Heatherton Place Retirement Center

Pros

• Pat Tessmer expresses deep gratitude for the wonderful staff and owners at Heatherton Place, emphasizing the family's appreciation for the care provided to her mother since October 2018.
• Visitors to Heatherton Place feel welcomed and treated like family, with positive experiences highlighted during meal times.
• The staff, including Earl, Waynette, Charlie, and Lynn, are praised for their excellent care and commitment to acting in the best interest of the residents.
• The environment at Heatherton Place is described as clean and pleasant, with spacious living quarters that enhance the residents' quality of life.
• The facility offers a personalized approach to senior care, making residents feel as if they are living at home while benefiting from 24/7 onsite support.
• Reviewers highlight the delicious meals served three times a day and commend the attentive service provided by the staff.
• Many families have developed fond relationships with other residents and their families, fostering a strong sense of community at Heatherton Place.

Cons

• Heatherton Place Assisted Living is not a good place for residents, lacking adequate staff and activities.
• The facility does not provide balanced meals or an adequate food supply, leaving residents with little to eat.
• Residents are often served hard toast or waffles that are difficult to cut with a fork.
• The building requires structural repairs, with loose bricks outside the patios presenting a safety hazard.
• The security measures, such as locked doors at night, could pose a risk in case of emergencies like a fire.
• Caregivers appear friendly but seem undertrained and spend time outside smoking cigarettes instead of attending to residents' needs.

Review

Heatherton Place Assisted Living has garnered a range of feedback from families and residents that emphasizes the warmth, care, and personal attention provided by its dedicated staff. The facility is often described as a home away from home, where residents not only receive necessary assistance but also enjoy an engaging and supportive community environment. For many families, like Pat Tessmer's, finding Heatherton Place was a turning point in ensuring their loved ones felt comfortable and cared for. Since moving her mother there in October 2018, Pat has expressed immense gratitude for the wonderful staff who treat both residents and family members like their own. The opportunities to connect with other residents and their families further enriched the experience, forming bonds that go beyond mere acquaintanceship.

Visitors to Heatherton Place frequently remark on the exceptional hospitality extended to them during visits. One reviewer shared their experience of visiting their brother at the facility, noting how they were treated as family members each time they arrived. They appreciated the invitation to join in meals—three times a day—accessible to all guests. Coupled with delicious food served daily, this communal dining experience contributed to a nurturing atmosphere where everyone feels included and valued.

The commendations extend to specific staff members such as Earl, Waynette, Charlie, and Lynn. These individuals have been highlighted for their unwavering commitment to creating an inviting environment where residents' needs are prioritized. Their motto of "assisted living served family style" rings true throughout these reviews; each interaction reinforces the familial ties formed within the community. Residents appreciate the clean surroundings and well-maintained facilities. Spacious living quarters complemented by amenities like en-suite restrooms enhance comfort further, debunking typical misconceptions associated with assisted living communities.

However, not all reviews echo this sentiment of satisfaction. One review starkly contrasts others by outlining significant concerns regarding staffing levels and program offerings at Heatherton Place. This reviewer noted that there are often only two caregivers present at any given time—a situation concerning for those needing immediate assistance throughout the day. Although this can sometimes lead to personalized care due to reduced numbers of residents being catered to, it raises questions about safety protocols in case of emergencies such as fires or health crises when quick access is paramount.

Additionally, criticisms surfaced regarding meal preparations and dietary options available at Heatherton Place. While some reviews boasted about excellent food offerings prepared lovingly by staff members, another painted a different picture entirely—one depicting underwhelming meal quality with few choices available for residents' nutrition needs. From stale bread that could not be cut properly to limited inventory in refrigerators suggesting lack of adequate provisions overall raised concern over how well resident dietary requirements were being met on a day-to-day basis.

Despite these challenges mentioned in certain reviews about structural issues needing attention—like loose bricks outside patios leading into potential safety hazards—it’s essential to acknowledge that many find reassurance knowing they can turn towards owners Earl Gass and Waynette who provide detailed tours showcasing personalized care that resembles living at home rather than just another institution lacking warmth or compassion shown towards seniors seeking assistance today.

Heatherton Place clearly resonates deeply within multiple narratives detailing diverse experiences rooted collectively through interactions among caring staff members alongside fellow residents creating lasting memories together along life’s journey toward aging gracefully amid supportive communities designed with compassion foremost always guiding principles behind every action taken henceforth embraced wholeheartedly!

Parks

• Rotary Park (0 miles)
• Attica Twp Park (4.9 miles)
• Almont Fields (6.7 miles)
• General Squier Park (7 miles)
• Almont Community Park (7.4 miles)
• Lapeer County Parks & Recreation Department (12.1 miles)
• Rowden Park (12.6 miles)

Places of Worship

• Trinity Baptist Church (0.1 miles)
• Imlay City Church of Christ (1.2 miles)
• Gateway Assembly Church (2 miles)
• First Baptist Church of Attica (4.8 miles)
• First Congregational Church (7.1 miles)
• The C3 Connection Center (7.4 miles)
• Almont New Church Assembly (7.6 miles)

Pharmacies

• Narayan Drugs and Pharmacy (0.2 miles)
• Rite Aid (0.6 miles)
• Sav-On Drugs (1.1 miles)
• Rite Aid (6.5 miles)
• Capac Pharmacy (7.4 miles)
• Walmart Pharmacy (11.5 miles)
• Rogers Pharmacy (12.2 miles)

Restaurants

• McDonald's (0.4 miles)
• Taco Bell (0.5 miles)
• Little Caesars Pizza (0.6 miles)
• Burger King (0.8 miles)
• Wendy's (0.9 miles)
• Lucky's Steakhouse (1 miles)
• A&W Restaurant (6.2 miles)

Physicians

• SVS Vision Optical Centers (0.6 miles)
• Skalski Grace Imlay City Family Practice Imlay City (1 miles)
• Imlay City Family Practice (1 miles)
• Cornerstone Medical Group/Almont Family Practice (5.6 miles)
• Lane Swayze Clinic (7.2 miles)
• Family First Clinic (7.4 miles)
• Family First Health Care DO (7.4 miles)

Cafes

• Tim Hortons (0.9 miles)
• Starbucks (12.5 miles)

Transportation

• Mounts Of Distinction (7.3 miles)
• Bizzy Bugs Skull Cleaning (11 miles)
• Amtrack Train Station:Lapeer To Chicago (11.8 miles)

Hospitals

• Occupational Health and Convenient Care Center - McLaren Lapeer Region (12.5 miles)
• Nunnally, Nicholas Mclaren Lapeer Region Community Medical Center (12.6 miles)