4605 Eastern Avenue Se, Grand Rapids, MI 49548
For more information about senior living options: (844) 490-3973
The clinic stands head and shoulders above the rest, treating people with honor and dignity. The staff are wonderful and supportive. It's far better than the Western Michigan Treatment Center, with things done orderly so people aren't fighting in line. It's clean, well-run, on time, and the billing is upfront. It's a life-saving option that everyone should consider. The facility is fresh and clean, with great staff and counselors focused on wellness. The counselors are top notch and deeply invested in treatment, addressing mind, body, and soul. The program has saved lives and delivers real results for those who put in the work. The new office is awesome, and the overall experience is lifesaving.
The clinic only cares about money and won't work with patients, prioritizing their own schedule over the patients' needs. If a patient is a dollar short, they're put on a seven-day detox, implying punitive treatment for a small shortfall. The staff are two-faced and don't genuinely care about patients, even if someone might get clean.Neo Kentwood is best suited for adults who want a comprehensive, medically supervised opioid use disorder program paired with strong counseling and wellness supports. The community rewards clients who engage fully with a holistic approach that blends medication-assisted treatment with counseling, group work, exercise, and social supports. A newer, cleaner facility and a reputation for reliability in operations add to its appeal for those who prize a calm, respectful environment and predictable scheduling. Individuals who value a program that treats mind, body, and spirit in tandem will find this facility compatible with their goals.
Those who may want to consider alternatives include anyone deeply sensitive to billing practices or the perception that finances drive decisions. Several reviews flag a climate in which money matters can feel prioritized, with anecdotes about strict timelines for payments and consequences if a balance isn't kept. For families seeking maximum flexibility on cost, or applicants who need a program with looser financial constraints and more individualized payment arrangements, it is prudent to compare options in the region. Additionally, if the priority is a markedly less regimented schedule or a program with different therapeutic emphases beyond counseling and social supports, exploring other providers in the area is sensible.
On the positive side, the strongest draw is the staff's commitment. Clients consistently describe counselors as knowledgeable, compassionate, and deeply invested in recovery. The program's emphasis on overall wellness - counseling, focus groups, exercise, and even organized women's groups - helps address relapse risk beyond medication alone. The facility itself is repeatedly praised as clean, well maintained, and better-structured than prior sites the facility has moved from, with clients noting that operations run on time and with professional courtesy. The combination of a supportive environment and tangible wellness activities provides a counterbalance to the frustrations some express about policy rigidity.
Where the pros rub up against the cons, the bottom line rests on program fit. The life-saving potential highlighted by many reviewers stems directly from the depth of counseling and the holistic services that accompany MAT. When engagement is steady, the program's approach appears to produce meaningful gains in stability and quality of life, which can offset concerns about policy strictness or perceived financial pressure. In practice, the clean, updated space and the clear, respectful treatment style help reinforce commitment - especially for those who thrive in a structured, goal-oriented setting. Still, this is not a place where finances are invisible; prospective participants should enter with a clear understanding of billing expectations and the likelihood of policy-driven consequences if financial obligations aren't met.
For families evaluating next steps, the practical path is clear. Schedule a thorough intake discussion to understand what supports are included in the rate and what arrangements exist for financial hardship or late changes in coverage. Request a tour focused on counseling spaces, group rooms, and the wellness components; ask to meet the primary counselors and learn how individualized treatment plans are developed and adjusted. Verify how the program handles work or transportation constraints, and whether there is flexibility in attendance around obligations outside the clinic. Compare the experience with other regional providers - especially Western Michigan Treatment Center and others cited in local feedback - to determine where the strongest alignment lies between needs, budget, and desired pace of recovery.
In the end, Neo Kentwood stands as a solid, credible choice for those pursuing a disciplined, evidence-informed MAT program augmented by robust counseling and wellness supports. It excels when the priority is reliable operations, compassionate, skilled clinicians, and a holistic framework that treats the whole person. Potential buyers should enter with eyes open about billing policies and the perceived emphasis on financial side-gates, and should not overlook the value of the program's comprehensive, up-to-date facilities and proactive, empathetic staff. For families who can align expectations with policy realities and budget considerations, Neo Kentwood represents a mature, effective option in Grand Rapids.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Neo Kentwood is a premier assisted living community located in the vibrant city of Grand Rapids, MI. This community offers a wide range of amenities and care services to ensure that residents can live a comfortable and fulfilling lifestyle.
The community features a spacious dining room where residents can enjoy delicious meals prepared by professional chefs. The fully furnished apartments provide a cozy and inviting atmosphere, allowing residents to feel right at home. A beautiful garden and outdoor space offer opportunities for relaxation and enjoyment of the outdoors.
Housekeeping services are provided to ensure that the living spaces are always clean and tidy. Move-in coordination is available to assist residents in making a smooth transition into their new home. Telephone and high-speed internet access are also provided, keeping residents connected with loved ones and the outside world.
Care services at Neo Kentwood include assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff works closely with health care providers to coordinate medical appointments and ensure proper care for each resident's needs. Medication management is provided to promote medication adherence and safety.
Dining options cater to special dietary restrictions, accommodating various dietary needs or preferences. Meal preparation and service take into consideration individual preferences and nutritional requirements. Diabetes diets are also supported for those who require it.
Residents can look forward to a variety of scheduled daily activities that cater to different interests and abilities. Whether it's engaging in social gatherings or pursuing personal hobbies, there is something for everyone at Neo Kentwood.
In terms of convenience, the community is surrounded by numerous amenities nearby. Cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options are all easily accessible within close proximity.
Overall, Neo Kentwood offers a warm and caring environment where residents can receive personalized care while enjoying an active lifestyle surrounded by ample amenities in the heart of Grand Rapids.
Neo Kentwood is located at 4605 Eastern Avenue Se, Grand Rapids, MI 49548 in Kent County, Michigan
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