Henry's Paradise Home

30935 Pennylvania, Romulus, MI 48174

For more information about senior living options: (844) 490-3973

3.2 from 24 reviews
5 stars
9
4 stars
5
3 stars
1
2 stars
0
1 stars
9

Assisted Living

Overall Review of Henry's Paradise Home

Pros

  • pro The location offers easy and good service.
  • pro They have an excellent selection of merchandise.
  • pro The Detroit Metro Airport location is perfect for layovers.
  • pro A manager personally arranged an on-site exchange with care and excellence.
  • pro In-store service at the Michigan Sports store is excellent.
  • pro The place is very nice and friendly.

Cons

  • pro The website incorrectly labels Detroit Metro Airport stores as being outside the airport, causing confusion about returns.
  • pro The soda was not cold.
  • pro The customer service outside the Michigan Sports store was very poor; phones and messages were not answered or returned.
  • pro Several staff members were described as rude, unhelpful, or in a nasty mood, leading to a bad shopping experience.
  • pro Salesperson #31497 was short and disrespectful, making a dismissive comment about needing a minute for her brain to work.
  • pro A staff member charged extra for an item that was on sale, suggesting a mis-scan or error.
  • pro The store was described as having staff who were loud and ignorant and lacking basic customer service.
  • pro LeMonica was arrogant and unfriendly to customers.

Review

Travelers who stopped at Paradies Lagardere locations during domestic layovers tell a mixed story of discovery, gifts, and mixed service experiences. One traveler recalled picking up taffy and fudge from Mackinac Island for gifts while waiting for a layover, then unexpectedly finding a store in Detroit Metro Airport. The impression there was favorable: a convenient location, easy and friendly service, and an excellent merchandise selection. The only minor blemish mentioned was that the soda they bought wasn't as cold as expected, but overall the experience felt positive and effortless.

A separate complaint centers on the company's online presentation and airport wayfinding. The reviewer notes that the Detroit Metro Airport page appears to place the store outside the airport, which complicated efforts to return a book purchased in Atlanta. The traveler was told there are stores inside the airport, yet could not locate them and walked away frustrated. The call to action is clear: fix the website and clearly show where stores are located within each airport to prevent similar confusion for future travelers.

Despite the navigation hiccup, one memorable testimonial praised the overall company and its leadership. A customer highlighted a specific manager, James, who proactively reached out via phone and later went so far as to meet the traveler at the terminal with the bag for an exchange. They framed this personal touch as exemplary, describing it as "how you fix a small, but annoying problem ? with class & excellence." The encounter left the traveler hopeful about future transit experiences and eager to run into James again at Detroit-Metro.

There are also strong contrasts in service quality depending on the store location. Several reviews praise in-store service at Michigan Sports as excellent, but complain about the quality of assistance when outside that particular store. One reviewer spent three weeks attempting to exchange a t-shirt for a larger size and found no one answered the Paradies Lagardere phones or online messages. The sentiment was unequivocal: the in-store experience could be superb, but outreach and follow-through outside the direct store environment left something to be desired.

Other accounts focus on specific interactions that left customers frustrated or feeling undervalued. A reviewer described Plum as needing training for staff, noting a rude woman behind the counter whose presence dampened an otherwise visually appealing offering. The same account emphasized that at times there was only one employee in the store, leading to long waits and a perception that customers in line were an inconvenience rather than a priority.

The thread of dissatisfaction continues with explicit pricing and checkout frustrations. One customer labeled a salesperson's behavior as "very short and disrespectful" when a sale price did not ring up as expected, and another staff member, described as being in a "nasty mood," appeared uninterested in helping with inquiries about pillows. A separate entry labeled a transaction "SCAM SCAM!!" after being charged more than the sale price, with the receipt noting a mis-scanned item and a price discrepancy. These incidents collectively paint a picture of inconsistent training and accountability in the sales process.

Racially charged commentary also appears in one review, casting a harsh light on a particular store encounter. The reviewer described meeting "two very stereotypical black females, loud, ignorant and lacked customer service," singling out one staff member named Sonia. They imply that such behavior is endemic to the store environment and advise finding another store. While this is a painful and inflammatory sentiment, it is part of the verbatim feedback shared by customers and is reproduced here to reflect the reviewer's experience and the tone of the commentary.

Further negative episodes mention a different sales associate who allegedly charged for an item not bought and distracted the customer with small talk as a tactic to commit the error. The reviewer claimed the interaction was "unbelievable and works because most of the people are in a hurry." Other complaints include references to rude service from multiple salespeople and a claim of limited, overpriced selections, with one employee named LeMonica described as arrogant and unfriendly toward customers.

