Water Brooks Living
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318 West Ninth Avenue, Flint, MI 48503
For more information about senior living options: (844) 490-3973
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The staff is friendly and the residents are all amazing and kind. The place is very nice and clean. It is a very nice place to live, with lots of trees, like country living in the city. The workers are excellent and the office staff truly care and try to help. The office goes above and beyond for the residents. In Flint, it is a nice place to live with abundant trees and a country feel in the city. The staff are highly appreciated for their hard work. The staff is friendly and helpful, creating a comfortable, homey atmosphere. The director and staff have done a remarkable job keeping residents safe and providing care. The place looks great. The facility has great quality and very caring staff. It is a wonderful home for elderly ladies.
The resident's TV has not been fixed since she arrived there and needs a new wire for reception. The phone system is very hard to understand. No one could help the 84-year-old resident change her voicemail. The staff are not very helpful at all. One staff member (Yvonda) was very rude. There were suspicions of elder abuse and rude staff. Prices are ridiculously high - over $2,000 for a room the size of a jail cell. They drugged the mother and told the family she was dying and placed her in hospice care. It took three months to get her back to normal after the drugs. The grandmother was intimidated not to disclose living conditions to family members. A resident was found sleeping in the shower with a flooded bathroom due to care issues. The facility should be avoided at all costs.A wide range of experiences are reflected in the impressions people have of this Flint-area facility. Several reviewers describe a warm, homey atmosphere with skilled, attentive staff and a clean, well-kept environment. The surrounding setting is often highlighted as a pleasant contrast to city life - the area is described as very tree-filled, almost country-like, yet still within the city. In these comments, residents and their families repeatedly note that if you live in Flint, this place can be a nice option. The ambiance feels comfortable, and many reviewers emphasize that the residents are treated with care and respect.
On the care and interaction front, many reviewers praise the staff as friendly, patient, and available. Phrases like "Staff is friendly and the ladies that live there are all amazing and kind," and "Very nice & clean place. The girls are all nice & available when needed" recur in the feedback. People talk about an atmosphere that feels homey, where staff members are seen as genuinely caring and compassionate. Several accounts specifically commend the nursing and activities teams for being attentive and engaging, helping residents with daily routines, meals, and social participation. The sense of a supportive community is echoed by comments about good meal planning, outings, and camaraderie among the residents.
Leadership and frontline teamwork also stand out in a number of reviews. A number of residents and families sing the praises of Lori and her team, suggesting they keep the operation running smoothly and with genuine concern for residents. One reviewer flatly states, "If we Ever lose Lori and her team this place will never run as efficiently as it does!" and credits the office staff for going "above and beyond for the people that live here." There is even a suggestion that the staff could benefit from a bonus to further acknowledge their hard work. In the same breath, other reviewers point to the director's role in safety, noting that during the COVID-19 period, Kelly Price did "a remarkable job keeping the residents and staff safe," underscoring a sense of pride in management and the safeguards they implemented.
But the sentiment is not uniform. A number of reviewers express significant concerns about helpfulness and communication. Some state bluntly that "They are not very helpful at all," and a specific staff member is described as rude. A reviewer mentions a 84-year-old friend struggling to get assistance with a voicemail change, and notes that no one could help with that request. There are also complaints about practical issues like the phone system being hard to understand and ongoing trouble with maintenance or repairs - such as a friend's TV not being fixed due to a need for a new wire for reception. These notes suggest that, in certain instances, residents or their families feel administration and staff fall short of practical support needs or responsiveness.
Beyond everyday concerns, a few reviews raise extremely grave allegations. One reviewer describes suspected elder abuse and notes that a grandmother was intimidated "not to disclose living conditions with family members." They also accuse the facility of exorbitant pricing - "2000+ dollars for a room the size of a jail cell." Another account contains a deeply troubling claim about sedation: "They drugged my mother and told me she was dying and placed in hospice care." The account goes on to say the reviewer removed their mother, who allegedly recovered after months, with the person recounting instances of extreme distress like finding someone sleeping in the shower and a flooded bathroom floor. These are serious accusations presented as personal experiences rather than verified facts, and they stand in stark contrast to the more positive, everyday feedback.
