5959 Shattuck Road, Saginaw, MI 48603
For more information about senior living options: (844) 490-3973
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The nursing staff is excellent. Candace and Aushan are A-plus, and the other nurses and aides are caring and clearly enjoy their jobs. The facility is beautiful, clean, and well maintained, with a friendly, knowledgeable staff. The rooms are modern, spacious, and have private bathrooms. The staff are friendly, kind, and very helpful. The leadership is exceptional, and the facility maintains high standards of care and cleanliness.
They report the cafeteria often serves meals that do not match the menu and are frequently cold. They describe a waffle that was so hard it curled up and could not be eaten. They note that gravy and dessert are often missing from meals. They call for better organization and more staff in the cafeteria. They report debris on the floor for weeks and general cleanliness concerns. They recount residents being left on the commode for long periods, with shift-change excuses. They state residents sometimes go weeks without showers and hygiene is not prioritized. They mention belongings frequently going missing and laundry not being returned. They describe constant staff turnover and aides who are underpaid and undertrained for dementia care. They claim management fails to follow through on promises and does not communicate critical information. They advise avoiding Wellspring Lutheran memory care due to poor care.Wellspring presents itself as a modern, attractive place with a strong emphasis on cleanliness and friendly, professional staff, but the experiences people describe are sharply mixed. Some reviews highlight the campus as beautiful, spacious, and well maintained, with private bathrooms in most rooms and an overall sense of care from many of the nursing and support staff. Yet beneath that polished exterior, a different reality surfaces in numerous accounts: frequent problems in the cafeteria, inconsistent attention to basic daily needs, and serious concerns about the quality and consistency of memory care and other clinical services. Taken together, the feedback paints a picture of a facility that can be excellent in some moments and deeply frustrating in others, depending on where and when you look.
The cafeteria and meal service are a recurring flashpoint. Several reviewers complain that what is advertised on the menu often isn't what shows up, with representatives telling families what's available only to serve something different. Temperature is a common grievance - meals arrive cold far more often than anyone would like - and there are specific anecdotes about hard waffles and missing components like gravy or dessert. One reviewer noted that the fish was the only item consistently deemed acceptable, but that option appeared only twice in a three-week stretch. The underlying issue, according to these accounts, seems to be a lack of organization and reliable staffing in the dining area, with suggestions ranging from hiring a more capable cook to increasing cafeteria staff so meals are prepared and served in a timely, complete manner. The sentiment is that a well-run cafeteria should be an integral part of the resident's day, not a source of repeated disappointment.
Amid the dining concerns, many reviewers praise the caliber and caring demeanor of the nursing and auxiliary staff. Names like Candace, Aushan, Jennifer, and several others are mentioned with appreciation for their professionalism and genuine concern for residents. Several families describe nurses and aides as attentive, compassionate, and involved in residents' day-to-day lives. In those moments, the facility shines: staff who seem to enjoy their work and who take pride in the well-being of the people they care for. At the same time, other reviews reveal a divided experience on the care side - some families report prompt attention and helpful communication, while others recount delays, lapses in care, or challenges in coordinating medical information, especially in transitions or when family members request information about a resident's status.
Cleanliness and the physical environment receive a similar split assessment. On the positive side, the facility is repeatedly described as beautiful, modern, and very clean, with spacious rooms and well-kept common areas. Several reviews point to the presence of private bathrooms, a factor that many families value highly. Yet there are notable counterpoints: posters of debris left on floors for days, delays in showers for residents, and other lapses in routine housekeeping and maintenance. Some reviewers argue that cleanliness and attention to detail vary by staff shifts or department, which can leave families feeling uncertain about what to expect on any given day. In short, the building itself often earns praise, but the everyday upkeep and housekeeping can be inconsistent.
