841 West Thomas L Pkway, Lansing, MI 48917
For more information about senior living options: (844) 490-3973
The service was outstanding and Elizabeth did an excellent job helping them through this time. The entire staff is kind, caring, and supportive, efficiently handling every detail with compassion. The staff - Genevieve, Harry, Adrian, Chris, and Jeff - handled their mom's service with sincerity, professionalism, and attention to detail, putting the family at ease. GRT makes clients feel like family, with genuine care. They did a great job, making it easy for the family to focus on what matters. Gorsline Runciman staff were compassionate and professional, and they highly recommend them. The staff and facilities were excellent, with thoughtful ideas and professionalism. They helped make the process easier with detailed yet gentle care and personalized arrangements. The team showed dedication, knowledge, kindness, and compassion, guiding the family every step. Tiffany Funeral Home staff were friendly, kind, understanding, compassionate, and patient. Megan Depuydt went above and beyond; Liz ensured requests were honored and everything remained professional. Liz and Fred went out of their way to assist with every request during the difficult time.
They felt Gorsline did not keep or share policy information across state lines, causing delays and out-of-pocket costs. They could not recommend Tiffany Funeral Home because of the sister-in-law's treatment. They experienced delays in obtaining their father's ashes and encountered rude, unhelpful responses from staff. The funeral home refused to provide services to their family without explanation. Some interactions were described as rude and lacking compassion. They were extremely disgusted by the treatment they received. There were instances where staff did not return calls.Thomas L Parkway Home in Lansing, MI is best suited for families who want a hands-on, compassionate, and highly organized funeral-home experience. This community appeals to those who prioritize a calm, guided process through an emotionally difficult time, with staff who are accessible, empathetic, and meticulous about details. Families that value a personal touch - custom tributes, thoughtful coordination with churches or cemeteries, and a clear sense that their loved one's story will be honored - will likely feel well-supported here. The environment tends to emphasize warmth and reliability, with an emphasis on easing the burden of planning so grieving relatives can focus on what matters most.
Among the strongest positives repeatedly noted are staff kindness, professionalism, and a genuine willingness to stay engaged. Reviews consistently highlight teams that handle "every detail" with compassion and that communicate in a way that reduces anxiety for families. The best experiences describe a sense of partnership, where a designated point of contact or a tight-knit team guides families through each step, explains options, and follows up to confirm arrangements. There is particular value in the ability to tailor services - such as personalized obituaries, photo displays, and meaningful tributes - while keeping the process orderly and predictable. In short, the core strengths lie in people-centered care, clear guidance, and careful execution.
Yet the reviews also reveal legitimate caveats. A minority of experiences point to administrative gaps or inconsistent follow-through, including situations where information was not kept or shared promptly, or where communication failed to translate into seamless action. Some reports describe encounters with staff who were less helpful or courteous, creating tension at stressful moments. A notable caution arises around prepaid or cross-state policy handling, where miscommunication or record-keeping lapses can complicate the process and delay services. While these outliers exist, they underscore a truth: the quality of the experience tends to track closely with the specific staff and branch involved, making due diligence essential.
These strengths offset the drawbacks when families approach the process with clear expectations and proactive involvement. A dedicated liaison, timely written confirmations, and a transparent, itemized outline of costs help prevent misunderstandings and reduce the risk of fallout from the rough edges in any service environment. For Thomas L Parkway Home, prospective clients should press for a single point of contact, request a written plan for the entire service, and verify all policy documents and cross-institution coordination in advance. The ability to customize while maintaining rigorous organization tends to produce a dignified, smooth experience, even when the occasional administration hiccup occurs.
Given the variability across providers, some families may want to consider alternatives, especially if a history of inconsistent follow-through or difficult interactions resonates with past experiences. Those who require flawless, cross-branch consistency, ultra-clear prepaid arrangements, or exceptionally rapid turnaround may find value in shopping around and comparing branches with reputations for steadiness and strong customer service. The Lansing market shows a range of strengths, and a careful comparison can identify a partner whose staff consistently demonstrates reliability, empathy, and transparent practice.
The practical bottom line is clear: Thomas L Parkway Home is a solid choice for families who prize compassionate, hands-on support and thoughtfully curated tributes, provided that due diligence is done. Visitors should meet with a director or liaison, tour the facilities, review sample contracts, and insist on a single point of contact to shepherd the process. Verify every policy detail, confirm records in writing, and ask for timelines that cover pickup, cremation or burial, and the delivery of keepsakes. When alignment is achieved - between personal values, budget, and the service plan - the experience becomes manageable and meaningful, turning a difficult time into a respectful, organized tribute rather than an overwhelming ordeal.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Thomas L Parkway Home in Lansing, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy nutritious meals tailored to their dietary needs. The entire facility is fully furnished, providing a comfortable and homely atmosphere. Additionally, residents have access to a beautiful garden and outdoor space where they can relax and enjoy nature.
Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is available to assist new residents with a smooth transition into their new home.
For communication and connectivity, telephone service and Wi-Fi/high-speed internet are provided. This allows residents to stay in touch with loved ones and access online resources.
Care services offered at Thomas L Parkway Home include assistance with activities of daily living such as bathing, dressing, and transfers. The staff works closely with healthcare providers for coordinated care. Residents with diabetes receive specialized attention to manage their diet effectively. Medication management is also available to ensure proper administration of medications.
The community takes special care of each resident's dietary restrictions by providing meal preparation and service tailored to their specific needs.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare facilities. Scheduled daily activities are organized to provide mental stimulation, physical exercise, and social interaction among residents.
Thomas L Parkway Home benefits from its convenient location with numerous amenities nearby. There are three cafes within close proximity for residents who enjoy coffee or dining out. Four parks offer opportunities for outdoor recreation and relaxation in nature. With 16 pharmacies nearby, access to medications is easily accessible. There are 28 physicians within reach for prompt medical attention whenever needed. A variety of restaurant choices can be found within the vicinity for those looking for dining options outside of the community. Two transportation options are available for additional convenience, making it easy for residents to travel around the area as needed. Places of worship are also close by, allowing residents to practice their faith easily. Finally, with 11 hospitals nearby, residents can have peace of mind knowing that emergency medical care is readily available.
The Thomas L Parkway Home in Lansing, MI offers a comfortable and supportive environment where residents can receive personalized care, enjoy a range of amenities, and benefit from the convenience of nearby amenities and services.
Thomas L Parkway Home is located at 841 West Thomas L Pkway, Lansing, MI 48917 in Ingham County, Michigan
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