Information last verified:
22858 West M-43, Kalamazoo, MI 49009
For more information about senior living options: (844) 490-3973
Cornerstone is amazing to work with; their team is quick to respond and easy to collaborate with. Cornerstone provides a comprehensive IT approach and integrated solutions that work seamlessly together. Cornerstone's installation and ongoing service have been exceptional. Cornerstone's customer service is fantastic, with issues resolved quickly and professionally. Cornerstone staff are friendly, knowledgeable, and genuinely care about their customers. Hannah is a standout team member, known for being cheerful and helpful. Cornerstone does a great job managing IT and copier needs, with a knowledgeable staff. Cornerstone's services are life-changing for many businesses. Cornerstone responds quickly to service calls and keeps extra replacement parts on hand. Cornerstone maintains consistently excellent and responsive printer and IT support. Cornerstone is an excellent local provider for tech support and printer servicing, with well-trained staff and outstanding customer service. Joel and Teresa (and other Cornerstone team members) provide outstanding customer service and expertise.
They left Cornerstone last year and would never go back, due to ongoing meter-reading requests after the contract ended and poor communication within the company. They were still receiving letters about printer meter readings months after ending the contract, indicating unresolved issues and poor communications. They would not recommend Cornerstone to anyone because of the communication problems they experienced. They were unsure what Cornerstone Technologies did when passing by, suggesting unclear offerings.Cornerstone is best suited for assisted-living operators and senior-care campuses in Kalamazoo that rely on dependable IT and copier support to keep administrative workflows smooth, records current, and communications timely. For facilities where technology is a true back‑office enabler and uptime translates into safer, more efficient resident care, this community’s strengths are highly relevant. Those prioritizing highly visible care programs, intimate resident engagement, and on-site clinical teams over back-office infrastructure may find alternatives more aligned with their priorities.
The standout advantages are unmistakable and practical. The team’s responsiveness is consistently highlighted as a core strength, with staff who are quick to diagnose problems, coordinate on-site visits, and deliver parts or replacements with minimal downtime. Installations are described as smooth and efficient, and ongoing service feels proactive rather than reactive. The depth of knowledge across printers, copiers, and integrated IT management translates into fewer interruptions for daily operations, which in turn supports front-desk accuracy, medical records processing, and resident communications without creating bottlenecks.
A second pillar of value is the service culture. Clients repeatedly note friendly, professional engagement and a genuine willingness to go above and beyond to solve issues. Several reviewers point to specific staff, names recur as dependable guides through complex tech questions, and the sense that Cornerstone cares about outcomes as much as revenue. This combination of expertise and approachable demeanor matters in a setting where staff turnover often correlates with operational stress, making reliable vendor relationships a meaningful asset for resident safety and staff confidence.
Yet, there are notable caveats. One long-running client eventually left and cites persistent communications about meter readings and other post-termination notices, years after the contract ended. That experience signals potential gaps in contract closure processes and data hygiene, a red flag for facilities seeking clean disengagement and predictable budgeting. Another comment notes a degree of opacity about what Cornerstone actually does when observed from the street, suggesting that external branding can mislead outsiders about the breadth of services. For a community evaluating vendors, these signals warrant careful contract language and clearer marketing alignment to avoid misunderstandings.
When weighing pros against these cons, the balance still tilts toward Cornerstone for organizations where back-office reliability translates into front-line outcomes. The ability to keep printers, copiers, and IT systems running with minimal friction reduces non-nursing workload, lowers the risk of misfiled permissions or late fees, and supports timely resident billing, meal service communications, and care coordination. In environments already taxed by staffing pressures, a vendor that minimizes IT downtime can visibly extend staff capacity and resident satisfaction. The trade-off is most palatable where governance structures emphasize contract clarity and ongoing vendor accountability.
Alternatives clearly merit consideration for facilities with different emphasis. If in-house IT leadership exists or if cost sensitivity is high, a facility might favor a vendor with simpler exit terms, more constrained post-termination communications, or a team that operates with a lighter footprint on branding and outreach. Additionally, organizations that prize a broader care-centric approach, more on-site clinical program development, resident engagement, or social planning, may opt for providers whose core competencies center on direct care delivery and community-building rather than back-office technology management. National firms with standardized disengagement practices or local specialists focused on healthcare facilities are practical comparators.
In sum, Cornerstone stands out as a practical, proven ally for senior communities that depend on stable IT and copier ecosystems to sustain daily operations and resident services. The strength of rapid response, knowledgeable staff, and seamless installations creates tangible efficiency gains that mature facilities will value. The cautions, post-termination communications and branding clarity, are manageable with clear contracting and due diligence. For families evaluating assisted-living options, this provider earns serious consideration when technology reliability, operational continuity, and staff confidence are non-negotiable criteria.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cornerstone in Kalamazoo, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a supportive environment, Cornerstone is designed to meet the unique needs of each individual who calls it home.
The community boasts a welcoming dining room where residents can enjoy delicious meals prepared by skilled chefs. The fully furnished apartments provide a cozy and comfortable living space for residents to relax and unwind. Outdoor spaces such as gardens allow residents to connect with nature and enjoy fresh air.
Housekeeping services are available to ensure that the living spaces remain clean and tidy. Move-in coordination is provided to assist new residents in making a smooth transition to their new home. Telephone and Wi-Fi/high-speed internet services keep residents connected with loved ones.
Cornerstone offers various care services tailored to meet the needs of each resident. Assistance with activities of daily living like bathing, dressing, and transfers is readily available. The dedicated staff coordinates with health care providers to ensure comprehensive care for all residents. Diabetes diet management, medication management, and special dietary restrictions are also taken into consideration.
Transportation arrangement for medical appointments is provided for added convenience. Additionally, transportation to doctors' appointments ensures that residents can easily access necessary healthcare services.
The community's focus on wellness extends beyond physical care. Scheduled daily activities offer opportunities for socialization and engagement with peers. These activities aim to enhance the overall quality of life for residents by promoting mental stimulation, physical wellness, and emotional well-being.
Located in Kalamazoo, MI, Cornerstone benefits from its proximity to various amenities in the surrounding area. Residents can find parks nearby for leisurely walks or picnics. Multiple pharmacies ensure easy access to medication needs, while several physicians are conveniently located close by for medical consultations. Additionally, there are several restaurants nearby where residents can enjoy dining out.
At Cornerstone in Kalamazoo, MI, residents can expect exceptional care, a vibrant community, and a fulfilling lifestyle.
Cornerstone is located at 22858 West M-43, Kalamazoo, MI 49009 in Van Buren County, Michigan
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