Thomas L Parkway Home

841 West Thomas L Pkway, Lansing, MI 48917

For more information about senior living options: (844) 490-3973

4.5 from 44 reviews
5 stars
37
4 stars
1
3 stars
0
2 stars
1
1 stars
5

Assisted Living

Overall Review of Thomas L Parkway Home

Pros

  • pro Elizabeth provided excellent assistance during a difficult time.
  • pro The entire staff is kind, caring, and supportive, efficiently handling every detail with compassion.
  • pro Genevieve, Harry, Adrian, Chris, and Jeff delivered the service with sincerity, professionalism, and meticulous attention to detail.
  • pro Liz, Marcia, and the GRT staff treat families like their own, making the experience feel like being part of a caring family.
  • pro The staff made the process easy, allowing the family to focus on loved ones.
  • pro The Gorsline Runciman staff were compassionate, professional, and highly recommended.
  • pro The facilities and staff offered excellent care and thoughtful ideas for the service.
  • pro The team communicated well throughout, keeping the family informed and at ease.
  • pro Tiffany Funeral Home staff are friendly, kind, understanding, compassionate, and patient, making families a priority.
  • pro Mandy provided thorough, compassionate details of the arrangements, easing stress.
  • pro Megan Depuydt went above and beyond, coordinating needs and honoring requests with promptness.
  • pro Hank and Angie were incredible, guiding through cemetery arrangements and answering questions.
  • pro Kevin guided the Sparks Family from A to Z with explanations and helpful follow-up.

Cons

  • pro Gorsline was absolutely no help to the family in the new state and could not locate or share policy records.
  • pro The delays in cremation were caused by Gorsline not keeping information, resulting in the mother not being cremated for weeks.
  • pro The reviewer ended up paying out of pocket due to these issues.
  • pro They advise others not to pre-pay for services through Gorsline unless they are certain they will not leave the area.
  • pro The reception staff were kind, but other management staff were not helpful.
  • pro They cannot recommend Gorsline because of the after-service treatment of their sister-in-law.
  • pro A staff member was extremely rude when the reviewer sought pricing information.
  • pro More than two weeks passed without the father's ashes and no one called back; the urn was not in.

Review

The collection of stories about two well-established funeral homes reveals a shared commitment to helping families navigate some of life's hardest moments. Across many heartfelt notes, clients repeatedly describe experiences that center on care, compassion, and a sense of being understood. The sentiment that shines through is a belief that these homes are more than places to finalize arrangements; they are communities that strive to ease the burden during times of loss. A common thread is the feeling that, in the midst of grief, families find staff who listen, explain clearly, and handle details with patience and courtesy.

At Gorsline Runciman Funeral Home, the praise often centers on the warmth and attentiveness of the team. Reviewers consistently highlight how staff go "outstanding" lengths to support loved ones, with Elizabeth singled out for exemplary guidance during difficult moments. Several accounts emphasize that the entire team - whether it's Genevieve, Harry, Adrian, Chris, or Jeff - approaches the process with sincerity and professionalism from start to finish. Families note that they felt as if they were being treated with the same care and consideration you'd expect from a close-knit group rather than a distant organization. Phrases like "made us all feel at ease" and "always staying within arm's reach if I needed anything" capture the sense of reassurance that many found essential during planning and memorializing.

Personal touches appear repeatedly in the positive reviews. Families recall thoughtful, practical details such as a carefully crafted picture slideshow for visitation, the display of family photos and recognitions, and the overall effort to create a service that felt personal and meaningful. The staff's ability to communicate well with one another and with families is repeatedly praised, contributing to a sense of calm and clarity even in a time that can feel overwhelming. Clean, well-lit facilities and a sense that the team is looking out for every need help reinforce the impression that Gorsline Runciman is a place where families feel supported rather than rushed or neglected.

Yet, within the same landscape of praise, there is a cautionary note about prepaid arrangements and record-keeping. One extended, detailed account recounts a troubling experience where a prepaid cremation policy, initially secured years earlier, encountered significant friction when the family moved to a different state. The reviewer alleges that Gorsline did not keep or share essential policy information, leading to delays in cremation and out-of-pocket costs for the family. The Mass Mutual involvement indicated that information should have been accessible, and the experience culminated in the reviewer feeling responsible for expenses and burdened by the inability to secure timely service for their mother. This account urges potential clients to be cautious with prepaid arrangements and to seek clear assurances in writing about record-keeping, transfers, and how information will be shared if they relocate.

Turning to Tiffany Funeral Home, the tone shifts slightly to a broader spectrum of experiences, but the underlying message remains: dedicated staff can make a difficult period more manageable. Several reviewers highlight Megan Depuydt and Mandy for going above and beyond, with one note praising how Megan arranged for her daughter's vault to be painted in her favorite color and how staff responded quickly to a concern about a spot on a loved one's face. Liz and Fred receive frequent commendations for listening to the family's needs and delivering on requests with professionalism and a personal touch. The impression is that Tiffany Funeral Home, like its peers, is capable of turning a service into a meaningful and memorable tribute through careful attention to details and a willingness to accommodate unique requests.

