1133 North Lake Pleasant Road, Hillsdale, MI 49242
For more information about senior living options: (844) 490-3973
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Some of the staff there are great. The facility checks on residents several times a day, and its small size helps give everyone the attention they need. Grandma is staying there and she really likes all of the employees. Grandpa is really enjoying his space there, and the facilities are clean. Mom has been a resident there for more than 3 years and has received very loving care. The sister has had great interaction with all the staff during her visits. On the day Mom passed, the staff on duty stopped by to give the sister a hug and share memories.
The reviewer states that HR screamed at them in front of coworkers and residents, even though they were not at fault. They were terminated due to health problems caused by their pregnancy. Management allegedly lied about providing help, such as moving to the back building with 1-assist residents. They claim management favored coworkers who caused drama by moving them to the 1-assist house instead of the reviewer, despite assurances. The reviewer alleges wrongful termination and discrimination, occurring two days before Christmas. A specific worker allegedly left medication lying around and admitted neglecting a resident. Management did not take proper action after concerns about resident care were raised. The reviewer had to advocate for a resident's care because others failed to act, while management remained unresponsive. They feel that some staff do not deserve to work in this industry.My experience at Country Living Drew's Place began with a mix of hope and mounting unease. I spent roughly four to six months there, during which I felt targeted by some co-workers and, more troubling, by management and HR. There was an incident that still sticks with me: HR screamed at me in front of co-workers and residents, and I wasn't even at fault for the specific situation they cited. That moment left a sour impression of how conflicts were handled and how staff were treated in front of the very people we were caring for. Not long after, I was terminated, and the official line was that it was due to my health problems connected to my pregnancy. I believed - and still believe - that there were elements of discrimination involved, especially given how the situation unfolded and how concerns about my health were processed (or ignored) by leadership.
A recurring theme in my time there was broken communication and unfulfilled promises. I was told on multiple occasions that I would be transferred to the back building, the 1-assist house, to make things safer for my pregnancy and to better align with my health needs. Instead of moving me or providing real support, decisions seemed to be driven by favoritism toward other staff who were causing ongoing drama, who were moved into the 1-assist house while I remained where I was. It felt like management was more concerned with staffing theatrics and workplace politics than with fair treatment or concrete accommodations for a pregnant employee. The lack of follow-through on these assurances made the workplace feel unstable and unfair, and that memory lingers as a significant part of my experience there.
The conditions inside the facility extended beyond the interpersonal dynamics and into day-to-day resident care that I witnessed or learned about through disclosure by others. There was a specific worker who admitted to neglecting a resident and left medications lying around, a serious lapse in safety and accountability. I didn't know about this resident or their dentures until the second day of my employment, and no one bothered to tell me there was a resident living there or that dentures existed. It was a jarring discovery, especially because I had to navigate care protocols without full information. I felt compelled to advocate for this resident, insisting on basic dignity and essential care. I fought to obtain special medical booties for the resident's feet, because the pain was excruciating from the way others treated them. I also organized with a few other coworkers to help reposition the resident for meals and to ensure they weren't left on their back for long periods, which contributed to bed sores. I raised concerns with management and HR repeatedly, but there was a troubling pattern: rather than addressing the issues, they allowed the troubling behavior to persist and did not take meaningful corrective action. It was disheartening to see neglect tolerated in a place that was supposed to be about care and safety.
Despite these pervasive concerns, there were meaningful, positive experiences inside the same facility that cannot be overlooked. My grandmother stayed there, and she genuinely seemed to like many of the staff. The facility's smaller size did appear to offer more personal attention, and several people mentioned that staff check on residents multiple times a day. Family members who visited or lived nearby appreciated the sense of community and the steady presence of nurses, CNAs, maintenance workers, and supervisors who seemed dedicated to the well-being of the residents. Of course, there were limitations - transportation was not readily available, and there was no convenient means for residents or visiting families to obtain groceries or personal items without family support - but the atmosphere could feel warm and attentive in the right moments. It was clear to me that they valued relationships with residents and attempted to provide consistent, hands-on care in many cases.
