Ahsl Holland Bay Pointe

11899 James Street, Holland, MI 49424

For more information about senior living options: (844) 490-3973

4.1 from 53 reviews
5 stars
36
4 stars
5
3 stars
0
2 stars
4
1 stars
8

Assisted Living Board and Care Home Memory Care

Ahsl Holland Bay Pointe Costs & Pricing

At Ahsl Holland Bay Pointe, the monthly costs for various room types demonstrate a competitive pricing structure when compared to both Ottawa County and the broader state of Michigan. For instance, a studio apartment is priced at $3,000, which is notably lower than the county average of $3,626 and the state average of $3,824. In contrast, their one-bedroom units are priced at $4,300 - higher than Ottawa County's average of $3,090 but still under Michigan's statewide average of $3,384. The private room option at Ahsl Holland Bay Pointe is set at $5,200; while this exceeds both local and state averages ($3,513 and $3,675 respectively), it may reflect additional amenities or services unique to the community. Overall, Ahsl Holland Bay Pointe presents a mix of affordability and premium options tailored to meet diverse resident needs in an increasingly competitive market.

Floor plansAhsl Holland Bay PointeOttawa CountyMichigan
Studio$3,000$3,626$3,824
1 Bedroom$4,300$3,090$3,384
Private$5,200$3,513$3,674

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    Overall Review of Ahsl Holland Bay Pointe

    Pros

    • pro The staff are caring.
    • pro The mom has been at American House for six months and loves it.
    • pro The mom really enjoys American House.
    • pro The care for their father has been tremendous.
    • pro The parents are really happy living there; the social opportunities have benefited them both.
    • pro Their grandfather lives there and it's gone well.
    • pro It is a fun place to live.
    • pro Her grandma loves it there and it seems like a great place.
    • pro The mom likes it and things are going very well.
    • pro Lindsi is awesome; she is very informative and personable, and the family looks forward to working with her to move their mother to American House.
    • pro The American House facility is beautiful and clean.
    • pro Lunch was delicious, and the staff were hardworking and pleasant.
    • pro The staff are friendly and responsive, and the community has welcoming residents.
    • pro Independent Living residents describe a positive atmosphere, strong relationships, abundant activities, and supportive staff.
    • pro The staff are fun, residents are welcoming, and there are many activities.
    • pro The residents are happy, the activities are loved, and the community is full of wonderful people.
    • pro The transition experience is great; Jennifer is wonderful, caring, and understanding.
    • pro Thanksgiving dinner was very nice, with gracious and kind staff serving.
    • pro The staff are appreciated for their daily efforts.

    Cons

    • pro The facility is described as no longer safe, with constant staff turnover and medications missed.
    • pro It is considered severely understaffed for safety, with too few staff to respond when residents pull the call light.
    • pro Valuables, including thousands of dollars in diamonds, have gone missing.
    • pro The building is described as run-down and the food quality as poor.
    • pro There are reports of loss of personal items (teeth, hearing aids, glasses, blankets, clothing) and substantial staffing turnover with inadequate training.
    • pro Care is said to be inconsistent, with care plans contradictory and non-licensed aides making changes not overseen by licensed staff.
    • pro Billing problems include charges higher than quoted and various overcharges.
    • pro Communication and responsiveness are criticized: bells answered slowly, staff not calling residents by name, and desk phones often not answered.
    • pro Medical issues are raised, including transcription errors on admission, delayed or missed lab work for Coumadin, incorrect medication administration, and delays in addressing concerns.
    • pro Independence and exercise are described as discouraged, contributing to concerns about overall care quality.

    Review

    The collection of experiences and observations about American House in Holland on James Street presents a picture that is both encouraging and cautionary. On one hand, many residents and family members glow with appreciation for the sense of community, the opportunities for social engagement, and the moments of genuinely attentive care. On the other hand, a substantial thread of reviews flags serious safety, staffing, and operational concerns that can change a routine day from pleasant to stressful. Taken together, these voices depict a facility that can be a welcoming home for some, while raising red flags for others who've faced systemic challenges.

