347 Ballmers Avenue, Jackson, MI 49201
For more information about senior living options: (844) 490-3973
Highland is outstanding and highly regarded for quality care. The staff, including Mike, are fantastic and top-notch. The facility is recommended for families with a dementia-requiring loved one because the staff truly care. The care for residents is great and compassionate. The owner is down-to-earth and the focus is on people, not money. Families note that loved ones are kept up-to-date and treated with kindness. The building is clean, well-managed, with daily activities and excellent staff.
The reviewer notes that a grandparent stayed for a few months and declined significantly, losing weight and becoming dehydrated because staff did not ensure he drank enough fluids. The aides appeared to pay more attention to their cellphones than to the patients. They question why three jobs were combined into one and why pennies were paid, wondering if anyone would willingly do three jobs long term.This community is best suited for families seeking dementia-focused assisted living where compassionate, relationship-driven care is the core value. The reviews repeatedly praise staff who genuinely connect with residents, a hands-on owner who is perceived as down-to-earth, and a culture that prioritizes resident well?being over revenue. Families facing a memory-care transition will generally find a welcoming environment, strong daily interaction with residents, and regular updates to loved ones. The atmosphere is described as clean, well managed, and oriented toward meaningful activity, with a demonstrated emphasis on honoring a resident's dignity and comfort, particularly in end-of-life moments.
Those considering alternatives should pause if a setting requires robust, 24/7 medical oversight or explicit, formal nursing pathways beyond assisted living. If the priority is highly structured medical protocols, strict staffing ratios, or extensive oversight by registered nurses around the clock, this option may fall short. The reviews hint at staffing pressures at times, and for families needing consistent, highly clinical care - or those wary of relying on aides who may be multitasking - exploration of other communities with stronger medical staffing and documented care plans would be prudent. In short, this is not a facility marketed as a hospital-within-a-home; it is a care-first environment with variable staffing intensity.
The most compelling pros center on the human touch: generous, caring staff who treat residents like family, a leadership team that communicates openly, and a belief that care should come first. Dementia care is highlighted as an area where the staff excels, with residents who seem to benefit from daily engagement and individualized attention. Families describe the setting as well kept and orderly, with activities that keep residents engaged on a daily basis. The personal connection - evident in updates provided to families and the sense that staff are genuinely invested in each resident's quality of life - helps counterbalance ordinary assisted-living anxieties and creates a reassuring daily rhythm for residents and relatives alike.
However, several drawbacks emerge in the feedback. A recurring concern is that caregiving duties can be heavy, with workers juggling multiple roles at once. This workload pressure can translate into moments where attention to hydration, timely assistance, or proactive monitoring appears uneven. A single report notes dehydration in a resident, implying that even strong care teams can slip when staffing is stretched thin. Another comment points to staff being distracted by personal devices, which can erode perceived attentiveness. Taken together, these cons do not negate the overall warmth and capability described by most families, but they do raise legitimate flags about consistency and sustainability during peak demand or staffing shortages.
The key pros do offset the main drawbacks when the operation runs at full strength: effective communication with families, consistently compassionate care, and a resident-centered approach that values dignity and daily engagement. The sense that the owner and staff genuinely care - paired with a clean, orderly environment - helps families feel confident in placing a loved one here. When staffing is sufficient and supervisory oversight is apparent, the positive elements - pleasant daily routines, meaningful activities, and timely family updates - can overwhelm the concerns about multitasking or occasional lapses. The risk, then, hinges on whether staffing levels stay consistently adequate and whether hydration and routine monitoring receive unwavering attention.
For families evaluating options, prioritize a live tour with a focus on staffing patterns and care routines. Ask about shift coverage, staff-to-resident ratios, and how job duties are allocated during busiest times. Inquire about hydration protocols, frequency of resident checks, and how family updates are delivered during admissions and health changes. Observe common areas for warmth and safety, and notice how residents with memory challenges are engaged in purposeful activities. This community stands out for dementia-focused, compassionate care and a heartfelt, family-friendly ethos; it will be a strong fit for families prioritizing humane, relationship-based support, provided the facility can demonstrate consistent staffing and vigilant daily oversight. For those whose decision criteria center on medical intensity or guaranteed RN presence, alternatives with stronger clinical structures may be worth exploring.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northland Home in Jackson, MI is a vibrant and fully furnished assisted living community that offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by our talented chef, catering to special dietary restrictions if needed. Additionally, housekeeping services are provided to maintain a clean and organized living environment.
Outdoor space is available for residents to relax and enjoy nature, while Wi-Fi/high-speed internet connectivity allows them to stay connected with loved ones and access online resources.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure holistic care for each resident. For those managing diabetes, specialized diets are provided. Medication management is offered to guarantee the safe administration of medications.
Transportation arrangement for medical appointments is available so that residents can easily access necessary healthcare services. Scheduled daily activities keep residents engaged and entertained within the community.
Northland Home benefits from its convenient location, with several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals in close proximity. This ensures easy access to various amenities and services for both residents and their visitors.
At Northland Home in Jackson, MI, we strive to provide a warm and welcoming environment where residents can live independently while receiving the support they need to maintain a fulfilling lifestyle.
Northland Home is located at 347 Ballmers Avenue, Jackson, MI 49201 in Jackson County, Michigan
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