American House Farmington Hills Senior Living

Pros

• The facility is clean, and housekeeping services are good, contributing to a warm and welcoming environment.
• Staff members are friendly and attentive, providing great care for the residents.
• Residents enjoy a variety of activities that keep them engaged and happy, fostering a sense of community.
• Many families feel a sense of comfort knowing their loved ones are well-cared for and have access to enjoyable activities.
• The apartments are spacious and well-designed, making them accessible for individuals with mobility challenges.
• The commitment to safety during the pandemic has been commendable, with no reported COVID cases in memory care.
• Families appreciate the reasonable rates and the availability of transportation services for residents.
• Tours at the facility leave visitors impressed by its bright, homey atmosphere and the attentiveness of the staff.

Cons

• The facility charged a high monthly fee for full assistance, yet many days they did not assist the resident with baths, meals, or medication, leading to pills being found on the floor.
• The initial tour was brief and lacked in-depth information; the staff seemed uninterested in providing a thorough visit.
• There was confusion regarding scheduled appointments, indicating poor organization and communication within the facility.
• Reviews highlighted issues with limited menu options and complaints about unpleasant odors in common areas.
• The assisted living rooms appeared small and reminiscent of a rehabilitation center rather than a comfortable living environment.
• Transportation difficulties for deliveries were noted as an inconvenience for residents and families.
• One reviewer felt that the medical team did not encourage their loved one to be more independent during rehabilitation after a stroke.

Review

American House, a senior living facility located in Farmington Hills, has garnered a varied spectrum of reviews from families seeking care for their loved ones. Many reviewers speak highly of the staff’s friendliness and the cleanliness of the environment. Statements like “the place is so clean” and praises for the housekeeping efforts were common themes among those who expressed positive experiences. Families appreciated that the community is well-maintained, with some residents noting that it has a warm ambiance and inviting atmosphere, making it feel more like home than an institutional setting. Several reviewers mentioned that they would recommend American House to other families looking for assisted living options, citing their overall satisfaction with services provided.

However, not all experiences were as favorable. Some families reported significant concerns regarding the level of assistance provided to residents requiring extra care. One reviewer reported paying over $X per month for full assistance but noted that their mother often did not receive help with basic needs such as bathing or medication management. Instances were recounted where medications were found on the floor and meals missed entirely due to lack of assistance—leading them to advise against placing loved ones needing substantial support in this facility. This highlighted a critical gap between expectations set by marketing and actual service delivery at American House.

On a more positive note, several families shared stories about how residents have thrived within the community's supportive environment. Activities such as bingo and entertainment are staples that keep residents engaged and contribute to their overall happiness. One reviewer expressed admiration for how much progress their loved one made once he settled into American House; previous declines in his health due to lack of stimulation were reversed after joining this vibrant community where he could regain his independence. The opportunity for socialization through events organized by staff was seen as crucial to enhancing quality of life.

Visitors touring the facility during holiday weekends experienced welcoming gestures from staff members that left a lasting impression—cookies and personalized gifts greeted potential new residents at several points during tours offered by managers like Rita. Such thoughtful touches contributed positively to visitors' perceptions, reinforcing feelings of warmth and attentiveness towards residents’ needs—a stark contrast noted by others who experienced lackluster tours marked by broken elevators or hurried interactions with unenthusiastic staff members.

Nevertheless, logistical concerns also emerged in reviews about transportation options within or near the community itself; while some praised available shuttle services, others pointed out difficulty receiving deliveries or gaining access from family members living nearby. Geographic considerations played into several decisions made by families when choosing whether or not this community was right for them.

Despite these mixed reviews surrounding service consistency, customer experience during tours seemed dependent on specific circumstances at different times—a fact illustrated poignantly when one visitor described an exceptionally pleasant experience compared to another's disheartening account. In conclusion, while American House exhibits many strengths concerning cleanliness and friendly staff interaction coupled with engaging resident activities, its ability reliably serving those needing keen support resonates inconsistently across family accounts—leading prospective visitors to consider both glowing testimonials alongside cautionary tales before deciding if this complex fits their loved one's specific care requirements.

Located in Farmington Hills, Michigan, this area offers a variety of amenities within a short distance. With several restaurants, cafes, and pharmacies nearby, you will have easy access to dining options and essential services. There are also multiple theaters for entertainment and parks for outdoor recreation. In terms of healthcare, there are hospitals and physicians' offices within a few miles, ensuring access to medical care. Additionally, there are places of worship for spiritual support and community connection. Overall, this part of Farmington Hills provides convenience and a range of options for seniors looking to live in a well-equipped neighborhood with ample resources nearby.

Restaurants

• 2 Rose's Family Restaurant (1 miles)
• Duo Restaurant & Lounge (2.5 miles)
• McDonald's (2.6 miles)
• McDonald's (3 miles)
• Wendy's (3.2 miles)
• Taco Bell (3.2 miles)
• McDonald's (3.6 miles)

Theaters

• Riviera Cinema (1.2 miles)
• Phoenix Theatres Laurel Park Place (5.7 miles)
• Emagine Novi (7.6 miles)

Hospitals

• Botsford Hospital (2 miles)
• Henry Ford West Bloomfield Hospital (5.8 miles)
• Trinity Health Wound Care - Livonia Hospital (6.3 miles)

Parks

• Flanders Park (2.4 miles)
• Woodland Hills Nature Park (2.8 miles)
• Karner Farm (6.8 miles)
• Rotary Park (6.9 miles)
• Liberty Park Playground (7.8 miles)

Physicians

• Providence Medical Center (2.4 miles)
• Michigan Institute For Neurological Disorders (2.8 miles)
• Asthma & Allergic Disease Center (3 miles)
• Beaumont Midwest Internal Medicine Associates (3 miles)
• Millenium Diagnostic Center (3.6 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (4.5 miles)
• Beaumont Medical Center - West Bloomfield (4.7 miles)

Cafes

• Starbucks (2.5 miles)
• Tim Hortons (2.8 miles)
• Starbucks (2.8 miles)
• Starbucks (3.3 miles)
• Panera Bread (5.5 miles)
• Starbucks (5.6 miles)
• Starbucks (6.4 miles)

Pharmacies

• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• Rite Aid (3.1 miles)
• Kroger Pharmacy (3.2 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.5 miles)

Places of Worship

• Church of the Holy Family (6.1 miles)
• Brightmoor Christian Church (6.4 miles)
• Ward Church (6.5 miles)