2023 Kilbourn Avenue, Owosso, MI 48867
For more information about senior living options: (844) 490-3973
The office is described as the best psychiatry office the reviewer has ever worked with and has never let them down. The staff are like family and consistently accommodating. The staff have provided substantial support to the reviewer's family. The behavioral health unit staff are amazing and have a great understanding of mental health, therapies, coping skills, diagnoses, and medications. The reviewer expresses gratitude for Dr. Al-Sadi's help. Nurses and doctors are praised for providing the needed care during stays.
Stacy Schaufele terminated a long-term client with an emailed form letter and zero explanation while the client was in crisis. She is described as unprofessional, crossing ethical boundaries, sharing client information without consent, and making arbitrary termination decisions. Joyce and Sara allegedly mocked a patient and others laughed at her in the hallway. The Memorial ER intake team is described as completely ignorant to mental health, inattentive, and unprofessional, including a nurse yelling at the patient during a panic attack. Dr. Ali Said is described as terrible, with multiple intakes that ruined the patient and their medications, and the reviewer questions the doctor's stated name. The facility is described as terrible and likely to screw you up more, not help. The phone intake line is described as very unprofessional, with Caitlin giving unhelpful responses; the number is said to be a waste of time.A wide range of experiences emerges from people who have interacted with Stacy Schaufele and the related behavioral health services, revealing a divided impression of care, communication, and professional conduct. On one end of the spectrum, there are bitter, uncompromising accounts of abrupt terminations and perceived unethical handling of crises, while on the other, there are heartfelt testimonials praising staff warmth, accessibility, and a sense of family-like support. The consistency in these voices is not in agreement about outcomes, but in the intensity with which people felt their needs were or were not met, and in the distinct memory a particular interaction leaves long after it ends.
One review presents a stark critique of how a long-standing therapeutic relationship can abruptly collapse. The former client describes being terminated after many years of service with only an emailed form letter and no explanation, all while they themselves were in crisis. The account accuses Schaufele of crossing ethical boundaries and sharing personal information without consent, and it asserts that policy was used to justify a decision with no transparency or discussion. The reviewer expresses deep harm from what they viewed as a disregard for their welfare, labeling the termination as arbitrary and insufficiently compassionate. The underlying message is a call for greater accountability and a refusal to normalize a policy-driven, explanation-free severing of care when a patient is most vulnerable.
Another thread in the reviews concerns a family member who ended up in a hospital and behavioral health setting, with an emphasis on the experience of the care team versus hospital intake practices. The writer details a sequence in which their sister was admitted for health concerns, tests revealed something that prompted concern for the heart, lungs, and brain, and a subsequent placement in a behavioral center. The account is emphatic about negative interactions: staff in the behavioral unit are described as neglectful or dismissive at times, with specific complaints about nurses and other patients being made fun of or mocked. The reviewer paints a grim picture of the hospital experience, claiming that staff did not investigate serious symptoms thoroughly enough and that the overall demeanor of certain personnel undermined the person's dignity and safety during a vulnerable period. The tone is one of frustration and a demand for higher standards of respect and attentiveness in emergency and behavioral health settings.
In contrast, several reviewers offer glowing praise for the psychiatry practice itself. One person calls the office "absolutely hands down the best psychiatry office I have ever worked with" and highlights ongoing engagement over multiple years, emphasizing reliability and a genuine concern for the patient's well-being. A particular staff member - Joey in the office - is singled out as a catalyst of positive change, described as a "miracle worker" who embodies the kind of support that has made a meaningful difference for the patient and their family. This voice stresses that the practice demonstrates real care, with staff who are attentive, understanding, and committed to the patient's mental health journey. The sentiment conveyed is that of professional competence paired with heartfelt, person-centered care.