Taken together, these reviews portray a broad spectrum of experiences across Paradies Lagardere locations. Some travelers encounter attentive, proactive management (as in the James episode) and find value in friendly, efficient in-store service and a well-curated product selection. Others encounter mispriced items, slow or unresponsive customer service from outside the stores, confusing website navigation, and tense or dismissive interactions with staff. The recurring themes suggest opportunities for improvement in training, cross-location consistency, pricing accuracy, and online store location clarity, even as individual stories celebrate hospitality, thoughtful problem-solving, and moments of genuine care from some team members.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (2 miles away) Detroit Metropolitan-Wayne County (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Henry's Paradise Home, a premier assisted living community located in the charming city of Romulus, MI. Designed to provide a nurturing and supportive environment, our home offers a blend of comfort and care that caters to the needs of our residents.

At Henry's Paradise Home, you'll find a variety of amenities that enhance daily living. Our beautifully furnished dining room is perfect for enjoying meals with friends or participating in engaging social gatherings. The fully furnished accommodations create a cozy atmosphere where you can feel at home from day one. Residents can also appreciate our serene outdoor spaces and well-tended gardens—ideal for relaxation or simply enjoying nature.

Our dedicated team provides exceptional care services tailored to individual needs, ensuring peace of mind for both residents and their families. We offer assistance with activities of daily living, such as bathing and dressing, medication management, and meal preparation tailored to special dietary restrictions. Our commitment extends beyond personal care; we coordinate with healthcare providers and arrange transportation for medical appointments to ensure access to necessary services.

Residents at Henry's Paradise Home can partake in scheduled daily activities designed to keep them engaged and active within our community. With a variety of local amenities nearby—including cafes, parks, restaurants, and pharmacies—there are plenty of opportunities for outings and exploration.

Experience compassionate living at Henry's Paradise Home where comfort meets care in an enriching environment tailored just for you.

Nearby Places of Interest

Transportation

  • Delta Sky Club (1.9 miles)
  • Detroit Metropolitan Wayne County Airport (DTW) (2 miles)
  • Detroit Airport Ground Transportation Center (2.1 miles)
  • Concourse A (2.1 miles)
  • DTW Runway (2.2 miles)
  • Concourse B (2.2 miles)
  • Delta Sky Club (2.3 miles)

Restaurants

  • Cat Cora Tap Room - 16 (2 miles)
  • Andiamos (2 miles)
  • Sora Japanese Cuisine & Sushi Bar (2 miles)
  • Plum Market (2.1 miles)
  • Mezza Mediterranean Grille (2.2 miles)
  • BJ's Restaurant & Brewhouse (4.5 miles)
  • Burger King (4.9 miles)

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • New Boston RX Pharmacy (3.3 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4 miles)
  • Walgreens (4.9 miles)
  • CVS Pharmacy (4.9 miles)
  • Walgreens (5.6 miles)

Parks

  • Willow Metro Park (3.1 miles)
  • Willow Park Pond (3.8 miles)
  • Heritage Park (5.3 miles)
  • Civic Center Park (5.9 miles)
  • Huroc Park (6.2 miles)
  • Lower Huron Metropark (7.5 miles)

Cafes

  • Panera Bread (4.4 miles)
  • Tim Hortons (5.1 miles)
  • Biggby Coffee (5.6 miles)
  • Tim Hortons (5.7 miles)
  • Starbucks (7.8 miles)
  • Starbucks (7.9 miles)
  • Tim Hortons (8 miles)

Places of Worship

  • Our Lady of the Woods (5.1 miles)
  • Southpoint Church (8.1 miles)

Physicians

  • Michigan Institute-Urology (6 miles)
  • Lagrou, Robert New Oakland Family Centers (6.7 miles)
  • Oakwood Healthcare Center (6.8 miles)
  • Northline Women's Health Center (6.9 miles)
  • Michigan Center For Oral Surgery (7.3 miles)
  • Macdermid Norman Dr Macdermid Norman G Family Belleville (7.5 miles)
  • Family Health PC (7.7 miles)

Hospitals

  • Henry Ford Medical Center - Woodhaven (6.4 miles)
  • Oakwood Annapolis Hospital (6.5 miles)
  • DaVita Belleville Dialysis (7.9 miles)

Frequently Asked Questions

Where is Henry's Paradise Home?

Nearby Communities

Related Resources

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

  • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

    Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.