9318 East Pickard, Mount Pleasant, MI 48858
For more information about senior living options: (844) 490-3973
The staff are absolutely amazing. They care deeply about the residents. Her care was phenomenal. The environment is friendly and feels like home. Jill the administrator was terrific and transparent about cost and care. Green Acres is truly the place to be. The kitchen staff prepare homemade, nutritious meals that residents really enjoy. The management goes out of their way to keep residents, families, and staff happy. Janelle is the best; she is friendly, caring and compassionate toward patients and their families. Janelle enjoys her job. Residents feel like family and are treated with respect. The facility is beautiful and clean.
The administration was terrible and lazy. They were unable to get basic Tylenol orders correct. There were missed diagnoses. The care team was terrible. There was never the same RN, leading to missed communication. Speaking up about missed issues leads to punishment. They ganged up on the reviewer. The reviewer regrets bringing their father there. The establishment is mismanaged with poor leadership, privacy invasion, and harassment of employees causing daily panic attacks. Direct care workers were mean and nasty when meals were not ready on time. The reviewer would not recommend this place. There is little to no diversity among residents and staff.This Mount Pleasant facility is best suited for families who want a genuinely homelike, caregiver-focused environment where direct care staff are seen as the heart of the community. When the care team is fully engaged, residents enjoy daily activities, homemade meals, and a warmth from staff that translates into neighbors and families feeling at home. That said, the strongest upside hinges on stable leadership and consistent communication; without solid administration, even excellent front-line care can fray, leaving families wary about what is happening behind closed doors.
On the plus side, the testimonials consistently praise the hands-on care and the emotional tenor of the place. Residents and families describe staff as genuinely caring and responsive, with cooks delivering comforting, homemade meals and a calendar packed with daily activities that keep residents engaged. Administrators and individual team members loom large in the good stories, with specific mentions of a thoughtful administrator who communicates clearly about costs and care, and caregivers who treat residents like family. When staff feel supported and appreciated, the culture feels cohesive, and the homey atmosphere becomes a meaningful differentiator.
Yet the negatives in the reviews cannot be ignored. There are repeated accusations of mismanagement and poor leadership, including rumors of privacy invasions and a punitive climate toward staff who raise concerns. Several accounts describe miscommunication, high turnover in leadership, and a sense that problems are not addressed promptly. The tension between frontline dedication and administrative practices appears to be a recurring fault line, with some families feeling the environment shifts once management steps in or policies change. These concerns matter, because a facility's administration sets tone for accountability, safety, and trust.
The key tension is whether the strong, resident-focused care on the floor can offset the perceived gaps in governance. For families prioritizing day-to-day quality of life - home-like meals, attentive aides, and a welcoming social scene - the pros may outweigh the cons, particularly if staff stability remains high and questions are answered candidly. But when complaints touch on privacy, retaliation, or inconsistent leadership, the peace of mind around safety and long-term planning can erode quickly. In such cases, the positives become conditional rather than universal, and the decision rests on whether steadfast, trusted relationships with staff can survive ongoing administrative turbulence.
Who should consider alternatives? Families that demand transparent governance, consistent RN-led oversight, and a clear, enforceable commitment to resident privacy and staff wellbeing may want to look elsewhere. The most compelling caution is for those whose loved one requires rigorous accountability, predictable policies, and a culture that actively protects whistleblowers and addresses concerns without fear of reprisal. Similarly, if cost structures and care plans require tight, proactive management, and those elements cannot be demonstrated in a straightforward way, exploring other communities may be prudent.
In practical terms, families evaluating this Mount Pleasant campus should plan a deliberate site visit with specific questions. Seek conversations with multiple care staff to assess turnover and morale, request to meet the administrator and finance lead, and ask for recent incident and response histories. Observe the daily rhythm: the kitchen, activity programming, and how associates interact with residents and families. Verify how care plans are updated, how emergencies are communicated, and what protections are in place for resident privacy. The right choice hinges on whether the care you see day-to-day proves durable amid the administration's approach to leadership, accountability, and culture.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pleasant Acres in Mount Pleasant, MI is an assisted living community that offers a comfortable and caring environment for seniors. Residents can enjoy a range of amenities, including a dining room where delicious meals are served, fully furnished accommodations, beautiful gardens to relax in, and housekeeping services to keep their living spaces clean and tidy.
At Pleasant Acres, residents have access to move-in coordination services to make the transition into their new home as smooth as possible. They also have access to outdoor spaces where they can enjoy fresh air and nature. Additionally, telephone and Wi-Fi/high-speed internet services are provided to ensure residents can stay connected with loved ones.
The community offers a variety of care services to assist residents with their daily activities. This includes assistance with bathing, dressing, transfers, and coordination with healthcare providers. For those who require it, diabetes diet management is available along with support for special dietary restrictions. Medication management is also provided to ensure residents take their medications properly.
Transportation arrangements are made for medical appointments or other needs. There are multiple nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for convenience and easy access.
In addition to these amenities and care services, residents can enjoy scheduled daily activities designed to promote social engagement and enjoyment. Whether it's joining group exercises or participating in arts and crafts sessions, there is something for everyone at Pleasant Acres.
Overall, Pleasant Acres offers a comprehensive assisted living community that focuses on providing quality care while maintaining the independence and dignity of its residents.
Pleasant Acres is located at 9318 East Pickard, Mount Pleasant, MI 48858 in Midland County, Michigan
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