Lakeside Vista Amsterdam Haus

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Lakeside Vista Amsterdam Haus

340 West 40Th Street, Holland, MI 49423

For more information about senior living options: (844) 490-3973

3.6 from 67 reviews
5 stars
37
4 stars
5
3 stars
3
2 stars
2
1 stars
20

Assisted Living Board and Care Home

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    Overall Review of Lakeside Vista Amsterdam Haus

    Pros

    • pro Addington Place is described as a total blessing - a caring, comfortable, and safe community with responsive management and a beautiful, well?set up facility.
    • pro Lake Vista is praised for its clean facilities, great food, and fabulous staff, creating a wonderful experience for families.
    • pro The Lakeside Vista facility management team is an invaluable asset, consistently going above and beyond to meet residents' needs with warmth and teamwork.
    • pro Addington Place has remodeled its campus beautifully; the memory care area has an open layout with many activities, and residents are cared for by a personalized, dedicated staff.

    Cons

    • pro The aides were overworked and unable to respond to calls because the facility was understaffed.
    • pro Residents were left in agonizing pain, with some having broken bones dismissed by staff as nothing.
    • pro The Executive Director is defensive and ineffective, with constant turnover and chronic short staffing.
    • pro Daily medication errors and long wait times (45 minutes to 2 hours) occurred, along with missed meals and showers.
    • pro The facility was dirty and poorly maintained - tables not cleaned, food on the floor, and residents heard yelling for help.
    • pro The leadership is described as terrible, with management overworking staff and frequent turnover, leading to late or skipped medications and showers.
    • pro Rooms are extremely small and outdoor furniture is broken and in need of replacement.
    • pro Some reviews warned: "Do not leave your loved ones here" and described the place as a "dump" with health code violations.

    Review

    Across Addington Place and Lakeside/Lake Vista, families share a wide range of experiences, painting a complex picture of what life can be like in these senior living communities. The stories converge on a core theme: when the environment, staff, and leadership align, residents and their families feel cared for, connected, and secure. When they don't, concerns about safety, responsiveness, and overall quality rise to the surface. The tone shifts from heartfelt gratitude to urgent warnings, illustrating how personal the experience of a senior living community can be.

    At Addington Place, several reviews describe a place that feels like a blessing for families and their loved ones. People talk about a very caring, comfortable, and peaceful atmosphere with a strong sense of community safety. The campus is repeatedly praised for its beauty and thoughtful setup, and families point to the staff as a major positive force - responsive, compassionate, and genuinely engaged with residents. One family moved their loved one from another facility after five years to join Addington Place and expresses deep happiness with the transition, citing music, activities, and the opportunity to form new friendships as standout benefits. The sense that residents are treated like family recurs in multiple accounts, and there's frequent admiration for how staff go the extra mile.

    The positive sentiment at Addington Place is reinforced by specific examples of staff dedication and leadership accessibility. Reviewers highlight hands-on leadership - executives and directors who roll up their sleeves and participate on the floor, attend to residents, and answer questions even after hours. There's particular praise for the remodeling and expansion of memory care spaces, including secured patios that bring peace of mind to families. Families mention a lively calendar of activities, such as bingo and gardening, and note how the chef's homemade soups and daily meals contribute to a warm, hospitable atmosphere. The executive team's willingness to connect with families - sometimes meeting off hours or during personal time - strikes a chord with many residents and their loved ones.

    Yet, along with the positivity, there are critical voices about Addington Place, rooted in real safety and care concerns. A long-running complaint centers on safety and caregiving quality, with one family describing a nine-month residency that ended with moving their relative out after multiple state complaints. Allegations include defensive and ineffective leadership, constant turnover, and chronic under-staffing, with ratios claimed as high as 40:1. Medication errors, long waits for assistance, missed meals, and missed showers are cited as ongoing problems, and there is a strong warning to prospective families to research state records and to be wary of relying on assurances from leadership. A separate note accuses a specific staff member of dismissing concerns, underscoring how fragile the trust can be when safety issues are not addressed promptly.

    Similar tensions surface in accounts of Lakeside/Lake Vista. On the positive side, some families recount a wonderful experience for their loved ones, praising clean facilities, good food, and consistently friendly staff. One reviewer describes meeting numerous helpful employees across different times of the day and feeling that the team genuinely cared for their loved one, contributing to a sense of safety and comfort. Another review lauds the facility's management team as an invaluable asset, emphasizing teamwork, warmth, and the collective effort to meet residents' needs. These testimonials underscore a belief that Lakeside Vista can be a welcoming, well-organized place with a strong community feel when operations run smoothly.

    But there are also stern cautions about Lakeside Vista. Several reviewers point to staffing challenges that affect responsiveness, with aides described as being overworked and understaffed, and call buttons not always answered promptly. In some cases, this frustration is linked to broader concerns about safety and quality of care, including statements about residents experiencing pain without timely attention. A particularly troubling post recounts a situation where a resident's medical needs were not adequately addressed and a staff member dismissed the severity of the issue. These comments emphasize the risk that staffing pressures can pose to timely and attentive caregiving.