Despite the heavy reports of concern, other reviews emphasize a bright, positive experience in several respects. Several statements describe nice, clean facilities and residents who appear well cared for. Phrases like "Nice clean place," "Wonderful Home for elderly ladies!" and "Beautiful" recur, alongside testimonials about residents who are engaged and happy. Some reviewers emphasize the social richness of the community, with residents enjoying outings, a structured meal program, and active interaction with staff. The overall sentiment for these writers leans toward satisfaction with the environment, the cleanliness, and the general warmth of daily life for residents.
Taken together, the collection of reviews paints a nuanced picture. Many residents and family members speak highly of the staff's friendliness, the caring culture, and the practical support that creates a home-like environment. They point to strong leadership, an active approach to resident welfare, and a sense of community that makes life feel enriching for the people who live there. At the same time, other voices raise red flags about responsiveness, staff demeanor in certain interactions, and serious allegations about abuse and coercive practices. The facility appears to be a place of significant affection and trust for many, while also being a focus of concerning reports that warrant careful scrutiny by prospective residents and their families. If you're considering this location, it would be prudent to tour, speak with current residents and families, review licensing and inspection records, and ask pointed questions about maintenance, safety protocols, medical oversight, and how difficult concerns are addressed when they arise.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Water Brooks Living is an assisted living community located in Flint, MI. Our community is designed for seniors who are looking to maintain an independent lifestyle while receiving support and assistance with daily activities.
Residents at Water Brooks Living can enjoy a wide range of amenities that enhance their comfort and convenience. These include access to cable or satellite TV, devotional services off-site, a dining room where delicious meals are served, fully furnished accommodations, a garden, housekeeping services, indoor common areas for socializing and relaxation, move-in coordination to ensure a smooth transition, outdoor space for recreation and leisure activities, telephone services, and Wi-Fi/high-speed internet connection.
Our caring staff provides various care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure our residents receive proper medical attention. For those requiring diabetes care and diet management, we offer specialized services. Additionally, our staff assists with meal preparation and service, medication management, special dietary restrictions as needed, transportation arrangements for medical purposes or doctors' appointments.
In terms of dining options at Water Brooks Living, nutritious meals are provided to residents. We cater to special dietary restrictions to accommodate specific needs.
We believe in fostering an active and engaging environment for our residents by organizing community-sponsored activities and scheduled daily activities that promote socialization and mental stimulation. Off-site devotional activities are also arranged for spiritual fulfillment.
Our location offers convenient access to nearby amenities essential for a comfortable living experience. There are four cafes nearby for enjoyable outings or social gatherings. Two parks provide opportunities for outdoor excursions and relaxation in nature's embrace. With 21 pharmacies nearby, obtaining medications is convenient and hassle-free. Residents have easy access to 36 physicians in close proximity for regular check-ups or consultations. Numerous restaurants within 24 locations allow residents to indulge in culinary experiences outside the community setting if desired. Two transportation options are available nearby for added convenience, and three places of worship offer spiritual solace. For entertainment purposes, there is a theater nearby as well. In case of emergencies or medical needs, seven hospitals can be found nearby for prompt medical attention.
At Water Brooks Living, we strive to create a warm and caring environment where residents can enjoy their independence while receiving the support they need.
This particular area of Flint, Michigan, offers convenient access to a variety of healthcare services, including physicians specializing in obstetrics, gynecology, cancer treatment, and eye care. Nearby hospitals provide further medical support and Da Vita Dialysis Center is located within close proximity. A selection of pharmacies are also available for easy access to medications. In terms of leisure activities, there are cafes and restaurants nearby for dining options, as well as parks for outdoor recreation. Public transportation options such as Amtrak and Bishop International Airport make travel easier. Additionally, entertainment options include a movie theater for cultural outings. Overall, this area provides a mix of essential services and recreational opportunities for seniors looking to reside in Flint.
Water Brooks Living is located at 318 West Ninth Avenue, Flint, MI 48503 in Genesee County, Michigan
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