Genesee Regional Crisis Residential Unit in Flint, MI

304 West Tobias, Flint, MI 48503

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
60
4 stars
11
3 stars
6
2 stars
4
1 stars
19

Assisted Living

Overall Review of Genesee Regional Crisis Residential Unit

Pros

  • pro The staff at Hope Network are friendly and caring.
  • pro They are described as professionals who genuinely care about their clients.
  • pro The floors and bathrooms are clean, reflecting a well-kept facility.
  • pro Joni Clemons is considered the best therapist by clients.
  • pro Jackie Duncan is praised as an outstanding doctor who has positively impacted patients.
  • pro The staff are wonderful people who truly care about what they do.
  • pro Hope Network is a place that has helped people for years and is often described as supportive.
  • pro The facility is nice and welcoming, making clients feel at ease.

Cons

  • pro The intake process was chaotic and error-prone, with incorrect personal and insurance details and long delays.
  • pro Front-desk staff were inattentive and the waiting room's visibility made the experience feel neglectful.
  • pro Clinicians were described as rude, condescending, and dismissive of patient concerns, with medication decisions made without clear explanations.
  • pro Telehealth was a mess: links didn't work, appointments were rescheduled, and patients were blamed for technical issues.
  • pro Continuity of care suffered due to frequent changes in case managers and therapists, leaving patients without a consistent point of contact.
  • pro Medication management was unsafe or inconsistent, including dose changes without proper oversight and questionable prescribing practices.
  • pro There were accusations of unsafe or unethical behavior by staff, including a resident overdosing on meds and unempathetic responses from clinicians.
  • pro The environment was criticized as not clean, and some reviews warned not to bring children there due to poor care.
  • pro Some reviewers described the overall service as failing to help, with feelings of being dismissed and suggestions that a zero rating would be earned.

Review

Genesee Regional Crisis Residential Unit is best suited for adults who are facing an acute mental health crisis and need a structured, short-term stabilization environment. It works well for individuals who require immediate safety monitoring, symptom management, and a clear discharge plan that ties into outpatient care. The unit can be a practical bridge between an emergency episode and returning to the community, provided there is a plan to reengage with regular outpatient services quickly. This is not a place for long-term therapy or for those seeking deeply ongoing therapeutic relationships; its value comes from rapid stabilization, coordinated care, and a focused transition plan.

Those who may want to consider alternatives are primarily families and patients prioritizing consistent, reliable outpatient access, stable therapeutic relationships, or extensive, follow-through care beyond a brief stabilization window. If the need is for ongoing psychotherapy with highly responsive scheduling, or for highly personalized clinician pairings, private practices, outpatient psychiatric clinics, or inpatient hospital-based programs may deliver steadier continuity. Parents seeking child or adolescent mental health support, or individuals who have experienced repeated provider turnover, should scrutinize options where case management and therapist continuity are more stable.

On the upside, when the unit functions smoothly, it demonstrates meaningful strengths: attentive case management, collaborative planning for discharge, and a willingness from many staff members to help with practical daily needs. Several reviewers highlight that certain clinicians and case managers are genuinely caring, and that the facility's clean, organized environment and approachable staff can make a difference during a stressful period. For families that connect with a particular therapist or clinician, the stabilization process can be productive, and the unit can deliver tangible relief through medication adjustments and symptom management in a relatively short window.

Yet the most persistent headwinds emerge from organizational and communication gaps that color many experiences. Intake mishaps, shifting or incorrect personal information, and inconsistent scheduling create real barriers to timely care. Telehealth sessions frequently arrive with broken links or compatibility issues, and cancellations or unnotified reschedulings are repeatedly cited as major frustrations. Several reviews describe rude or dismissive clinician interactions, inconsistent appointment frequency, and a rotating cast of case managers or therapists, which undermines trust and complicates follow-through after discharge. The result is a service that can feel chaotic or impersonal when problems compound.

Given these realities, the decision to use this unit should rest on a clear priority: is immediate stabilization and a concrete discharge plan the guiding objective, or is ongoing therapeutic continuity and a steady provider relationship nonnegotiable? For crisis stabilization with a defined, time-limited window and a strong emphasis on coordinating with outpatient care, GRCRU can be a prudent choice if inquiries confirm reliable access to the specific clinicians and services needed, and if discharge planning is robust. If the answer leans toward sustained therapy, frequent appointments, and dependable communication, it is wise to explore alternatives with more predictable scheduling and longer-standing care teams.

