Maloney Street Residential Care

3131 Maloney Street, Lansing, MI 48911

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
72
4 stars
10
3 stars
2
2 stars
3
1 stars
13

Assisted Living

Overall Review of Maloney Street Residential Care

Pros

  • pro Fallon is consistently described as helpful and engaging during tours, answering questions thoroughly.
  • pro The staff are portrayed as caring, compassionate, and devoted, often becoming like family to patients and their families.
  • pro Aria Nursing & Rehab is called exceptional, providing great care and service with staff who are nice and very helpful.
  • pro New management and caring staff are noted to have brought noticeable improvements to the facility.
  • pro Families report excellent care and note that staff took excellent care of relatives; the building is described as clean and well-maintained.
  • pro Fallon Hamilton, the admissions director, is praised for being sweet and professional and is highly recommended.

Cons

  • pro The reviews describe neglect, with no medications given and only minimal wound care for a bed sore over several days.
  • pro Weekends are allegedly unattended, leaving residents without care.
  • pro A patient reportedly suffered a seizure after medications were administered all at once, despite no prior history.
  • pro Viewers warn not to send loved ones there, calling it a horrible place and potentially life-threatening.
  • pro The facility is described as unprofessional with no visible management and staff who are rude.
  • pro There are claims of medication errors, HIPAA violations by staff, and other safety concerns.
  • pro Smokers on the patio allegedly fill the unit with cigarette smoke, creating a chaotic and unhealthy environment.
  • pro Reports allege limited nursing staff, delays in pain medication, and poor discharge planning with inadequate dietary support.

Review

Across a wide swath of recent reviews, Aria Nursing & Rehab (or the facility described in these posts) emerges as a place that prompts deeply conflicting experiences. On one hand, families praise caring staff, engaged leadership, and moments of genuine compassion; on the other hand, a large cluster of reviewers allege serious safety lapses, neglect, and frustrating, sometimes dangerous, gaps in care. The accounts span hospital-to-rehab transitions, weekend staffing patterns, medication administration, wound care, and the overall environment, all culminating in strong warnings to prospective families.

A central thread in the most alarming reports is the claim of neglect during a recent rehab admission initiated on a Friday. Reviewers describe a scenario in which a patient reportedly did not receive any medications from Friday through Monday, received only one shower over the entire period, and had a bed sore that was not adequately addressed with prompt dressing changes. In at least one vivid account, the patient's condition worsened after medications were finally provided - an entire dose of multiple medications given at once allegedly precipitated a seizure, despite the patient having no prior history of seizures. An emergency 911 response followed, with transport to the hospital, fueling widespread fear among families about what might happen during weekends or holidays when staffing is described as insufficient or unavailable.

The issue of weekend understaffing and weather-related absences is echoed by several reviewers who insist that weekends are unattended and that essential care routines - medications, pain control, wound care, and even basic hygiene - are not reliably performed. One review explicitly states that when a loved one was admitted for rehab, he sat through an entire weekend with minimal care, and another account notes that staff were not present due to weather on a Friday afternoon. The pattern painted here is of a care disruption that can have real, sometimes dangerous consequences for patients who depend on consistent nursing oversight, timely medication administration, and proactive management of medical needs.

Beyond medications and wounds, reviewers draw attention to a broader care environment that they describe as loud, chaotic, and occasionally unsafe. Complaints include persistent cigarette smoke creeping into units via smoking on patios near common areas, which reviewers say makes the unit feel unhealthy and suffocating. The smell and distraction from outdoor smoking are linked to a perception that the facility is not conducive to healing. In addition, reviewers report a lack of readily available dietary and nutritional support, noting the absence of a on-site dietitian and delays or refusals to provide protein shakes or other important dietary elements recommended by hospital staff and surgeons. Several accounts emphasize that family members feel compelled to bring extra food or supplies, highlighting perceived gaps in standard hospital-to-rehabilitation transition planning.

Several reviews focus on the quality and reliability of nursing care and medication management. Some reviewers acknowledge that there are competent, friendly staff on the floor and that certain admissions staff (notably Fallon, the admissions director, in multiple mentions) are engaged and helpful. These accounts describe a then-present sense of compassion and teamwork, the kind of interactions one hopes to find in a rehab setting, and they point to improvements under new management or leadership as a source of optimism. Yet this positive viewpoint is interwoven with cautions about serious lapses: delayed or missing pain medications, delays in ordering or delivering supplies, and concerns about the competency of some staff - paired with criticisms about management's visibility and accountability. At least one reviewer called out a specific LPN for actions that would raise HIPAA and patient-safety concerns, suggesting there are individuals whose conduct warrants formal attention.

Privacy and professional conduct are also highlighted in the reviews. One reviewer accuses Yazz Scott, an LPN, of going live on social media from a duty shift, allegedly naming a patient and exposing patient information, which would violate privacy norms and HIPAA regulations. The same account also claims significant medication-pass errors during that shift. This combination of alleged privacy breaches and medication mismanagement underscores a fear that patient safety and confidentiality are not being consistently safeguarded, and it prompts calls for urgent investigation and corrective action.

On the flip side, several posts celebrate what they describe as positive transformations. Families speak highly of "the Aria family" and of staff who provide compassionate, patient-centered care. There are testimonials about caring teams, the presence of engaged leaders, and a sense that changes in management are turning the facility in a better direction. Some reviews recount a prior positive experience with a relative's care, expressing gratitude for staff who went above and beyond, established trust, and formed meaningful relationships with patients and families. These pieces of praise offer a counterbalance to the more alarming safety concerns and suggest that experiences at the facility can vary markedly by shift, unit, and individual nature of care.