The other half of the story is equally important to acknowledge. My grandpa found his space there to be comfortable, and I recall the facility being described as clean and well-kept. The environment appeared to be well-maintained, with staff who took pride in the physical condition of the building and the rooms. My mom had been a resident there for more than three years, and to listen to the accounts of my sister and others who interacted with the staff regularly, the care shown to her was described as loving and attentive. When my mom passed away, several staff members who were on duty that day stopped by to offer their condolences, share memories, and give my sister hugs. Those moments reinforced the humanity of the caregiving team and the real emotional support they offered during a family's time of grief. It was a stark contrast to the administrative tension that colored other aspects of my experience there.
In the end, my reflections on Country Living Drew's Place are deeply nuanced. On one hand, there are clearly many dedicated individuals within the staff - nurses, CNAs, maintenance personnel, and supervisors - who genuinely care for residents and extend kindness, compassion, and practical support to families during difficult times. On the other hand, there are serious concerns about management practices, the handling of complaints, and the overall health of the workplace culture. The stories I witnessed - about discriminatory treatment, a lack of consistent assistance for pregnancy-related needs, and slow or non-existent responses to safety and neglect issues - cannot be ignored. I am grateful for the positive experiences where staff did their jobs with care and where residents and their families felt seen and supported. Yet the dissonance between the moments of genuine compassion and the systemic issues I observed leaves me unsettled. If the facility can address management accountability, improve transparent communication, and ensure that patient and staff safety are prioritized with timely action, it could truly honor the good work many of its employees are already doing.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Country Living Of Hillsdale is an assisted living community located in Hillsdale, MI. With a focus on providing personalized care and support, our community offers board and care home services as well as specialized memory care for individuals with dementia.
Residents at Country Living Of Hillsdale can enjoy a range of amenities to enhance their daily lives. Each room is fully furnished and equipped with cable or satellite TV, ensuring entertainment options are readily available. Our dining room provides delicious meals that cater to individuals with special dietary restrictions, and kitchenettes are available for those who prefer to cook their own meals. Housekeeping services ensure that living spaces remain clean and tidy.
Our community also offers various outdoor spaces and a garden where residents can relax, socialize, or engage in gardening activities. Wi-Fi/high-speed internet access is available throughout the premises, allowing residents to stay connected with friends and family.
At Country Living Of Hillsdale, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs such as medication management and transportation arrangements for medical appointments.
We understand the unique challenges faced by individuals with dementia, which is why we offer specialized memory care programming. Our mental wellness program aims to support residents experiencing mild cognitive impairment while enhancing their overall well-being. Hospice waivers are available for those in need of end-of-life care.
Country Living Of Hillsdale is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents have easy access to a variety of amenities within close proximity.
Join us at Country Living Of Hillsdale where we provide compassionate care in a comfortable environment that feels like home.
Country Living Of Hillsdale is located at 1133 North Lake Pleasant Road, Hillsdale, MI 49242 in Hillsdale County, Michigan
Country Living of Hillsdale offers a comprehensive approach to memory care that addresses the unique needs of residents with dementia or Alzheimer's disease through a variety of tailored services. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensure nutritious intake that caters to specific dietary requirements. Medication management provides crucial oversight to prevent errors, contributing to overall health stability. Transportation arrangements for medical appointments facilitate access to necessary healthcare, complemented by coordination with healthcare providers, which streamlines communication and care continuity. Support with activities of daily living and assistance with transfers enhances residents' independence while ensuring safety through 24-hour supervision. The dementia waiver allows for specialized programming that resonates with each resident's cognitive abilities, while mental wellness programs and activities designed for mild cognitive impairment foster engagement and social interaction, promoting emotional well-being. Together, these features create a nurturing environment that supports both the physical and mental health of individuals facing cognitive challenges.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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