E-4980 M-35, Escanaba, MI 49829
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Dena is described as the best salesperson they've had over the years. Deanna handled the paperwork and explained everything completely. Riverside Ford Escanaba is praised for wonderful hospitality and customer-focused service. The service department is reliable and goes above and beyond to help customers. Travis is singled out for top-notch customer service and making customers feel valued. Dave and Kip are viewed as two of the best people in car dealerships - reasonable, fair, and personable. Financing teams, including Dena and Crystal, are amazing and make the process smooth. The overall car-buying and servicing experience is described as hassle-free and top-notch. Staff are commended for honest, straightforward communication in both sales and service.
Riverside Ford sold a used vehicle with numerous issues and its mechanics allegedly do not accurately diagnose problems. The service experience was described as horrible, including being charged $125 for work that was not completed. They referred the customer to another company to fix the air-conditioning issue instead of diagnosing the car's hard-shifting problem. One reviewer warned others not to buy anything from Riverside Ford.Riverside Ford in Escanaba consistently emerges in patient voices as a dealership where people feel truly cared for, whether they're buying a vehicle, servicing one, or simply seeking reliable information. Across sales, financing, and service, customers repeatedly point to a collaborative team that makes the process smoother, friendlier, and more trustworthy than their typical car-shopping experiences. The throughline in many accounts is not just the vehicles themselves, but the people who stand behind them and the level of attentiveness that follows long after a sale.
In the sales arena, the same names recur as the pillars of a highly positive experience. Dena and Deanna are singled out for walking buyers from first contact through delivery and beyond. Deanna is praised for handling paperwork when the finance staff isn't available and for explaining every detail clearly. Dena is celebrated for coordinating appointments, helping customers select the right accessories for their trucks, and ensuring everything is correct with the vehicle, including a spray-in liner. The care doesn't stop at the point of sale - Dena even arranged for a wash after a trip left bugs on the front, underscoring a commitment to leaving customers happy and confident with their purchase. Several reviewers describe Dena as the best salesperson they've encountered over the years, a testament to the personalized touch that Riverside Ford aims to provide.
Beyond Deanna and Dena, other members of the sales and financing team earn strong praise. In one account, Deanna, Dominic, and Bob are credited with creating the best possible buying experience, with Bob taking time to ensure the buyer felt comfortable every step of the way. Others point to Dave in sales and Courtney in finance, along with Kip, the general manager, as a coordinated crew who work hard to make the car-buying process hassle-free and genuinely enjoyable. A fellow shopper who drove from out of town to visit Escanaba notes that the experience, from initial phone contact to leaving the lot with paperwork finished, was remarkably smooth and pressure-free, marking it as one of the top car-buying experiences they've had. Even those who had previously endured less motivating experiences elsewhere occasionally highlight Riverside Ford's ability to create an efficient, customer-focused path to ownership.
The service department figures prominently in the positive sentiment as well. Reviewers repeatedly commend staff for going above and beyond, with Deanna specifically highlighted for quickly getting a charger back online when a customer's Blink charger malfunctioned. The hospitality in the waiting area is another recurring theme - customers are offered food and beverages while they wait, a small gesture that leaves a lasting impression. The service team's efficiency is also a common thread: appointments that start promptly, work completed quickly, and clear communication about codes, recalls, and inspections. One reviewer described a routine service on a diesel F-350 that began ahead of schedule and finished in under an hour, with multiple staff members stepping in to offer refreshment - an experience that left them eager to return.
Within the service narrative, specific technicians and service leaders stand out for their expertise and demeanor. Travis and John are repeatedly thanked for their tireless efforts on urgent brake work, while another reviewer lauds Travis for making them feel calm and heard during a difficult car problem. Erik's knowledge of the inventory earns a glowing mention from a visitor who, even though they didn't purchase that day, expressed a strong willingness to do business with Riverside Ford in the future. Across these accounts, the service department is perceived as capable, transparent, and sincerely customer-centered, with technicians who explain what's happening without pressuring unnecessary repairs.
