Jacqueline House Assisted Living 2 in Jackson, MI
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3829 Guest Road, Jackson, MI 49203
For more information about senior living options: (844) 490-3973
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The staff loved residents like their own family. The staff were very friendly and always available to help. Residents were very comfortable at Jacqueline House. They treat residents as their own family. The home is beautiful and cozy. The house is clean and sanitary.
One reviewer warns others to beware of Jacqueline House Assisted Living in Jackson, MI, saying people could get taken. They note that the $500 deposit is nonrefundable if the prospective resident changes their mind. They report there were no openings for over four months despite repeated inquiries. They state the mother's health declined and she ended up in a skilled nursing facility, no longer a candidate for assisted living. They claim the facility never refunds money and refused to refund the $500 deposit. They describe the practice as a shame and a crime to steal from families and the elderly. They say the facility's position is that refunds are not issued even if the person dies while waiting for a spot.Jacqueline House Assisted Living 2 in Jackson, MI is best suited for families that prioritize a warm, home-like atmosphere where staff form close, familial bonds with residents and treat them as cherished members of the family. This community excels for seniors who want personal attention, daily warmth, and a sense of belonging over large-scale programming or clinical intensity. It suits those who value visible affection from caregivers, a tidy and comfortable living space, and staff who are consistently described as loving and present. For families seeking a highly structured, big-campus experience or those needing rapid admission with minimal paperwork, alternatives may be a better fit.
Potential residents who should consider alternatives include families with urgent placement needs or higher levels of medical oversight. The most notable caveat in the current landscape is the admissions process itself: a non-refundable deposit is involved, accompanied by a waitlist that can stretch for months. One review starkly cautions that the $500 deposit is kept if the family changes their mind, and there is confusion around refunds if a loved one passes away while waiting. If transparency around upfront costs and predictable timelines matters, this facility requires careful scrutiny and comparison with other options that publish clearer terms.
On the positive side, the core reason families choose Jacqueline House is the strength of the caregiving environment. Reviews repeatedly describe staff who love residents as if they were their own family, who are compassionate, capable, and readily available to help. Residents are reportedly treated with genuine tenderness, and the atmosphere is described as beautiful and cozy. The consistency of praise about cleanliness and the house's professional yet intimate vibe reinforces the perception of a safe, nurturing place where a loved one can feel comfortable and respected. When illness or aging milestones require attentive, daily support, this environment can translate into meaningful peace of mind for families.
These strengths, however, must be weighed against the caveats. The same testimonials that highlight heartfelt care also underline a systemic emphasis on placement timing and financial terms that may not align with every family's risk tolerance. The deposit policy and the waitlist dynamic introduce a layer of financial and procedural uncertainty that can be distressing, especially for families juggling care needs, scheduling, and potential changes in health status. While the staff's devotion is undeniable, the absence of refunds under certain circumstances creates a practical risk that can erode confidence for households budgeting carefully or seeking a guaranteed transition window.
Ultimately, the pros here tend to offset the cons most decisively for those who can accept a less linear admission path in exchange for a high-touch, family-style care model. The emotional and relational bandwidth provided by the staff - paired with a clean, home-like setting - often translates into better day-to-day quality of life for residents and meaningful reassurance for families. For caretakers who prize consistency of staff, visible affection, and a community that makes visits feel welcome and productive, Jacqueline House delivers where it counts most. The trade-off is the financial and timing ambiguity; families prioritizing immediate placement or ironclad refund guarantees may find the downsides too material to overlook.
For families moving forward, approach with a concrete plan and clearly defined questions. Request a copy of the admission agreement and the exact terms of the deposit, including any withdrawal and refund conditions and how those terms apply if a resident's health changes or a death occurs while on the waitlist. Seek a transparent projection of typical wait times and current vacancy patterns, so expectations align with reality. Tour the home with a crafted checklist: speak with frontline caregivers about daily routines, observe how staff interact with residents, and ask about family engagement opportunities and visiting policies. If a small, intimate community where residents are embraced as family is the priority, Jacqueline House is a compelling choice; otherwise, consider options that guarantee quicker admission and clearer financial terms.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jacqueline House Assisted Living 2 is a highly regarded assisted living community located in Jackson, MI. We offer a range of care options to suit the diverse needs of our residents, including board and care home, memory care, and respite care.
Our community boasts a variety of amenities designed to enhance the comfort and well-being of our residents. Each living space comes fully furnished and includes cable or satellite TV and Wi-Fi/high-speed internet access. Our indoor common areas provide ample space for socializing and relaxation, while our beautifully landscaped garden offers a tranquil outdoor retreat. Housekeeping services ensure that our residents can enjoy a clean and tidy living environment.
At Jacqueline House Assisted Living 2, we prioritize the health and safety of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that all medications are taken properly. Our coordination with healthcare providers ensures that each resident receives personalized care based on their specific needs.
In addition to providing essential care services, we strive to promote mental wellness among our residents. Our specialized memory care programming is designed to support individuals with cognitive impairments, while our mental wellness program caters to the overall emotional well-being of all residents.
Meals at Jacqueline House Assisted Living 2 are carefully prepared with dietary restrictions in mind. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met.
Our community encourages an active lifestyle through various activities. Residents can participate in community-sponsored activities or devotional activities offsite. Scheduled daily activities cater to individual interests and preferences.
Jacqueline House Assisted Living 2 is conveniently located near several amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows for easy access to essential services and recreational opportunities for both residents and their loved ones visiting them.
At Jacqueline House Assisted Living 2, we prioritize the comfort, safety, and happiness of our residents. Our commitment to providing high-quality care in a warm and welcoming environment sets us apart as a top choice for assisted living in Jackson, MI.
This particular area of Jackson, Michigan offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient place to live. With several physicians, hospitals, pharmacies, and places of worship within close proximity, residents can easily access necessary healthcare services and spiritual support. Additionally, the presence of parks such as Ella Sharp Park Rotunda and Cascades Falls provides opportunities for outdoor recreation and relaxation. There are also a range of dining options available, including Bone Island Grille, Knight's Steakhouse & Grill, and China House, offering diverse culinary experiences. Furthermore, with easy access to public transportation such as bus stops and Amtrak station nearby, residents can conveniently explore the surrounding areas. Overall, this area provides a blend of essential services and recreational opportunities that may make it an attractive choice for senior living.
Jacqueline House Assisted Living 2 is located at 3829 Guest Road, Jackson, MI 49203 in Jackson County, Michigan
Jacqueline House Assisted Living 2 offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease, addressing their diverse needs and enhancing their quality of life. Assistance with dressing and bathing helps residents maintain personal hygiene and dignity while fostering independence. Medication management ensures they receive the correct dosages timely, minimizing confusion that can exacerbate cognitive decline. Meal preparation and service provide nutritious options tailored to individual preferences, which is crucial for maintaining physical health. The arrangement of transportation for medical appointments facilitates access to necessary healthcare services, promoting continuity in care through coordination with health care providers. Activities of daily living assistance empowers residents by supporting them in engaging with routine tasks, contributing to a sense of normalcy. The provision of 24-hour supervision guarantees safety while allowing freedom for social interaction and exploration. Furthermore, specialized memory care programming caters specifically to the cognitive needs of those affected by dementia, alongside the mental wellness program that nurtures emotional well-being. Together, these elements--including a dedicated dementia waiver for tailored interventions--form a holistic approach that fosters an environment conducive to both physical and mental health for residents experiencing mild cognitive impairment to advanced stages of dementia.
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