Before admission, families should press for clarity on several points: the expected length of stay and the criteria for discharge; which psychiatrists and therapists are available and how patient-provider matching is handled; the process for telehealth visits and how technical issues are resolved; the named case manager assigned to the patient and the plan for continuity if staff change; and the insurance and billing framework, including what is covered and any out-of-pocket costs. In parallel, establish a concrete post-discharge plan with a preferred outpatient provider or a backup option, so transitions do not stall. When these elements are confirmed, Genesee Regional Crisis Residential Unit becomes a practical, time-bound resource for crisis stabilization with a viable path back to community-based care.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bishop (4 miles away) Bishop (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Genesee Regional Crisis Residential Unit in Flint, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a dining room where residents can enjoy delicious meals prepared by the staff. The units are fully furnished and housekeeping services are provided to maintain a clean and tidy living environment. Residents can also take advantage of the outdoor space, including a garden, for relaxation and enjoyment.

For connectivity needs, the community provides telephone services as well as Wi-Fi/high-speed internet access for residents to stay connected with their loved ones or browse the web.

In terms of care services, trained staff members assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive appropriate medical attention when needed. Special dietary restrictions, including diabetes diets, are accommodated during meal preparation and service.

Transportation arrangements are made for medical appointments and there are nearby options for transportation. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, providing easy access to various amenities and healthcare facilities.

Residents can look forward to engaging in scheduled daily activities within the community to promote socialization and active lifestyles.

Overall, the Genesee Regional Crisis Residential Unit offers a supportive environment with comprehensive care services and convenient amenities for individuals seeking assisted living in Flint, MI.

Nearby Places of Interest

This part of Flint, Michigan offers a variety of amenities and services that may be of interest to older adults considering senior living. With several pharmacies in close proximity, access to medication and healthcare services is convenient. Additionally, there are reputable physicians and hospitals nearby for medical needs. The presence of cafes and restaurants provides dining options, while places of worship offer spiritual support. Transportation options like Amtrak and Bishop International Airport are easily accessible for travel needs. For leisure activities, there is a movie theater, parks for outdoor recreation, and educational opportunities at the Ross Medical Education Center. Overall, this area offers a mix of essential services and recreational options suitable for seniors looking for a comfortable living environment in Flint.

Pharmacies

  • Discount Rx (1.1 miles)
  • Grifols (1.3 miles)
  • Rite Aid (1.8 miles)
  • Advanced Care Pharmacy (1.8 miles)
  • Rite Aid (1.9 miles)
  • We Grow (2.2 miles)
  • Flint Family Pharmacy (2.7 miles)

Physicians

  • Insight Institute of Neurosurgery & Neuroscience (1.2 miles)
  • Genesee Cancer & Blood Disease Treatment Center PC (1.8 miles)
  • Douglas M. Iddings, DO (1.8 miles)
  • Hurley Center For Maternal & Fetal Medicine (2 miles)
  • Obstetric & Gynecologic Associates Of Flint PC (2 miles)
  • Moreno Edilberto MD (2 miles)
  • IVF Michigan Flint (2 miles)

Hospitals

  • Dr Ron Coriasso DO (1.3 miles)
  • Dunahoo Erin Hope Network Insight Recovery Center Flint (1.3 miles)
  • Da Vita (2 miles)
  • Select Specialty Hospital (2.8 miles)
  • Ross Medical Education Center-Flint (3.7 miles)
  • Mclaren Partial Day Treatment Facility (4.6 miles)

Cafes

  • Cafe Rhema (1.3 miles)
  • Tim Hortons (1.8 miles)
  • Biggby Coffee (2.4 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.9 miles)

Restaurants

  • Arby's (1.5 miles)
  • Rally's (1.7 miles)
  • US Family Restaurant (2.2 miles)
  • McDonald's (2.5 miles)
  • Red Baron (2.5 miles)
  • Sonic Drive-In (2.9 miles)
  • Sharkey's Sports Bar (2.9 miles)

Places of Worship

  • Holy Redeemer Church (1.6 miles)
  • St John Vianney Church (2.5 miles)

Transportation

  • Amtrak (1.9 miles)
  • Bishop International Airport (FNT) (3.4 miles)

Theaters

  • Rave Motion Pictures Flint West 14 (3.6 miles)

Parks

  • Riverbank Park (4 miles)
  • For-Mar Nature Preserve & Arboretum (4.2 miles)

Frequently Asked Questions

Where is Genesee Regional Crisis Residential Unit?

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