1948 Cooper St, Jackson, MI 49202
To contact a resident: (517) 782-1900
For more information about senior living options: (866) 208-4318
Highland Assisted Living & Memory Care Costs & Pricing
Highland Assisted Living & Memory Care offers a competitive monthly rate for its private room option at $2,030, significantly lower than the average costs in both Jackson County and the broader state of Michigan, where residents pay approximately $3,755 and $3,675 respectively. This pricing reflects Highland's commitment to providing high-quality care while ensuring affordability for families seeking supportive living arrangements for their loved ones. By positioning itself well below local and state averages, Highland assists families in making financially sound decisions without compromising on the essential services and compassionate care that enhance the quality of life for its residents.
| Floor plans | Highland Assisted Living & Memory Care | Jackson County | Michigan |
|---|---|---|---|
| Private | $2,030 | $3,755 | $3,674 |
Overall Review of Highland Assisted Living & Memory Care
Pros
Highland is outstanding; it doesn’t get much better. - Mike was fantastic, and his staff were top-notch.
- The establishment is highly recommended for families of dementia patients because they really care.
- The staff at Highland are nice and caring, and the owner is down to earth; it’s about taking care of people, not money.
- Families report that loved ones passed peacefully under the staff’s care, with updates provided and care given.
- The staff at Highland are outstanding and provide excellent care, and the facility is clean and well managed with daily activities.
Cons
A reviewer questions why three jobs were combined into one and criticizes paying pennies, wondering if anyone would work three jobs long-term.- The aides seemed to pay more attention to their cellphones than to the patients, according to a reviewer.
- The reviewer notes that a resident lost weight and became dehydrated because staff did not ensure he drank enough fluids.
Review
Highland Assisted Living & Memory Care in Jackson, Michigan is best suited for families seeking a warm, relationship-driven memory-care environment where dementia care is prioritized and staff build real connections with residents. The community shines for residents who want daily engagement, clear and frequent family updates, and a calm setting where caregivers are readily available. It also serves families confronting end-of-life transitions, as several accounts describe peaceful, well-attended departures and compassionate care through those moments.
Those who may want to consider alternatives include families needing very high staffing ratios with rigorous, physician-backed oversight or those operating on tight budgets that require a lower-cost option. A few reviews raise questions about staff workload and the risk of multitasking to the point of distraction, and one account notes dehydration issues that point to gaps in monitoring. For such families, facilities with stronger nurse staffing, 24/7 on-site medical oversight, or less strain on aides’ schedules may prove more reliable; similarly, those seeking minimal staff involvement may prefer a setting with more independence for residents.
Yet the strongest positives here are hard to overlook. The caregiving staff is repeatedly described as kind, attentive, and genuinely engaged with residents, and the owner is portrayed as grounded and focused on care rather than profits. The memory-care program receives clear emphasis, delivering daily activities, a clean and well-maintained environment, and frequent family communication. These strengths help offset concerns about staffing strain by building a culture of accountability, personal relationships, and timely updates when a resident’s condition changes. When care goes well, families feel they are witnessed and involved, which matters deeply in dementia and end-of-life care.
End-of-life experiences appear to be handled with particular care. One account praises a mother’s peaceful passing, with staff keeping the family informed and treating her with dignity, while another describes similar warmth during visits. This indicates a facility that prioritizes comfort, respect, and transparency during difficult moments, a critical consideration for families navigating advanced dementia or terminal decline. The combination of memory-care programming, daily activities, and a maintained, inviting environment contributes to a sense of safety and continuity in a setting that can otherwise feel uncertain.
Practically, families evaluating Highland should verify staffing patterns, hydration protocols, and how care plans are updated and shared. The best advocates will tour with questions about staff-to-resident ratios on different shifts, how programming is tailored to cognitive levels, and what triggers escalation to nursing oversight. While the overall tone is positive and the building is described as clean and well managed, the occasional critique underscores the need for proactive communication and visible attentiveness to hydration, nutrition, and safety on a day-by-day basis.
Bottom line: Highland Assisted Living & Memory Care is a strong choice for dementia-focused residents and families who value a hands-on, relationship-driven approach, clear updates, and a stable, clean environment. It is less ideal for those requiring very high nursing oversight, extreme staffing certainty, or cost-sensitive choices. The smart move is a thorough visit with concrete questions about staffing levels, care plans, hydration practices, and end-of-life support, then comparison with a few alternatives to confirm alignment with the resident’s needs and the family’s expectations.
Assisted Living
Memory Care
Activities on-site
Devotional services off-site
Indoor common areas
Ambulatory care
Diabetic care
Meals provided
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