River Ridge Residential Center

8295 North River Road, Freeland, MI 48623

For more information about senior living options: (844) 490-3973

4 from 20 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
1
1 stars
4

Assisted Living

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    Overall Review of River Ridge Residential Center

    Pros

    • pro The facility has a beautiful river setting in the heart of the Tri-Cities with committed, caring, and dedicated staff.
    • pro The staff are described as nurturing, caring, and attentive to residents every day.
    • pro Families express gratitude and comfort knowing their loved ones are in good hands.
    • pro The staff are said to go above and beyond, treating residents like family.
    • pro The facility is beautiful, nicely decorated, and has a comfortable atmosphere.
    • pro Virginia is described as helpful and caring.
    • pro Meals are nutritious and appealing, and staff will accommodate residents' preferences.
    • pro Residents and families participate in activities and church services, supported by a caring team.

    Cons

    • pro They claim there are not enough staff to meet residents' needs and that pay is too low for the work, with some caregivers described as careless and lazy.
    • pro They describe third-shift staff as sleeping on the job, accuse management of being poor, and note maintenance issues and a very low-budget environment.
    • pro They caution that a resident died in their care, alleging delays in notifying the family and that belongings were not returned, with accusations of mistreatment.
    • pro They state residents are left unattended in the dining room and that the food is horrific, leading to significant weight loss.
    • pro They assert the admission process had unresolved safety issues, that staff receive no proper training, aides make medical decisions, and the director is not medical-qualified.
    • pro They warn that, because of low pay, people would not trust placing a loved one there.

    Review

    Stone Crest Assisted Living sits along a scenic river setting in the heart of the Tri-Cities, and it is clear from the voices of many families that the place can feel like a home, not just a facility. Across multiple reviews, the facility is repeatedly described as beautiful, comfortable, and welcoming, with a Christian, caring atmosphere that shines through in the interactions of many staff members. Families highlight dedicated, compassionate people who go above and beyond in daily care, activities, and spiritual support. The building itself is praised for its decor and inviting atmosphere, and several reviewers specifically commend how the setting contributes to a sense of peace for residents and their loved ones. In many cases, residents are described as being well cared for, with staff who are attentive, friendly, and respectful, and who create a family-like vibe that extends beyond the resident to the visiting family members.

    There are particularly moving accounts from families who feel their loved ones were genuinely nurtured and cherished. One reviewer recounts a father who lived there for the last five months, expressing deep gratitude that he received nurturing and love every day from the entire staff. The sentiment is echoed by others who describe feeling comfortable leaving a parent in the facility because they trust that the staff treats them like family, keeps them engaged, and provides a high level of attention. Several stories emphasize staff members who are seen as trusted partners in care, including specific mentions of employees who make families feel at ease during difficult decisions and transitions, and a staff culture that includes regular participation in church services and other meaningful activities. The care philosophy is consistently portrayed as warm, personal, and person-centered, with many families feeling grateful for the care their loved ones receive.

    Yet the conversations are not one-sided. A number of reviews raise concerns about staffing levels, pay, and management. Some reviewers describe real strain on the workforce, noting that there are few staff to patient hours, with particular criticism aimed at overnight shifts where sleep and rest may be disrupted by workload and challenging cases. There are accusations of careless or lazy behavior by some staff, and comments about a maintenance program that leaves holes and other upkeep issues unaddressed. Several accounts point to systemic budget constraints that manifest as limited resources, which some families interpret as affecting the overall quality of care. In these narratives, the impression is that while many staff members are compassionate and diligent, there are pockets of inefficiency and mismanagement that can color the experience for residents and their families.

    The most vivid cautions come from reviews that detail safety and care concerns. One entry describes a rough admission experience marked by unanswered safety questions, a director described as non-medical, and aides making medical decisions in ways that alarm the family. Dining room safety issues and concerns about whether residents are being properly fed or monitored are other common threads. In one case, a resident reportedly lost a substantial amount of weight over a year, raising questions about nutrition and supervision. Other reviewers recount delayed communication with families after a loved one's passing, conflicting stories about what happened, and unresolved requests for a resident's belongings. These narratives emphasize the need for families to do thorough due diligence, verify staffing levels across shifts, and seek clear information about care plans, safety protocols, and responsiveness from leadership.

    Despite the serious cautions, several reviewers continue to report heartfelt praise for specific residents and families, noting that individual staff members can make a dramatic, positive difference. Some families highlight that the staff are friendly and supportive, and that the facility's dining is generally good with flexible options and a willingness to accommodate preferences. Positive mentions of staff members who treat residents with dignity, provide spiritual support, and coordinate meaningful activities - along with statements about the importance of volunteer and family involvement - underscore that quality care can and does exist within the same walls that also present challenges. In their view, the environment can feel like a home where residents are valued, loved, and engaged, provided the right people are in place and the care framework is effectively organized and supervised.

