1133 North Lake Pleasant Road, Hillsdale, MI 49242
For more information about senior living options: (866) 208-4318
Overall Review of Country Living Of Hillsdale
Pros
The grandmother really likes all of the employees there.- They check on everyone several times a day, and the small setting gives everyone the attention they need.
- Grandpa is really enjoying his space there, and the facilities are clean.
- The mom has received very loving care for more than three years.
- The sister has had great interaction with all the staff during her entire stay.
- The staff on both shifts helped make Mom's final years so much more joyful.
- The team is thanked for their care and support across shifts.
Cons
The reviewer states they were not treated kindly by coworkers or management, including HR screaming at them in front of others.- They were terminated due to health problems from pregnancy and allege management repeatedly lied about receiving help.
- Management allegedly favored drama-causing workers by moving them to the 1-assist house instead of the reviewer, despite promises of transfer.
- The reviewer claims wrongful termination and discrimination occurred just two days before Christmas.
- Some staff, according to the reviewer, do not deserve to work in this industry.
- A worker was reported to be leaving medication lying around and admitted neglecting a resident, with the resident’s status misrepresented to the reviewer.
- Management allegedly failed to take proper action after being informed of neglect, continuing to employ the negligent worker.
Review
Country Living Of Hillsdale is best suited for seniors who want a small, home-like setting where staff know residents well and care feels personal. The community shines for families that prize frequent, tangible attention: multiple daily checks, consistent bedside interactions, and a calm, intimate atmosphere where residents appear to be treated with dignity and kindness. It works particularly well for individuals who thrive in a quieter environment and for couples who don’t need the bustle of a larger campus. The stories from families about long-tenured staff, heartfelt moments, and genuine compassion during difficult times reinforce that this is a place where relationships matter and continuity of care is real.
Still, certain realities make alternatives worth considering for some require-ments. Those who rely on regular transportation to run errands, grocery shopping, or medical appointments will want to factor in the gaps here, since there is no on-site transportation or readily available staff to handle errands for residents. Families should also assess whether the level of medical oversight matches the resident’s needs; for someone who requires more intensive skilled nursing, 24/7 medical supervision, or a broader activity agenda, a larger, more fully equipped community may provide a safer, more comprehensive fit. A cautionary note comes from one former staff account about management and HR practices; while that perspective represents a single experience, it signals the importance of confirming current leadership stability, staffing morale, and clear escalation paths before committing.
The core strengths, personal touch, frequent check-ins, and a small, connected staff, offset many of the practical downsides. Families consistently describe a culture of attentiveness: caregivers who know the residents well, respond quickly, and treat daily needs with seriousness and warmth. Clean facilities and a calm, orderly environment contribute to a sense of safety and routine, which can be a stabilizing asset for residents who value predictability. The testimonials from multiple family members indicate that the care team can deliver meaningful, ongoing support over the long haul, with staff members going above and beyond during critical moments, such as a loved one’s final years. In short, this is a setting where sustained, humane care matters more than high-energy programming.
On balance, the living environment and caregiver dedication are meaningful advantages, yet the practical gaps are not trivial. The lack of resident transportation means families must step in to handle errands or arrange alternative solutions, which can strain schedules and resources. Additionally, the health and safety landscape benefits from ongoing, transparent leadership, prospective residents should ask pointed questions during tours about staff turnover, incident reporting, and how complaints or concerns are addressed today. The positive indicators, tight-knit staff, genuine affection from caregivers, and a focus on resident comfort, must be weighed against these operational realities to determine fit.
For families prioritizing a tight-knit, home-centered experience, Country Living Of Hillsdale delivers a compelling value proposition. The environment supports meaningful daily engagement, and the care approach tends to be consistently compassionate, with residents forming strong bonds with caregivers and fellow residents. The stories of long-term residents and the care extended during difficult times provide a compelling emotional case for choosing this community if the goal is warmth, familiarity, and attentive presence. Those embracing a similar philosophy will likely feel confident in the day-to-day lived experience here.
Ultimately, a practical decision rests on three questions: Is transportation flexibility non-negotiable, or can family members absorb errand duties without diminishing quality of life? Is there a need for more robust medical oversight or a more structured activities and social calendar? And how important is leadership stability and transparent governance to peace of mind? If the answers tilt toward prioritizing intimate, person-centered care with strong caregiver relationships, this Hillsdale community is worth serious consideration. If not, explore other options that offer transportation, broader medical services, and a larger, more resource-rich programming landscape.
20 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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