Sanctuary At Fraser Villa

33300 Utica Road, Fraser, MI 48026

For more information about senior living options: (866) 208-4318

3.3 from 110 reviews

5 stars

55

4 stars

6

3 stars

5

2 stars

6

1 stars

38

Overall Review of Sanctuary At Fraser Villa

common 28 reviews mention this

Staff responsiveness stands out

Residents and families frequently describe attentive, caring staff who respond with urgency.

Across many reviews, people describe the staff as caring and responsive, including frequent mentions of nurses, nurses’ aides, and therapy teams being quick to notice concerns and follow through. Several reviewers also highlight communication and help with questions and day-to-day needs, which helped families feel included during rehab stays. A smaller set of reviews contradict that experience, describing long waits for help or situations where call buttons went unanswered, leading families to move their loved ones elsewhere.

common 14 reviews mention this

Cleanliness comes up repeatedly

Clean, well-kept spaces are mentioned often by reviewers.

Multiple reviews directly praise the facility for being clean and well maintained, with some families saying it always felt fresh and kept up. Others acknowledge cleanliness while still criticizing how care was delivered or how responsive staff were. The result is a split picture: the building condition is commonly described positively, even when other parts of the stay were not.

caveat 20 reviews mention this

Food quality feels mixed

Food quality is a recurring point of praise and complaint.

Some reviewers say the food was very good, and a few families add that their loved ones enjoyed meals or were offered alternatives when needed. At the same time, other reviews describe meals as terrible, gross, or lacking quality, and one reviewer specifically calls out food being “atrocious.” Because both experiences appear in the reviews, dining is not consistently described the same way from stay to stay.

differentiator 24 reviews mention this

Rehabilitation and therapy quality varies

Therapy outcomes are inconsistent, with both strong recoveries and serious dissatisfaction reported.

Several reviews credit the rehab program and therapy team with meaningful progress, including better mobility and improvements that helped residents return home. Others describe problems with physical therapy scheduling or effectiveness, including claims that goals were not met and that discharge decisions felt premature. Taken together, residents’ descriptions suggest that how therapy is delivered and how quickly progress happens depends heavily on the individual experience.

caveat 23 reviews mention this

Care responsiveness and staffing concerns

Some reviews report delayed assistance and staffing shortfalls that impacted basic care needs.

A number of reviews describe long waits for help with bathroom needs, delayed medication, or residents being left sitting in wheelchairs for extended stretches. Some reviewers connect the delays to staffing shortages and describe staff being too busy to respond promptly. Other reviews still praise staff, but these negative accounts focus on situations where residents’ basic needs were not handled in time.

common 6 reviews mention this

Social work support is highlighted

Social work support is mentioned often, both positively and negatively.

Several reviewers specifically name the social worker and describe support that reduced stress during intake, helped with planning, and answered questions for families. Other reviews criticize social work communication, saying it was unresponsive or only provided minimal help. Overall, families’ accounts suggest social work can be a helpful part of the experience for some, but not consistently so.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

16 resident community capacity

Types of Care

Assisted Living
Board and Care Home
Memory Care
Respite Care
Skilled Nursing Facility

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0.3 miles)
Meijer Pharmacy (0.8 miles)
Meijer Pharmacy (0.8 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.7 miles)
CVS Pharmacy (2 miles)

Restaurants

El Charro Mexican Restaurant (0.3 miles)
Great Baraboo Brewing Company (1.4 miles)
Applebee's (2.1 miles)
Chipotle Mexican Grill (2.1 miles)
Qdoba Mexican Eats (2.2 miles)
McDonald's (2.3 miles)
Culver's (2.7 miles)

Parks

McKinley Park (1.1 miles)
Clinton Township Parks & Recreation (3.9 miles)
Dodge Park (4.6 miles)
Lac St Claire Park (4.8 miles)
Wilson Park (4.9 miles)
Center Line Memorial Park (5.9 miles)

Cafes

Biggby Coffee (1.9 miles)
Panera Bread (2.2 miles)
Tim Hortons (4 miles)
Starbucks (4.6 miles)
Starbucks (5.3 miles)
Starbucks (5.8 miles)
Panera Bread (6.2 miles)

Physicians

Henry Ford Macomb Family Medicine & Gynecology (2 miles)
Beaumont East Area Family Physicians (2.7 miles)
McLaren Building (3.7 miles)
Midwest Center For Dermatology (5.4 miles)
Mmi Dr M Chen (5.5 miles)
Partridge Creek Center For Womens Health (6 miles)

Theaters

AMC Star Gratiot 15 (3 miles)
MJR Partridge Creek Digital Cinema 14 (5.7 miles)

Hospitals

St John Macomb Hospital (3.6 miles)
St John Macomb-Oakland Hospital Warren Emergency Care (3.6 miles)
McLaren Macomb - Emergency Department (4.3 miles)

Places of Worship

Lakeside Community Church (4.4 miles)
Trinity Lutheran Church (5.2 miles)
St Peter Catholic Church (5.6 miles)

Frequently Asked Questions

Where is Sanctuary At Fraser Villa?

Does Sanctuary At Fraser Villa provide care for residents with dementia or Alzheimer's disease?

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