There are also stories that remind readers that even highly regarded services can face challenges. One reviewer describes an unhelpful interaction with a staff member when seeking information about pricing, noting that the encounter felt insensitive and lacking compassion. Another detailed account concerns delays in obtaining a loved one's ashes, with frustration about communication gaps and the sense that the process was impeded by poor follow-through. Yet other reviewers point to exceptionally positive experiences, noting that a particular team - such as Hank, Angie, Debbie, Emily handling obituary and related tasks, and a church and cemetery team - worked smoothly together to deliver a service that felt personalized and respectful. In one glowing closing note, the Sparks Family thanks Kevin at Tiffany Funeral Home for guiding them "through the loss process" from A to Z, underscoring how proactive guidance and consistent follow-through can make a profound difference.

In looking across both homes, the recurring themes are clear. Families repeatedly describe staff who listen carefully, provide clear explanations, and handle every detail with care and professionalism. Services are often described as thoughtful and personal - whether through custom memorials, slideshows, or tailored readings and displays - helping families honor the unique life they've lost. The best feedback highlights not just competence, but a compassionate presence: staff who are available, patient, and reassuring during a moment when calm guidance means everything. While most reviews glow with gratitude for the care received, a few candid notes remind prospective clients to consider the practicalities of prepaid services, record-keeping, and post-service communication, ensuring that expectations are aligned and that families have clear paths to resolution if issues arise.

For anyone facing the responsibilities that come with arranging a loved one's funeral or memorial, these testimonials suggest two trusted options where many families have found genuine support and meaningful, well-executed tributes. The overarching message is one of empathy paired with professional care: when staff listen, communicate clearly, and attend to both the big and small details, families can focus more on remembrance and healing. Whether at Gorsline Runciman or Tiffany Funeral Home, the strongest impressions come from teams that treat each family like they matter, because in times of loss, that level of care can be the difference between duration of sorrow and a pathway toward solace.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Capital City (3 miles away) Capital City (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Thomas L Parkway Home in Lansing, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a spacious dining room where residents can enjoy nutritious meals tailored to their dietary needs. The entire facility is fully furnished, providing a comfortable and homely atmosphere. Additionally, residents have access to a beautiful garden and outdoor space where they can relax and enjoy nature.

Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is available to assist new residents with a smooth transition into their new home.

For communication and connectivity, telephone service and Wi-Fi/high-speed internet are provided. This allows residents to stay in touch with loved ones and access online resources.

Care services offered at Thomas L Parkway Home include assistance with activities of daily living such as bathing, dressing, and transfers. The staff works closely with healthcare providers for coordinated care. Residents with diabetes receive specialized attention to manage their diet effectively. Medication management is also available to ensure proper administration of medications.

The community takes special care of each resident's dietary restrictions by providing meal preparation and service tailored to their specific needs.

Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare facilities. Scheduled daily activities are organized to provide mental stimulation, physical exercise, and social interaction among residents.

Thomas L Parkway Home benefits from its convenient location with numerous amenities nearby. There are three cafes within close proximity for residents who enjoy coffee or dining out. Four parks offer opportunities for outdoor recreation and relaxation in nature. With 16 pharmacies nearby, access to medications is easily accessible. There are 28 physicians within reach for prompt medical attention whenever needed. A variety of restaurant choices can be found within the vicinity for those looking for dining options outside of the community. Two transportation options are available for additional convenience, making it easy for residents to travel around the area as needed. Places of worship are also close by, allowing residents to practice their faith easily. Finally, with 11 hospitals nearby, residents can have peace of mind knowing that emergency medical care is readily available.

The Thomas L Parkway Home in Lansing, MI offers a comfortable and supportive environment where residents can receive personalized care, enjoy a range of amenities, and benefit from the convenience of nearby amenities and services.

Nearby Places of Interest

Restaurants

  • Arby's (0.2 miles)
  • McDonald's (0.2 miles)
  • KFC (0.4 miles)
  • A&W Restaurant (0.6 miles)
  • Los Tres Amigos (0.7 miles)
  • Zaytoon Mediterranean Grill Lansing (0.7 miles)
  • Qdoba Mexican Eats (1 miles)

Pharmacies

  • Your Pharmacy (0.2 miles)
  • Sav-On Drugs (0.3 miles)
  • Walgreens (0.3 miles)
  • Rite Aid (0.3 miles)
  • Meijer Pharmacy (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.8 miles)

Hospitals

  • Work Health (0.3 miles)
  • America's Best Hearing (1.7 miles)
  • Sparrow Cath Lab (3.7 miles)
  • Sparrow Pharmacy Main Campus (3.7 miles)
  • Sparrow Hospital Cafeteria (3.7 miles)
  • Sparrow Health System (3.7 miles)
  • Halliday Renee Pa Sparrow Hospital Lansing (3.7 miles)

Physicians

  • Edin Basic,DO (0.6 miles)
  • Beals Institute (1.2 miles)
  • Schaefer B Patrick DDS - B Patrick Schaefer, DDS (1.3 miles)
  • Suzanne Hanses D.O., General Surgery and Breast Care (1.3 miles)
  • Faber John S DDS (1.4 miles)
  • D'mello Dale MD (1.9 miles)
  • Podiatric Medicine & Surgery (2.2 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Starbucks (2.8 miles)
  • Biggby Coffee (3.1 miles)

Parks

  • Frances Park (2 miles)
  • Delta Mills Park (2.5 miles)
  • Quentin Park (2.5 miles)
  • Rotary Park (3.1 miles)

Transportation

  • Capital Region International Airport (LAN) (2.4 miles)
  • U-Haul Moving & Storage (3.7 miles)

Places of Worship

  • Riverview Church (3 miles)
  • Sycamore Creek Church (4.2 miles)

Frequently Asked Questions

Where is Thomas L Parkway Home?

Nearby Communities

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