    Additional negative feedback crosses between Addington Place and Lakeside Vista, touching on issues of cleanliness, management, and regulatory concerns. Some reviewers describe dirty conditions, unclean tables, and limited observation of caregivers during tours. There are mentions of high staff turnover, inconsistent training, and disputes with billing processes and paperwork, including delays and unhelpful responses from billing personnel. One highly critical post describes a family's decision to leave after experiences with long-term care required documentation and communication hurdles, hinting at broader systemic problems the family felt were not being adequately addressed by leadership.

    Taken together, the reviews reveal a landscape of both warmth and worry. For some families, Addington Place and Lakeside Vista offer bright, supportive environments where residents thrive socially, receive attentive care, and feel like part of a genuine community. For others, concerns about staffing levels, leadership responsiveness, safety, and regulatory issues raise serious questions about the consistency and reliability of care. Prospective families are encouraged to visit at different times of day, ask direct questions about staffing ratios and call responsiveness, review state records, and speak with residents and families who have navigated similar transitions. Balancing these perspectives can help families decide which community best aligns with their loved one's needs and their own expectations for safety, engagement, and peace of mind.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Lakeside Vista Amsterdam Haus in Holland, MI is a board and care home that provides a comfortable and supportive environment for seniors in need of assistance with daily activities. The community offers fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.

    Residents can enjoy delicious meals prepared by the staff in the dining room, which caters to special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and comfortable.

    The community also features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. 24-hour supervision is provided to ensure the safety and well-being of all residents.

    Assistance with various activities of daily living, including bathing, dressing, and transfers, is available to residents who require it. Medication management and coordination with health care providers are also provided to ensure that seniors receive proper medical attention.

    Lakeside Vista Amsterdam Haus offers a mental wellness program to support the emotional well-being of residents. Transportation arrangement for medical appointments is available for those who need it.

    Residents at Lakeside Vista Amsterdam Haus can participate in resident-run activities as well as scheduled daily activities to keep them engaged and entertained. Additionally, the community benefits from its convenient location near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, Lakeside Vista Amsterdam Haus provides a warm and welcoming assisted living community where seniors can experience personalized care in a comfortable setting while enjoying access to nearby amenities and services.

    Nearby Places of Interest

    Restaurants

    • Captain Sundae (0.2 miles)
    • McDonald's (0.5 miles)
    • The Biscuit (1.4 miles)
    • Tulip City Brewstiller (1.5 miles)
    • Jackie's Place Restaurant (1.5 miles)
    • Boatwerks Waterfront Restaurant (2 miles)
    • Our Brewing Company (2.2 miles)

    Cafes

    • Biggby Coffee (0.3 miles)
    • Bowerman's On 8th (2.2 miles)
    • Lemonjello's Coffee (2.2 miles)
    • Starbucks (2.5 miles)
    • KIN Coffee and Craft House (2.9 miles)

    Hospitals

    • Resthaven (0.3 miles)
    • Holland Hospital Bariatric Services (1 miles)
    • Holland Community Hospital (1.1 miles)
    • Holland Hospital Pulmonary Rehab (1.1 miles)
    • Ottagan Addictions Recovery (2 miles)

    Physicians

    • Holland Pediatric Associates (0.3 miles)
    • Holland Optical Center (0.3 miles)
    • Macatawa Family Medicine (0.3 miles)
    • West Michigan Heart (0.3 miles)
    • Holland Eye Surgery & Laser Center (0.3 miles)
    • South Washington Family Medicine (0.3 miles)
    • Lakeshore Health Partners (0.3 miles)

    Pharmacies

    • Rite Aid (0.3 miles)
    • Family Fare Supermarkets (0.5 miles)
    • Walgreens (0.5 miles)
    • Skip's Pharmacy of Michigan (0.8 miles)
    • Paul's Pharmacy (1.4 miles)
    • Meijer Pharmacy (2.7 miles)
    • CVS Pharmacy (2.8 miles)

    Places of Worship

    • La Casa De Mi Padre Holland (1.4 miles)
    • Pillar Christian Reformed Church (2.1 miles)
    • Beechwood Church (3 miles)

    Parks

    • Kollen Park (1.8 miles)
    • Centennial Park (2 miles)
    • Dunton Park (2.5 miles)
    • Window on the Waterfront (2.5 miles)
    • Park Township Dog Park (2.9 miles)
    • Windmill Island Gardens (2.9 miles)
    • Winstrom Park (3.3 miles)

    Theaters

    • Sperry's Moviehouse (2.1 miles)
    • GQT Holland 7 (2.5 miles)

    Frequently Asked Questions

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