight are high priorities. Those needing a high level of skilled nursing support on a around-the-clock basis, or who require a consistently polished front-desk experience and highly structured communication chains, may find Willowbrook's small-scale, home-like model falls short of expectations. Corporate-style efficiency, standardized check-ins, and brisk administrative turnover are more likely to be found in larger facilities. In short, Willowbrook shines for comfort, connection, and personalized care, but it may not be the best fit for those prioritizing formal processes and stringent, day-to-day administrative polish.

    For families weighing the decision, the practical path is clear: visit with the owner present, observe how the front desk interacts with prospective residents and families, and ask about escalation procedures for concerns. Inquire about staffing levels, daily schedules, and how personal requests are tracked and implemented. Compare this experience against alternative communities that offer stronger administrative consistency or more intensive medical oversight. The overall 4.2 rating, amplified by multiple enthusiastic testimonials, signals strong satisfaction - provided the care goals align with a warm, home-centric model and the occasional administrative friction can be managed through direct, accessible leadership.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Willowbrook Care Home is a board and care home located in Scottville, MI. This community offers a range of amenities and services to ensure the comfort and well-being of its residents.

    The community features a beauty salon, allowing residents to maintain their personal grooming needs without leaving the premises. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished rooms. Devotional services are available off-site for those who wish to participate in spiritual activities.

    Meals are provided in the dining room, where residents can enjoy delicious and nutritious meals prepared by the staff. Housekeeping services ensure that the living spaces remain clean and tidy for the residents' convenience.

    Indoor common areas provide an opportunity for socialization and relaxation, while outdoor spaces allow residents to enjoy some fresh air and take walks around the beautiful garden. The kitchenette gives residents the option to prepare light meals or snacks if desired.

    The caring staff at Willowbrook Care Home provides 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is handled by trained professionals on site.

    For those with special dietary needs, diabetes diets are offered along with other special dietary restrictions. The community also provides transportation arrangements for medical appointments, ensuring that residents can access necessary healthcare services conveniently.

    Residents have plenty of opportunities for engagement and entertainment through community-sponsored activities, resident-run activities, and scheduled daily activities. Off-site devotional activities are available for those interested in religious pursuits.

    Willowbrook Care Home is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals – offering easy access to essential amenities within close proximity.

    Overall, this assisted living community provides a safe and comfortable environment where residents can receive personalized care while enjoying various amenities and engaging in meaningful activities tailored to their preferences and needs.

    Nearby Places of Interest

    Located in the charming town of Scottville, Michigan, this area offers convenient access to various amenities and services ideal for senior living. With transportation options such as car sales, taxi services, and rentals nearby, getting around is easy. There are also several places of worship for spiritual fulfillment, as well as reputable physicians and pharmacies for healthcare needs. A variety of restaurants and cafes provide dining options, while parks offer opportunities for outdoor recreation. Nearby hospitals ensure access to medical care when needed. Overall, this part of Scottville provides a peaceful and convenient environment for seniors looking to settle down in a welcoming community.

    Transportation

    • Vanderhaag Car Sales (0.4 miles)
    • Town & Country Taxicab & Delivery Services (2.2 miles)
    • Princess Car Rentals (3 miles)
    • Mason County Aviation (4 miles)
    • U-Haul Neighborhood Dealer (4.3 miles)
    • Dial-A-Ride (4.4 miles)
    • Town & Country Taxicab & Dlvry (6 miles)

    Places of Worship

    • Mason County Reformed Church (0.5 miles)
    • Scottville United Methodist (2.4 miles)
    • Scottville United Methodist Church (2.4 miles)
    • General Assembly (2.5 miles)
    • Apostolic Christian Tabernacle (3.4 miles)
    • Crossroads Church (4.3 miles)
    • Resurrection Life of Ludington (4.4 miles)

    Physicians

    • Third Coast Family Practice (1.4 miles)
    • Hearing Health Mi (4.5 miles)
    • All Access Care (4.5 miles)
    • Lakeshore Family Practice (4.7 miles)
    • Dannie Joe Gentry (4.7 miles)
    • Internal Medicine Associates of Ludington PC (5 miles)
    • Western Michigan Ent (5 miles)

    Restaurants

    • Applebee's (2.3 miles)
    • North Country Cafe (2.5 miles)
    • Arby's (3.2 miles)
    • El Rancho (3.3 miles)
    • Subway (3.5 miles)
    • Culver's (3.8 miles)
    • Wendy's (3.9 miles)

    Pharmacies

    • Meijer Pharmacy (2.4 miles)
    • Nichols Drug Stores (2.5 miles)
    • Walgreens (4.3 miles)
    • Rite Aid (5 miles)

    Cafes

    • Peet's Coffee and Tea (2.4 miles)
    • Jolly Plate (4 miles)
    • Riverflats Coffee and Tea (4.8 miles)
    • Red Rooster Coffee (5.8 miles)

    Parks

    • Scottville Riverside Park (2.8 miles)
    • Waterfront Park & Playground (6.1 miles)
    • Waterfront Park (6.1 miles)
    • Ludington City Park (6.2 miles)
    • Rotary Park (6.2 miles)
    • Oriole Field (6.3 miles)
    • Cartier Park (6.5 miles)

    Hospitals

    • Ludington Woods Living Center (4.9 miles)
    • Spectrum of Ludington (4.9 miles)
    • Memorial Medical Center (5 miles)
    • Davita (5 miles)
    • Memorial Medical Center of West Michigan (5 miles)
    • Munson Healthcare (5.6 miles)
    • Cancer Center (7.9 miles)

    Frequently Asked Questions

    Where is Willowbrook Care Home?

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