There is also a recurring thread of concern regarding the patient discharge process and post-acute planning. Some reviewers describe discharges arranged with little notice or family awareness, and worries about whether medications and necessary supplies arrive in time for the post-discharge period. Several accounts urge readers to be cautious and to seek thorough guidance from doctors and discharge coordinators before placing a loved one in rehab, particularly for patients with complex medical needs or recent surgical histories. Comparisons to referrals to Sparrow Hospital and concerns about the hospitals' role in directing patients to this rehab facility appear in the narratives, with some reviewers labeling the practice as ethically questionable and potentially risky.

Taken together, the reviews present a complex mosaic of experiences. There are heartfelt stories of dedicated staff, genuine care, and improvements under new leadership, alongside deeply troubling allegations of neglect, delayed medications, inadequate wound care, weekend understaffing, and privacy breaches. The vivid reports of a seizure following a heavy, rushed medication administration, the presence of bedsores with limited dressing changes, and the absence of timely interventions on weekends create a strong caution for families considering this facility for rehab. Simultaneously, the praise for individual caregivers, the admissions team, and changes in leadership suggests that the facility has the potential to provide high-quality care under the right conditions and consistent oversight.

For families currently evaluating rehab options, these accounts underscore the importance of asking targeted questions: how weekend coverage is structured, how quickly medications and pain control are provided, what the plan is for wound care and nutrition (including access to a dietitian), how privacy and patient information are protected, and how the facility handles discharge planning and communication with families. They also highlight the value of visiting multiple times, meeting with admissions staff, asking to see current staffing levels, and requesting a clear, written care plan for a loved one with specific medical needs. The dominant message across the narratives is clear: experiences can range from profoundly positive to extremely concerning, and due diligence is essential to ensure safety, dignity, and continuity of care for any family member entering rehab.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Capital City (5 miles away) Capital City (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Maloney Street Residential Care is a premier assisted living community located in Lansing, MI. Our community offers a variety of amenities designed to enhance the comfort and convenience of our residents.

Our dining room provides a welcoming space for residents to enjoy delicious meals prepared by our talented culinary team. The fully furnished accommodations ensure that residents feel right at home from the moment they move in. Additionally, our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoying the fresh air.

At Maloney Street Residential Care, we understand the importance of maintaining a clean and organized living environment. Our dedicated housekeeping services ensure that our community remains tidy and well-maintained at all times.

We also offer move-in coordination services to assist new residents in transitioning smoothly into our community. Whether it's arranging transportation or connecting with healthcare providers, our team is here to provide support every step of the way.

The well-being of our residents is of utmost importance to us. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We strive to offer personalized care tailored to each individual's unique needs.

Nutrition plays a vital role in overall health and wellness. We accommodate special dietary restrictions such as diabetes diets and other dietary needs. Our experienced chefs prepare meals that are not only nutritious but also delicious.

Medication management is another service we offer to ensure that residents receive their prescribed medications on time. We work closely with healthcare providers to coordinate care and promote optimal health outcomes.

Residents at Maloney Street Residential Care can enjoy a vibrant social life through scheduled daily activities. Whether it's engaging in group exercises, participating in arts and crafts sessions, or joining social events, there is always something happening within our community.

Our convenient location offers easy access to numerous amenities nearby. With cafes, parks, restaurants, pharmacies, physicians' offices, places of worship, theaters, and hospitals all close by, residents have ample opportunities for entertainment and convenience.

At Maloney Street Residential Care, we are committed to providing a warm, caring, and supportive environment for our residents. With our comprehensive care services and exceptional amenities, we strive to help each resident enjoy a fulfilling and enriching lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.4 miles)
  • Ingham Regional Medical Center Outpatient Pharmacy (1.5 miles)
  • Walgreens (2.1 miles)
  • Mclaren Drug Shop Irmcp (2.3 miles)
  • Rite Aid (2.9 miles)
  • Sparrow Pharmacy Plus #1 (2.9 miles)

Restaurants

  • McDonald's (0.8 miles)
  • McDonald's (2 miles)
  • Taco Bell (2.5 miles)
  • Fazoli's (2.6 miles)
  • McDonald's (2.6 miles)
  • Coach's Pub & Grill (2.7 miles)
  • Wendy's (2.7 miles)

Parks

  • Quentin Park (1.2 miles)
  • Frances Park (1.2 miles)
  • Hawk Island County Park (2.7 miles)
  • Rotary Park (3.1 miles)

Physicians

  • Pulmonary Services PC (1.4 miles)
  • South Side Medical Center - Douglas R Vanderjagt Do (1.7 miles)
  • Mt Hope Family Practice (1.8 miles)
  • Beals Institute (2.3 miles)
  • Kozmic Family Practice (2.3 miles)
  • Well Child Health Center (2.4 miles)
  • Lansing Orthopedic PC (2.4 miles)

Hospitals

  • Ingham Regional Medical Center (1.5 miles)
  • McLaren Greater Lansing (1.5 miles)
  • Ingham Regional Orthopedic (2.5 miles)
  • Work Health (3.1 miles)
  • Sparrow Cath Lab (3.3 miles)
  • Sparrow Pharmacy Main Campus (3.4 miles)
  • Halliday Renee Pa Sparrow Hospital Lansing (3.4 miles)

Places of Worship

  • Sycamore Creek Church (2.4 miles)

Cafes

  • Tim Hortons (2.6 miles)
  • Panera Bread (3.1 miles)
  • Biggby Coffee (3.5 miles)
  • Panera Bread (3.5 miles)
  • Starbucks (3.7 miles)

Theaters

  • Celebration Cinema (3.3 miles)

Frequently Asked Questions

Where is Maloney Street Residential Care?

Nearby Communities

Related Resources

  • assisted living activitiesBeyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living

    Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • elderly parent refuses assisted livingGuiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps

    Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.