255 North Main, Freeland, MI 48623
For more information about senior living options: (844) 490-3973
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The collection of opinions about Stone Crest Assisted Living reveals a striking mix of heartfelt praise and grave concerns. On one end, many families describe an environment that feels like a caring, almost family-like community. They point to a beautiful setting, notably a riverfront view and a welcoming atmosphere, where residents are treated with kindness and where staff members are described as committed, caring, and dedicated. Several families say their loved ones were nurtured and loved, with staff going "above and beyond" in daily care, and even forming deeper connections with families who visit regularly. The sense of being welcomed into a compassionate circle is echoed by staff who are described as supportive, attentive, and responsive to needs, with names and roles highlighted as examples of individual care.
In these positive accounts, Stone Crest is praised for the emotional and spiritual support it provides. Families recount experiences where staff, pastors, and activities staff facilitated church services, visits, and daily hobbies, turning the facility into a home-like environment rather than a sterile institution. One reviewer spoke movingly about their father receiving excellent care during the last months of his life, emphasizing the tenderness and daily attention that made a difficult time more bearable for the entire family. Another account celebrates a grandmother who is "well cared for," and several reviewers celebrate the sense that the staff truly treats residents as part of a larger family, with meals that are described as nutritious and flexible to individual preferences.
Yet alongside the praise, a substantial portion of the feedback expresses serious concerns about staffing, management, and safety. Several reviewers claim the facility faces not enough staff relative to the resident population, with particular emphasis on the third shift. They describe pay as too low to reflect the effort required, and they allege that some staff members can be careless or lazy, which undermines confidence in day-to-day care. Complaints extend to the maintenance side as well, with one reviewer mentioning holes and a perception of a low-budget operation, and even naming a maintenance worker as a "beginner." The recurring theme here is an impression of under-resourcing that could affect residents' safety and well-being.
There are also pointed warnings and accusations about neglect and poor management. One strongly negative account describes care as insufficient, safety issues going unresolved, aides making medical decisions without appropriate training, and residents left unattended in dining rooms. This reviewer claims their family member lost significant weight over a year, with food described as "horrific" and a lack of timely care that led to distancing from the facility in search of other options. Another comment warns prospective families to be cautious, suggesting patterns of inconsistent stories about incidents and a reluctance to share residents' belongings after their passing. Taken together, these remarks suggest a perception that some days at Stone Crest may be marked by disorganization or gaps in staff oversight.
There are also intensely personal testimonies that add color to the overall picture. Some reviewers defend the staff passionately, arguing that negative comments do not reflect the overall reality and describing Stone Crest as a place where employees are professional, loving, and deeply dedicated. They recount attending funerals, offering moral support, and feeling that the entire team truly cares about residents and families. In contrast, other reviewers recount specific distressing incidents, including delays in notifying families after a loved one's death and disagreements about how belongings are handled. These divergent perspectives underscore the uneven experiences that families report, where one family's sense of a "home environment" can coexist with another's memory of distressing events.
Virginia, a named staff member in one review, is singled out for her helpful and caring demeanor, with another reviewer praising the facility's d?cor, atmosphere, and the feeling that the staff's kindness comes through in daily interactions. The sentiment here is that the facility has many strengths - an inviting setting, compassionate caregivers, responsive activity programming, and a culture of family involvement - that make residents feel secure and valued. At the same time, several comments challenge the consistency and reliability of those strengths, pointing to safety concerns, insufficient staff training, and inconsistent experiences across shifts. The overall narrative suggests that when things go well, Stone Crest shines in warmth, attentiveness, and supportive community life; when tensions rise, gaps in staffing, communication, and oversight become more evident.
In the end, the impression left by these reviews is of a facility that can feel like a true home to many residents and their families, anchored by beautiful surroundings and a core team of compassionate staff who genuinely care. However, there are persistent, serious warnings about staffing ratios, pay, safety, and management practices that some families feel leave residents vulnerable at times. The picture is therefore one of dual realities: moments of exceptional kindness and connection, balanced against concerns about resources, training, and consistent, reliable care. For families considering Stone Crest, the consensus across these voices is to recognize both the potential for profound, loving care and the need for careful, on-site assessment of staffing, safety protocols, and overall operations before making a decision.
Stone Crest Senior Living Wing A in Freeland, MI is an assisted living community that offers a variety of care services to meet the unique needs of its residents. With a focus on board and care and memory care, this community provides a comfortable and safe environment for seniors.
Residents at Stone Crest Senior Living Wing A can enjoy a range of amenities designed to enhance their everyday living. Each resident has access to cable or satellite TV in their fully furnished room, as well as Wi-Fi/high-speed internet throughout the community. The dining room offers delicious meals prepared by the staff, with special dietary restrictions accommodated. Housekeeping services ensure that each resident's living space is kept clean and tidy.
The community features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. For those who need assistance with daily tasks, there is 24-hour supervision provided along with assistance with bathing, dressing, transfers, and medication management. Coordination with health care providers ensures that each resident receives the necessary medical care they require.
Stone Crest Senior Living Wing A offers specialized memory care programming for residents with cognitive impairments and dementia. The community also provides a mental wellness program to support the emotional well-being of its residents.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to healthcare services when needed. Additionally, there are parks, pharmacies, physicians' offices, restaurants, and places of worship located nearby for convenience.
At Stone Crest Senior Living Wing A, residents have the opportunity to participate in resident-run activities as well as scheduled daily activities. This fosters social engagement and creates a vibrant community atmosphere where residents can connect and form friendships.
Overall, Stone Crest Senior Living Wing A provides personalized care in a warm and inviting environment. With its range of amenities and comprehensive care services, it is an excellent choice for seniors looking for an assisted living community in Freeland, MI.
Located in the charming town of Freeland, Michigan, this area offers a variety of amenities for seniors looking to settle down. With several pharmacies nearby, accessing medication and healthcare services is convenient. There are also numerous dining options such as Burger King and Riverside Family Restaurant, providing easy access to meals. Places of worship like St Agnes Catholic Church and medical facilities like Freeland Family Medicine cater to spiritual and healthcare needs. Additionally, beautiful parks like Tittabawassee Township Park offer opportunities for outdoor recreation. The proximity to MBS International Airport ensures easy travel options, while hospitals like Covenant HealthCare provide peace of mind in case of emergencies. Cafes like Grove Tea Lounge offer a cozy space for socializing with friends. This area in Freeland provides a comfortable and accessible environment for seniors looking for a peaceful retirement setting.
Stone Crest Senior Living Wing A is located at 255 North Main, Freeland, MI 48623 in Saginaw County, Michigan
The features offered by Stone Crest Senior Living Wing A are designed to create a supportive and nurturing environment tailored to the unique needs of residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals receive the personal care they require while maintaining their dignity. Medication management and coordination with healthcare providers ensure that medical needs are met consistently, fostering stability in their health condition. Meal preparation and service are customized to cater to dietary preferences and restrictions, promoting nutritional well-being. Transportation arrangements facilitate access to medical appointments, essential for ongoing health monitoring. The 24-hour supervision provides a safety net for those prone to wandering or confusion, while specialized memory care programming and a mental wellness program engage residents' cognitive abilities in meaningful ways. Together, these services support both daily living activities and overall quality of life for those experiencing varying stages of cognitive decline.
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