WellsBrooke Premium Home Health Care

Pros

• Wellsbrooke took action to address their financial challenges with Medicaid and Medicare clients.
• The notice of 15 business days shows that Wellsbrooke made an effort to inform patients of the changes.
• The reviewer appreciates having written documentation of their contact with Wellsbrooke.
• The reviewer acknowledges the difficulty of establishing new services within a limited time frame.
• The reviewer values the long-term relationship between their family member and the aide provided by Wellsbrooke.

Cons

• Wellsbrooke's decision to drop Medicaid and Medicare clients without proper notice is viewed as patient abandonment.
• Vulnerable families are facing a difficult predicament due to Wellsbrooke's neglect in transferring services to another provider.
• Wellsbrooke failed to fulfill their duty in properly discharging patients by not initiating a transfer of service.
• The lack of response from Wellsbrooke regarding the date of their decision reflects poorly on their communication with clients.
• The abrupt loss of an aide, who had been providing regular care for over three years, showcases Wellsbrooke's negligence in informing their own staff about client changes.

Review

Wellsbrooke, a healthcare provider catering to Medicaid and Medicare clients, has recently come under scrutiny for its sudden decision to drop all such clients without adequate notice. This move has been deemed as patient abandonment and has put vulnerable families in an exceedingly difficult situation. The company's lack of effort in facilitating a smooth transfer of services to other providers accepting state and federal funds is seen as a severe neglect of their duty to properly discharge patients.

One disgruntled individual who received a notice today expresses their concern over the abruptness of the decision. Dated , the notification states that Wellsbrooke will be eliminating services with only 15 business days' notice. The writer notes that this timeframe is highly impractical, given the complex nature of establishing new service arrangements. Moreover, they mention how even the aide who had been consistently providing care for their medically fragile and developmentally disabled family member of over three years was not informed about losing a regular client.

The impact of Wellsbrooke's actions on these vulnerable families cannot be overstated. With such short notice, many individuals find themselves at a loss when it comes to finding alternative healthcare providers who accept Medicaid and Medicare. This sudden disruption in care jeopardizes the well-being and stability of countless patients who rely on these services for their daily lives.

Furthermore, the review highlights that Wellsbrooke appears to have made this decision without taking into consideration the financial consequences for their clients. By dropping Medicaid and Medicare clients, the company seems to be prioritizing profit margins over patient care – a concerning revelation indeed. This move raises questions about the ethics and values upheld by Wellsbrooke as a healthcare provider.

Desperate for answers, the reviewer attempted to contact Wellsbrooke regarding the date this decision was made but does not expect a response. They express their intention behind documenting this contact with the company – creating written evidence that they reached out seeking clarification or resolution regarding this troubling situation.

The most alarming aspect of this development is the impact it will have on individuals like the medically fragile and developmentally disabled family member mentioned in the review. This individual will lose their aide by February , leaving them without crucial care and support. The difficulty of finding a suitable replacement within such a limited timeframe cannot be ignored, further compounding the stress and uncertainty faced by the affected families.

In conclusion, Wellsbrooke's decision to abruptly drop Medicaid and Medicare clients without properly facilitating a transfer of services to other providers is highly concerning. The lack of consideration for vulnerable patients, combined with the financial implications this move carries for families, is deeply troubling. It remains to be seen how Wellsbrooke will address these issues and ensure that their actions do not compromise patient care in the future.

Parks

• Plymouth Township Park (1.6 miles)
• ITC Community Sports Park (3.8 miles)
• Rotary Park (4.6 miles)
• Paul Revere Park (4.8 miles)
• Island Lake (5.7 miles)
• Heritage Park (6.3 miles)
• canton independance park Field 5 (6.5 miles)

Restaurants

• Barrio Cocina Y Tequileria (2.7 miles)
• Northville Sports Den (3.3 miles)
• Leo's Coney Island (3.9 miles)
• Border Cantina (4.4 miles)
• Chipotle Mexican Grill (4.8 miles)
• Shake Shack (4.9 miles)
• J. Alexander’S Restaurant (4.9 miles)

Physicians

• Parkview Professional Building (3.1 miles)
• Medical Clinic of Northville (3.4 miles)
• Fairwood Medical (4.1 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (5.6 miles)
• Partners In Internal Medicine (6.2 miles)
• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (6.3 miles)
• Novi Orthopedic Center (6.7 miles)

Pharmacies

• CVS Pharmacy (3.4 miles)
• Devz Pharmacy (4.2 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (5 miles)
• Meijer Pharmacy (5.1 miles)
• CVS Pharmacy (5.3 miles)
• CVS Pharmacy (5.3 miles)

Places of Worship

• Ward Church (4.2 miles)
• Bible Believers Church (5.9 miles)
• Church of the Holy Family (6.4 miles)
• Muslim Community of Western Suburbs (7.6 miles)
• Hope Church (7.9 miles)
• Mile City Church Lyon (8.4 miles)
• Brightmoor Christian Church (9.1 miles)

Theaters

• Phoenix Theatres Laurel Park Place (5.3 miles)
• Emagine Theatres (6.6 miles)
• Emagine Novi (7.2 miles)

Cafes

• Panera Bread (5.3 miles)
• Panera Bread (6.5 miles)
• Starbucks (7 miles)
• Biggby Coffee of Westland (7.3 miles)
• Starbucks (7.5 miles)
• Starbucks (8.4 miles)
• Starbucks (9.2 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (5.6 miles)
• Providence Park Hospital (6.8 miles)