Other reviews echo this warmth and gratitude, portraying a culture of welcome and accommodation. Several patients express that the staff feel like family and consistently go out of their way to be accommodating to both the patient and their relatives. The consistency of these affirmations - couched in terms like "like family" and "definitely helping my family" - suggests a pattern of engagement characterized by patience, accessibility, and a willingness to address concerns in practical, compassionate ways. These accounts present a stark contrast to the harsher critiques, painting a picture of a clinic environment where trust can be built through steady support and constructive communication.
There are also voices that acknowledge both strengths and flaws within the system. A review focusing on the behavioral health unit expresses gratitude for the clinical care provided by doctors and nurses, particularly Dr. Al-Sadi, while noting a clear downside: the interaction with the Memorial ER team during intake was disappointing. The reviewer describes the ER staff during a highly stressful moment as inattentive and dismissive, with a palpable sense of frustration about the mismatch between the level of care in the behavioral health unit and the experience at the emergency department. This juxtaposition highlights how patient experiences can vary significantly depending on setting and personnel, even within the same broader care network.
In one more account, a commenter laments the lack of professional warmth in a call-and-answer context, pointing to a specific person - Caitlin - whose greeting felt impersonal and unhelpful. The complaint suggests that a more informative and standardized approach, such as an FAQ or more consistently helpful information, would make a meaningful difference for people reaching out in distress. While this critique is smaller in scope compared to the broader concerns about crisis care and termination, it underscores an ongoing demand for clear, respectful, and responsive communication across all points of contact.
Taken together, these voices illustrate a landscape in which patient experiences are deeply personal and highly variable. For some, the care team embodies reliability, empathy, and a sense of partnership in the journey toward mental health and recovery. For others, however, episodes of abrupt termination, perceived privacy violations, perceived neglect in crisis situations, and inconsistent communication leave lasting scars and skepticism about the level of accountability within the practice. The common thread is a clear expectation that compassionate, transparent, and competent care should be the baseline, with patient welfare always prioritized - whether one is in a serene office visit, navigating the turbulent waters of a crisis, or cycling through the various tiers of emergency and behavioral health services.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Umbrellex 4, located in the charming city of Owosso, MI, is a premier assisted living community that offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
Residents at Umbrellex 4 can enjoy the convenience of having their meals served in a spacious dining room, where they can savor delicious and nutritious dishes prepared by skilled culinary professionals. The community is fully furnished, providing residents with a cozy and welcoming environment to call home.
Outdoor enthusiasts will appreciate the beautifully maintained garden and outdoor spaces, perfect for taking leisurely strolls or enjoying fresh air. Housekeeping services are offered to ensure that residents' living spaces remain clean and tidy at all times.
Umbrellex 4 understands the importance of staying connected in today's digital age, which is why Wi-Fi/high-speed internet access is available throughout the community. Additionally, residents have access to a telephone for convenient communication with their loved ones.
For those requiring assistance with daily activities such as bathing, dressing, and transfers, highly trained staff members are available to provide compassionate support. The community also coordinates with health care providers to ensure that residents receive the necessary medical attention and care.
Dietary needs are carefully catered to at Umbrellex 4, with specialized meal options available for individuals with diabetes or other special dietary restrictions. Meal preparation and service are provided so that residents can enjoy delicious and healthy meals without any hassle.
Transportation arrangement services are available for medical appointments, ensuring that residents can conveniently access necessary healthcare services. In addition to this, transportation to doctors' appointments is also provided for added convenience.
Keeping residents engaged and entertained is a priority at Umbrellex 4. Scheduled daily activities offer a variety of engaging experiences for all interests and abilities.
The community's location is highly advantageous, with numerous parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity, making it easy for residents to access necessary amenities and services.
Umbrellex 4 is dedicated to providing a warm and caring environment where residents can live comfortably while receiving the personalized support they need.
Umbrellex 4 is located at 2023 Kilbourn Avenue, Owosso, MI 48867 in Shiawassee County, Michigan
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Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
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The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
Securing Financial Support for Assisted Living: A Comprehensive Overview
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
