20245 Cardoni, Detroit, MI 48203
For more information about senior living options: (844) 490-3973
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The business is very lovely. They take care of customers' families.
They are rude. They are not recommended. They are useless. The service they provide is disappointing.Two recent customer notes reveal a striking contrast in how this business is experienced by different people. One message frames the company in warm, familial terms, while another describes a very different encounter, signaling that experiences there can diverge widely. Taken together, the two reviews sketch a landscape of impressions that range from comfort and trust to frustration and disappointment.
One reviewer starts on a very positive note, calling the business "Very lovely." The tone is welcoming and confident, emphasizing a sense of care and reliability. The reviewer adds a personal dimension by saying they are "glad they are taking care of my family," which implies a trusted, ongoing relationship oriented around family matters. The language suggests that the business provides not just a service but a reassurance that loved ones are being looked after, and that this care is a central part of the customer's positive experience. This account highlights warmth, attentiveness, and dependability as the core strengths, painting the business as a dependable ally in situations that matter to families.
In stark contrast, another voice describes a markedly different experience. The reviewer begins with a blunt impression - "Very Rude" - signaling a direct encounter with unsatisfactory behavior or communication. The critique continues with a strong warning: "I would not recommend these people," followed by the claim that the staff or process feels "useless." The closing sentiment - "I'm very disappointed in the service they provide" - puts a clear verdict on value and quality. This account emphasizes a perceived lack of courtesy and effectiveness, suggesting that any positive aspects found by others were overshadowed by negative interactions or outcomes in this particular case.
The juxtaposition of these two reviews raises questions about consistency. How can a business be described as a caring, family-focused ally by one customer and as "very rude" and "useless" by another? The answer may lie in the variability of experiences inherent in many service settings. Differences in staff members, timing, personal expectations, or even the specific services rendered can lead to widely divergent impressions. One visitor might interact with a team member who embodies attentiveness and empathy, while another might encounter someone who misses the mark on courtesy or communication, coloring the overall impression of the business.
From an operational perspective, the two reviews underscore the importance of consistency in customer service. Caring, respectful communication, and reliable outcomes appear to be the foundation of the positive experience, while any lapse in courtesy or effectiveness can quickly generate a negative perception that dominates the overall view of the business. For the organization, these perspectives highlight areas to reinforce: consistent training in customer interaction, clear service standards, and mechanisms to address complaints promptly when interactions fall short. Even a single rude encounter can have outsized effects if not followed by corrective action or reassurance.
For readers forming an impression from these notes, the picture is nuanced rather than one-sided. There is evidence of strong, trust-building care that resonates with families and suggests dependable service. At the same time, there is a clear warning about rude behavior and ineffective service that could deter future customers. The takeaway is not about deciding which reviewer is right, but about recognizing that experiences can vary significantly and that both warmth and attentiveness, as well as respectful communication and tangible results, are essential to a consistently positive reputation. If possible, potential clients might seek out recent, specific feedback or ask about how the team handles difficult moments to understand how the business operates in practice.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Colling Homes 4 is an assisted living community located in Detroit, MI. Our residents enjoy a range of amenities to ensure their comfort and convenience. Each home is fully furnished and includes a dining room for communal meals. Housekeeping services are provided to maintain a clean and tidy living environment.
For those who appreciate spending time outdoors, our community offers outdoor spaces where residents can relax and enjoy the fresh air. We provide telephone and Wi-Fi/high-speed internet access to help residents stay connected with their loved ones.
At Colling Homes 4, we understand the importance of providing care services that cater to each individual's needs. Our trained staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure our residents receive the necessary medical attention they require. Special dietary restrictions, including diabetes diets, are accommodated in our meal preparation and service.
Transportation arrangements for medical appointments are made for our residents' convenience. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
Our community is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, theaters, and hospitals. This allows our residents easy access to nearby resources and entertainment options.
At Colling Homes 4 in Detroit, MI, we strive to provide a comfortable living environment where individuals can receive quality care while enjoying a range of amenities and convenient access to nearby attractions.
Colling Homes 4 is located at 20245 Cardoni, Detroit, MI 48203 in Wayne County, Michigan
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