    Several reviews highlight a vibrant social environment and strong personal connections. Families report that their loved ones are thriving in independent living and that the building fosters joy, activity, and companionship. Positive comments mention the ability to participate in games, bingo, live music, and a variety of planned activities, with residents forming meaningful relationships with staff and each other. A resident writing from the independent living side describes a peaceful, welcoming atmosphere, noting the abundance of activities and the warmth of staff who are described as hardworking and pleasant. The Thanksgiving dinner is singled out as a standout moment where staff and nurses were gracious and kind, reinforcing the sense that the community can feel like home during special occasions. Several reviews also emphasize the personal connection with specific staff members - Lindsi and Jennifer are named for their informative, caring approaches in helping families navigate transitions and care planning. For many, these individual interactions are the glue that makes the community feel like family.

    In contrast, a substantial portion of the feedback focuses on safety, staffing, and quality concerns that can undermine the lived experience. One reviewer paints a troubling picture of a "not safe" environment characterized by constant staff turnover, missed medications, and insufficient responders when call lights are activated. Others describe a building that is run down, with cold food and slow bells, underscoring the reality that when the shift is lean, basic expectations for care and responsiveness may not be met. The same thread of comments points to high turnover among caregivers, with new hires not always fully trained and residents not receiving consistent, individualized attention. In several accounts, the result is a sense of uncertainty about whether staff know the residents' needs or even their names on a given day.

    The most distressing anecdotes involve incidents where belongings disappeared or care protocols were not followed, sometimes with consequences for residents' health and safety. A review recounts loss of personal items - teeth, hearing aids, glasses, blankets, and clothing - along with a broader sense that personal needs were not being met due to understaffing and miscommunication. Another account describes medical oversight gaps, including delayed or mis-transcribed medications, delays in required laboratory monitoring for anticoagulation therapy, and a care plan that conflicted or changed without adequate staff support. These stories repeatedly highlight the friction between urgent care demands and staffing realities, including the limitations of weekend coverage and the reliance on a limited pool of licensed staff.

    Billing and administrative frustrations appear in tandem with care concerns. One reviewer notes overcharges and the perception that the billing process did not align with what had been quoted, creating a sense of mistrust that compounds worries about day-to-day care. When accessible care and medical coordination are called into question, families often feel compelled to seek alternatives or to move their loved ones to other locations. The mix of administrative frustration and direct care challenges reflects a common theme: even when families choose American House for its charm and social opportunities, they may also confront a complex and precarious care environment that varies by day and by shift.

    Amidst the turbulence, there are stories of chosen resilience and gratitude. Several residents express contentment with independent living and a sense of belonging within a supportive community. Some note that evenings and days can be filled with laughter, conversation, and meaningful routines, and they praise staff who consistently demonstrate warmth and attentiveness. Barb's personal vignette - sitting in a sunlit room, decorating with cherished furniture, and enjoying a lively group atmosphere - illustrates the potential for a fulfilling, homelike experience when certain conditions are met: solid relationships with staff, an engaging social calendar, and an aesthetically pleasing, comfortable setting. For families who prioritize independence, social engagement, and a welcoming atmosphere, these elements can make American House feel like a good fit.

    Looking across all the reviews, the overall impression is that American House Holland offers a dual reality. For some, it is a place of safety, companionship, and vibrant activity, where staff are caring, residents are engaged, and family participation is welcomed. For others, it is a facility where safety and quality concerns - ranging from under-staffing and inconsistent care to missed medications and equipment misplacements - cast a shadow over daily life. The strongest and most actionable takeaway is that experiences at American House can vary significantly by location, staff, and shift, with independent living presenting a more consistently positive picture for many, while assisted living and memory care days may require extra vigilance and proactive engagement from families.

