2023 Kilbourn Avenue, Owosso, MI 48867
For more information about senior living options: (844) 490-3973
The psychiatry office is described as the best they have ever worked with, and the staff are said to have never let them down. Joey is praised as a miracle worker in the office. The staff are portrayed as truly caring about patients' well-being. The staff are like family and consistently accommodating to families. The reviewer felt they were treated with respect and their trauma was affirmed. The staff are friendly and provide a consistently positive experience. The behavioral health unit is praised for amazing care from nurses and doctors, with particular appreciation for Dr. Al-Sadi and the team's strong understanding of mental health, therapies, coping skills, diagnoses, and medications.
Stacy Schaufele is described as unprofessional, crossing ethical boundaries, sharing client information without consent, and making arbitrary termination decisions. She allegedly terminated a long-time client with an emailed form letter and zero explanation while the client was in crisis, causing significant harm. The staff are described as horrible, with Joyce and Sara allegedly mocking the patient and making rude comments, while other patients laughed. The doctor was described as terrible, with claims that after multiple intakes the care ruined the patient and their medications, and that the practice is not recommended. The Memorial ER intake is described as ignorant to mental health; a nurse yelled at the patient and threatened to block contact with the community mental health worker, and the staff were inattentive. The front-desk staff are described as very unprofessional, with an unhelpful phone greeting and a lack of useful information.Umbrellex 4 in Owosso, MI appears best suited for adults whose primary need is structured behavioral health treatment delivered by a clinical team that staff and some residents describe as compassionate and capable. The strongest signals from the reviews point to the behavioral health unit as a place where nurses and doctors can provide attentive care, therapeutic supports, coping strategies, and targeted medication management. For families prioritizing evidence of clinical expertise, steady practitioners, and a treatment-focused environment, Umbrellex 4 can feel like a solid match - provided expectations stay centered on mental health outcomes rather than an all-inclusive assisted living experience.
Those who should seriously consider alternatives are those seeking robust, well-rounded senior living services beyond psychiatric care. Several reviews flag issues with administration, privacy, and professional boundaries that undermine the safety and trust fundamental to long-term placement. A pattern of perceived ethical lapses, abrupt terminations without clear explanations, and inconsistent customer-facing behavior suggests that governance and accountability may not keep pace with clinical strengths. For residents who need reliable daily living support, strong privacy protections, and transparent decision-making from leadership, looking at other options is prudent.
On balance, Umbrellex 4's clinical upside in the behavioral health realm can offset some concerns if the need is truly for psychiatric treatment and ongoing therapy. The most reliable praise centers on the depth of psychiatric care: staff who "care about well-being," clinicians who understand mental health, and practitioners who affirm trauma and provide practical coping skills. When the care team is aligned with a patient's treatment goals, this can translate into meaningful improvements, especially for those who benefit from consistent medication management and therapy within a dedicated unit. That said, the positive clinical experiences are not universally shared, and stronger administrative consistency remains a critical missing piece for many residents and their families.
The main drawbacks are governance and interpersonal safety pressures that significantly color the decision to move here. Reports of unprofessional behavior, privacy breaches, and decisions made without clear explanations create an environment where trust has to be earned anew every day. Even when clinical care shines, the backdrop of policy disputes, alleged boundary issues, and friction with ER staff or intake teams undermines overall confidence in the facility as a long-term home. In practical terms, families must weigh whether an exceptional clinical team can be trusted to protect personal information, honor patient rights, and communicate promptly and respectfully during crises and routine transitions alike.
For families actively evaluating this community, a concrete due-diligence plan is essential. Prioritize a thorough tour of the behavioral health unit, not only the public spaces. Request written summaries of patient rights and grievance procedures, and ask to review recent staff training and privacy safeguards. Speak with current residents or family members about their day-to-day interactions and any experiences with administrative decisions. Inquire directly about termination policies, who can initiate such actions, and how disagreements are resolved. If possible, arrange to observe how clinicians coordinate with residential staff during a typical day and whether family members receive timely, clear updates on treatment plans and progress.
In the Owosso area, alternatives to Umbrellex 4 should be compared across two axes: governance reliability and comprehensive senior living supports. For residents who want a traditional assisted living environment with steady leadership, predictable programming, and transparent policies, other communities are likely to offer more consistent experiences. For those whose priority is mental health treatment and who are prepared to actively monitor care, Umbrellex 4 can be a viable option - but only with clear safeguards, ongoing advocacy, and a readiness to switch if administrative issues surface repeatedly.
Bottom line: Umbrellex 4 delivers real clinical value in its behavioral health care, yet governance and privacy concerns muddy the overall suitability for long-term placement. It is a strong choice for someone whose primary need is psychiatric care and who can tolerate, or even require, an aggressive advocacy stance to safeguard rights and ensure clear communication. For anyone seeking a broader senior living environment, or for families unwilling to manage ongoing governance questions, the safer path is to pursue facilities with steadier leadership, transparent policies, and fewer reports of misalignment between care and administration.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Umbrellex 4, located in the charming city of Owosso, MI, is a premier assisted living community that offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
Residents at Umbrellex 4 can enjoy the convenience of having their meals served in a spacious dining room, where they can savor delicious and nutritious dishes prepared by skilled culinary professionals. The community is fully furnished, providing residents with a cozy and welcoming environment to call home.
Outdoor enthusiasts will appreciate the beautifully maintained garden and outdoor spaces, perfect for taking leisurely strolls or enjoying fresh air. Housekeeping services are offered to ensure that residents' living spaces remain clean and tidy at all times.
Umbrellex 4 understands the importance of staying connected in today's digital age, which is why Wi-Fi/high-speed internet access is available throughout the community. Additionally, residents have access to a telephone for convenient communication with their loved ones.
For those requiring assistance with daily activities such as bathing, dressing, and transfers, highly trained staff members are available to provide compassionate support. The community also coordinates with health care providers to ensure that residents receive the necessary medical attention and care.
Dietary needs are carefully catered to at Umbrellex 4, with specialized meal options available for individuals with diabetes or other special dietary restrictions. Meal preparation and service are provided so that residents can enjoy delicious and healthy meals without any hassle.
Transportation arrangement services are available for medical appointments, ensuring that residents can conveniently access necessary healthcare services. In addition to this, transportation to doctors' appointments is also provided for added convenience.
Keeping residents engaged and entertained is a priority at Umbrellex 4. Scheduled daily activities offer a variety of engaging experiences for all interests and abilities.
The community's location is highly advantageous, with numerous parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity, making it easy for residents to access necessary amenities and services.
Umbrellex 4 is dedicated to providing a warm and caring environment where residents can live comfortably while receiving the personalized support they need.
Umbrellex 4 is located at 2023 Kilbourn Avenue, Owosso, MI 48867 in Shiawassee County, Michigan
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