Not every review reads like a flawless victory, and that honesty adds texture to the overall picture. A negative experience centers on buying a used vehicle, with complaints about the vehicle's issues and questions about the accuracy of diagnoses from the shop, including a specific frustration with an oil addition warning appearing three weeks later and a sense that the shop's responses were not aligned with the customer's expectations. Another critique concerns a misalignment of expectations around a forscan tool to address MyKey issues, with a customer feeling that the dealership could not deliver one widely available remedy. These mentions acknowledge that complex problems don't always yield perfect outcomes and remind readers that reliability depends on a broader ecosystem of processes and tools. Still, even these reviews often acknowledge the dealership's willingness to listen and address concerns where possible.
On balance, Riverside Ford's reputation in Escanaba leans heavily toward high-quality customer relationships and a team-based approach to vehicle ownership. Reviewers celebrating Dave and Kip for straightforward, no-nonsense used-vehicle transactions describe a culture of fairness, direct communication, and practicality. Parts department staff are praised for fast turnaround, with several customers noting that parts were readily available and service was efficient. In financing, Dena's colleague Crystal is acknowledged as an amazing partner, with the two helping to seal deals on older models like a 2006 Chrysler 300 Touring, underscoring Riverside's breadth of experience across a range of vehicles. For buyers and service customers alike, these stories collectively present Riverside Ford as a place where approachable, knowledgeable people, genuine care, and a commitment to doing what's right for the customer come together to create consistently positive experiences.
In the end, the threads that bind these reviews are a shared conviction that Riverside Ford Escanaba is a place where customers are seen and heard. The dealership's strongest testimonials celebrate a team effort - the sales staff guiding buyers through decisions with patience and clarity, the financing team smoothing the way with reliable support, and the service department delivering timely, courteous, and thorough care. While not every visit unfolds perfectly, the recurring message is that Riverside Ford staff members like Deanna, Dena, Bob, Dominic, Kip, Dave, Travis, Erik, and Crystal strive to make each encounter respectful, informative, and genuinely helpful. For many, this combination of personal attention, practical expertise, and a willingness to go the extra mile represents what a dealership experience should feel like, and it keeps customers returning with trust and enthusiasm.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Delta County (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ford River Als is an exceptional assisted living community located in Escanaba, MI. With a range of amenities and care services, residents can enjoy a comfortable and convenient lifestyle.
The community offers fully furnished accommodations, ensuring that residents feel at home from the moment they move in. The dining room provides delicious meals prepared by our skilled staff, with special dietary restrictions taken into consideration. Residents can also enjoy the beautiful outdoor space and garden.
Housekeeping services are provided to ensure that the living environment remains clean and tidy. Move-in coordination is also available to assist new residents in settling into their new home smoothly.
For those in need of care assistance, the community offers activities of daily living assistance, including bathing, dressing, and transfers. Our dedicated staff will also coordinate with health care providers to ensure that all medical needs are met. Medication management is provided to ensure accurate dosages and schedules.
Residents can stay connected with friends and family using the telephone and Wi-Fi/high-speed internet services available at Ford River Als.
Engaging daily activities are scheduled for residents to participate in, promoting socialization and a sense of community. Additionally, there are multiple parks nearby for those who enjoy spending time outdoors. Pharmacies, physicians, restaurants, places of worship, hospitals, and transportation options are conveniently located nearby.
At Ford River Als, residents can experience a vibrant and fulfilling lifestyle while receiving personalized care and support from dedicated staff members.
Ford River Als is located at E-4980 M-35, Escanaba, MI 49829 in Delta County, Michigan
Hartman's Adult Care
Escanaba, MI
Small, intimate setting with personalized care and comprehensive services.
Whispering Pines
Escanaba, MI
Fully furnished with comprehensive care and on-site amenities.
Whispering Pines East
Escanaba, MI
Fully furnished with 24/7 care, meals, transport to medical appointments, and scheduled activities.
Bridgewood Central
Escanaba, MI
Small, intimate community with comprehensive care and on-site amenities.
Christian Park Village
Escanaba, MI
Compassionate staff with a strong sense of community and comprehensive amenities.
Christian Park Health Care Center
Escanaba, MI
Kind, caring staff.
Christian Park Health Care Center reviews
Christian Park Health Care Center images
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