    For anyone considering American House in Holland, the narratives underscore the importance of visiting multiple times, meeting frontline caregivers and managers, and asking pointed questions about staffing ratios, medication management, care coordination, and what contingencies exist during weekends or shift changes. The stories also affirm the value of family involvement and open communication as essential components of quality care. If you prioritize a lively community with ample activities and strong personal connections, this environment can be a wonderful fit. If your needs include rigorous medical oversight, reliable staffing, and consistently quick responses, it would be prudent to scrutinize current operations, tour in person, and talk to current residents about their day-to-day experiences to gauge whether the facility can meet those expectations today.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ahsl Holland Bay Pointe is an assisted living community located in Holland, MI. Our community offers a warm and welcoming environment for seniors who require board and care home services as well as memory care. We provide a range of amenities to ensure the comfort and convenience of our residents.

    Our fully furnished accommodations include cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident has access to a kitchenette for their convenience. Our spacious dining room allows residents to enjoy nutritious meals with special dietary restrictions taken into consideration.

    At Ahsl Holland Bay Pointe, we prioritize the well-being of our residents. Our dedicated staff provides 24-hour supervision and assists with daily activities such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that all medical needs are met, including medication management and transportation arrangement for medical appointments.

    We understand the unique challenges faced by individuals with dementia or cognitive impairments. That's why we offer specialized memory care programming tailored to their specific needs. Our mental wellness program promotes the overall health and happiness of our residents.

    In addition to the superior care we provide, our community is surrounded by numerous amenities in Holland. Residents can easily explore nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

    At Ahsl Holland Bay Pointe, we strive to create a vibrant and engaging environment for our residents. We offer resident-run activities as well as scheduled daily activities to cater to individual interests and preferences.

    Come visit us at Ahsl Holland Bay Pointe in beautiful Holland, MI and discover why our community is the perfect place for seniors seeking quality assisted living care and memory support services.

    Nearby Places of Interest

    Physicians

    • Lakeshore Internal Medicine & Pediatric Associates PC (0.2 miles)
    • Holland Hospital Lab Services, Lakewood Family Medicine (0.3 miles)
    • Shoreline Orthopaedics (0.4 miles)
    • Life Circles Holland (0.5 miles)
    • Holland Sc (0.6 miles)
    • Spectrum Health Medical Group (0.7 miles)
    • Samir Rajani, MD (0.7 miles)

    Restaurants

    • Brann's Steakhouse & Grille (0.5 miles)
    • Popeyes Louisiana Kitchen (0.6 miles)
    • Chick-Fil-A (0.7 miles)
    • Crazy Horse Steakhouse & Saloon (1 miles)
    • Wendy's (1.2 miles)
    • IHOP (1.3 miles)
    • McDonald's (1.4 miles)

    Pharmacies

    • Walmart Pharmacy (0.8 miles)
    • Thomas E Grodus, BS PHARMACY (0.9 miles)
    • Walgreens (1 miles)
    • Walgreens (1.3 miles)
    • Meijer Pharmacy (1.4 miles)
    • D & W Pharmacy (2 miles)
    • CVS Pharmacy (2.1 miles)

    Cafes

    • Panera Bread (1.2 miles)
    • Starbucks (2.1 miles)
    • Lemonjello's Coffee (2.2 miles)
    • Bowerman's On 8th (2.3 miles)

    Parks

    • Windmill Island Gardens (1.4 miles)
    • Window on the Waterfront (1.9 miles)
    • Centennial Park (2.3 miles)
    • Dunton Park (2.5 miles)
    • Kollen Park (3 miles)
    • Wendt Park (3.4 miles)
    • Tunnel Park (3.5 miles)

    Places of Worship

    • Pillar Christian Reformed Church (2.2 miles)
    • City On A Hill Ministries (2.6 miles)

    Hospitals

    • Ottagan Addictions Recovery (2.3 miles)
    • Holland Hospital Pulmonary Rehab (3.3 miles)
    • Holland Community Hospital (3.3 miles)
    • Holland Hospital Bariatric Services (3.3 miles)

    Theaters

    • GQT Holland 7 (2.3 miles)
    • Sperry's Moviehouse (2.4 miles)

    Frequently Asked Questions

    How much does it cost to live at Ahsl Holland Bay Pointe in Holland, MI?
    Where is Ahsl Holland Bay Pointe?
    Does Ahsl Holland Bay Pointe provide care for residents with dementia or Alzheimer's disease?

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