Memory care and dementia-related care emerge as one of the most troubling themes. A subset of reviews focuses on transitions into memory care or PT/rehab settings, with several families recounting experiences that ranged from disappointing to alarming. Complaints include inadequate hygiene, missed showers, inconsistent administration of medications, and a perception that personal belongings frequently went missing. Some reviewers explicitly state that the level of care for residents with dementia did not meet expectations, with one laying out a long list of concerns about follow-through, staff training, and responsiveness. In several cases, families ultimately removed their loved ones from Wellspring and moved them to other facilities, often citing a lack of state licensing or overall organizational shortcomings as part of their decision. The result is a strong warning for anyone choosing a memory care option: ask detailed questions about staffing ratios, training, medication administration, and how dirty work gets handled during shift changes.
Beyond the care and dining experiences, there are tours and general impressions that lean positive. A reviewer who toured Wellspring with the Saginaw Chamber was impressed by the size of the rooms and the fact that every room had a private bathroom, noting that the facilities were modern and spacious, with staff described as kind and friendly. Other comments highlight the resident activity level, with people out and about for therapy and social interaction, and a sense that some days can be very well managed. Taken together, these observations suggest that Wellspring has the potential to deliver very good care in the right circumstances, with material strengths in facility design, staffing in certain departments, and overall atmosphere.
Finally, the reviews present a nuanced, sometimes stark contrast between "recommended" and "not recommended." A number of families indicate they would readily recommend Wellspring when focusing on the positive aspects - the courtesy of staff, the clean and welcoming environment, and moments of excellent nursing care. On the other hand, a substantial thread of feedback warns prospective families to proceed with caution, particularly regarding the memory care unit and the cafeteria. Several authors describe management lapses, unreliable promises from staff, and a pattern of turnover or under-resourcing that undermines consistent, high-quality care. In those cases, families report moving loved ones to other facilities and sometimes concluding that Wellspring is not the right fit for someone with significant needs or for families seeking dependable, day-to-day reliability.
For anyone considering Wellspring, the feedback suggests a few practical takeaways. First, visit and observe not just the public areas but the cafeteria and the memory care unit specifically, to gauge meal service quality and daily routines. Inquire about staffing ratios during peak mealtimes, the process for ensuring medication administration, and the facility's approach to hygiene, shower schedules, and laundry. Ask about state licensing status, especially for memory care, and request a direct line of communication with leadership when concerns arise. Finally, weigh the facility's standout strengths - beautiful surroundings, private rooms, dedicated caregivers, and engaging therapy programs - against the recurring concerns about consistency in basic care, to determine whether Wellspring aligns with your expectations and your loved one's needs. The campus is clearly capable of excellent care, but achieving that consistently appears to depend on day-to-day variations in staffing, organization, and follow-through.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Meadow View North in Saginaw, MI is a fully furnished assisted living community that offers top-notch amenities and care services in a comfortable and welcoming environment. Our residents can enjoy their favorite cable or satellite TV shows in the privacy of their own rooms, and gather with friends and family in the dining room for delicious meals.
Our community boasts beautiful gardens and outdoor spaces where residents can relax and enjoy the fresh air. For those who love reading, we have a small library filled with various books to indulge in. Residents can stay connected with loved ones through telephone and Wi-Fi/high-speed internet access.
At Meadow View North, our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer diabetes diet management for those with specific dietary needs. Our team ensures that residents receive the proper medication management they need for their well-being.
To promote mental wellness, we provide a specialized program that focuses on maintaining good mental health among our residents. We tailor our services to accommodate special dietary restrictions, ensuring that everyone's nutritional needs are met.
Residents at Meadow View North will never run out of things to do. Our community encourages resident-run activities where individuals can engage with one another and create meaningful connections. We also schedule daily activities to keep our residents busy and entertained.
Conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Meadow View North offers easy access to essential services and amenities within close proximity to our community.
Come join us at Meadow View North in Saginaw, MI – where exceptional care meets vibrant community living.
Meadow View North is located at 5959 Shattuck Road, Saginaw, MI 48603 in Saginaw County, Michigan
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