    Taken as a whole, the experiences shared about Stone Crest illustrate a facility with undeniable strengths and undeniable weaknesses. On the strength side, many families describe a caring, committed staff, a welcoming and home-like atmosphere, and thoughtful, compassionate interactions that bring comfort to both residents and their relatives. The setting, the perceived dedication of many workers, and the sense of family that some families experience contribute to a powerful sense of trust and gratitude. On the challenge side, multiple voices raise concerns about staffing adequacy, training, management decisions, safety protocols, and consistent quality across shifts. The discord between praise for individual caregivers and critique of broader organizational issues suggests a complex picture that will likely vary by shift, staff, and moment in time. Prospective families would do well to visit, observe different shifts, speak with staff and families, and ask pointed questions about staffing levels, training, safety measures, nutrition, and response times to concerns. In the end, Stone Crest appears to be a place where love and care can flourish, but where accountability, communication, and resources are crucial for turning everyday care into consistently excellent outcomes.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Mbs International (3 miles away) Mbs International (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    River Ridge Residential Center is an assisted living community located in the peaceful town of Freeland, MI. Our community offers a range of amenities and care services to support the well-being and comfort of our residents.

    Our spacious dining room provides a pleasant environment for residents to enjoy delicious meals prepared by our dedicated kitchen staff. The entire facility is fully furnished, ensuring that residents feel at home from the moment they arrive. In addition, our beautiful garden and outdoor spaces offer opportunities for relaxation and enjoying nature.

    We understand that maintaining a clean living environment is important for our residents' safety and well-being. That's why we offer housekeeping services to ensure that their rooms and common areas are always tidy.

    At River Ridge Residential Center, we prioritize the ease of transition for new residents. Our experienced staff will assist with move-in coordination, making the process as seamless as possible.

    To keep residents connected with their loved ones near and far, we provide telephone service and Wi-Fi/high-speed internet access throughout our community.

    Our dedicated care staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives personalized care.

    For residents with diabetes or other dietary restrictions, we offer specially tailored meal options prepared by our skilled kitchen staff. Medication management is also provided to support the health needs of our residents.

    Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, there are nearby parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options for convenience and accessibility.

    To foster an active lifestyle and social engagement among our residents, we offer scheduled daily activities catered to their interests and abilities.

    River Ridge Residential Center is committed to providing a comfortable and supportive environment where seniors can thrive.

    Nearby Places of Interest

    Located in Freeland, Michigan, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple restaurants such as Riverside Family Restaurant and Burger King within close proximity, residents have easy access to dining options. For healthcare needs, there are several pharmacies like Freeland Pharmacy nearby, as well as physicians' offices including Freeland Family Medicine and Midmichigan Physicians Group. Additionally, the area boasts recreational opportunities with parks like Tittabawassee Township Park for outdoor activities. Transportation is readily available with MBS International Airport just a short drive away. For relaxation and socializing, cafes such as Grove Tea Lounge and Live Oak Coffeehouse provide cozy spots to enjoy a cup of coffee. In case of any medical emergencies, Covenant HealthCare is conveniently located within reach. Overall, this part of Freeland offers a peaceful and well-rounded community for seniors to consider for their retirement years.

    Restaurants

    • Riverside Family Restaurant (0.7 miles)
    • Burger King (0.9 miles)
    • 2nd Street Sports Pub (1.2 miles)
    • Little Caesars Pizza (1.3 miles)
    • McDonald's (1.5 miles)
    • McDonald's (5.5 miles)
    • McDonald's (5.8 miles)

    Pharmacies

    • Freeland Pharmacy (0.8 miles)
    • Integrated Pharmacy Network (5.1 miles)
    • Auburn Pharmacy (6.2 miles)
    • Wackerly Pharmacy (6.3 miles)
    • CVS Pharmacy (7.3 miles)
    • Walgreens (7.4 miles)
    • Ways To Wellness (7.8 miles)

    Parks

    • Tittabawassee Township Park (0.9 miles)
    • Bark Park (5.8 miles)
    • Harvey Randall Wickes Recreation Area (5.9 miles)
    • Overlook Park (6.8 miles)
    • Stratford Woods Park (7 miles)
    • Chestnut Hill Park (7.3 miles)
    • Hillgrove Park (7.7 miles)

    Places of Worship

    • St Agnes Catholic Church (1 miles)
    • La Porte United Methodist Church (3.4 miles)
    • Messiah Lutheran Church (6.1 miles)
    • Emmanuel Baptist Church (7.4 miles)
    • Christian Science Reading Room (7.8 miles)
    • Sunrise Baptist Church Youth Hall (7.8 miles)
    • First United Methodist Church (7.9 miles)

    Physicians

    • Freeland Family Medicine (1.5 miles)
    • Freeland Primary Care (1.5 miles)
    • Midmichigan Physicians Group (3.4 miles)
    • Great Lakes Bay Surgery & Endoscopy Center (5.5 miles)
    • Matrix Pain Management (5.5 miles)
    • Gastroenterology and Hepatology Associates (5.5 miles)
    • Nicholas Adam Serenity Bay Health Auburn (5.8 miles)

    Transportation

    • MBS International Airport (3.1 miles)
    • Enterprise Rent-A-Car (7.1 miles)
    • Alamo (7.1 miles)

    Cafes

    • Tim Hortons (6.8 miles)
    • Grove Tea Lounge (6.9 miles)
    • Cafe Zinc (7.8 miles)
    • Live Oak Coffeehouse (7.8 miles)
    • Biggby Coffee (8.5 miles)
    • Tim Hortons (8.6 miles)

    Hospitals

    • White Pine Psychiatric Center (6.9 miles)
    • Covenant HealthCare (8 miles)

    Frequently Asked Questions

    Where is River Ridge Residential Center?

    Nearby Communities

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