Countryside Village is a senior community in Perry, MI.
Information last verified:
4600 Britton Rd, Perry, MI 48872
For more information about senior living options: (866) 208-4318
Rent increases are a recurring complaint residents share.
Several residents say rent has gone up year after year, with one noting increases over multiple years without improvements to match. Others describe specific jumps that left them questioning what they are getting for the higher cost. A few also link the concern to wider maintenance or utility problems, making the increases feel even harder to justify.
Residents describe frustrating, inconsistent office support.
Multiple reviews mention trouble reaching the front office, including not answering phones and difficulty getting maintenance scheduled. Some residents also criticize management changes, describing rude or false information and delays when trying to address lease or appointment issues. At the same time, a few reviews praise specific staff members as professional and helpful, showing the experience can vary depending on who you interact with.
Residents raise concerns about upkeep and water reliability.
Some reviews mention maintenance problems ranging from units not holding up well after move-in to general upkeep that doesn’t feel consistent. There are also multiple mentions of water-related issues, including a boil-water alert and concerns like sewer conditions. Several comments say improvements are being made, but the recurring issues mean upkeep is still a frequent point of debate.
The pool and playground are frequently mentioned amenities.
Residents often point to outdoor amenities like the pool and playground as reasons families enjoy visits or time outside. Some describe needing a code to use the pool and say the front office wasn’t reliably available to provide it, while others mention the pool being shut down at a time. Even with those complaints, the outdoor areas still come up often as a positive part of the community experience.
Many residents say the staff is welcoming and supportive.
Beyond complaints about office accessibility, multiple reviews describe friendly staff and credit individuals for being professional and responsive to questions. Some residents also talk about feeling safe and taken care of, especially in relation to interactions with caring team members. A few reviews include more personal, family-centered praise, suggesting the day-to-day experience can feel supportive when communication goes well.
Pet policies are a concern for some residents.
At least a couple of reviews mention limitations around dogs, including breed-related rules that affect whether residents feel they can bring their pets. One resident also asks directly about what dog breeds are allowed, reinforcing that pet eligibility is not always clear from the start. While this may matter only to pet owners, it comes up clearly enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Active Adult Communities (55+)
Capital City (18 miles away)Countryside Village is located at 4600 Britton Rd, Perry, MI 48872 in Shiawassee County, Michigan
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